Frankly, it's a 4 star hotel at 5 star hotel price point.
Staff is poorly trained. Not able to understand English, and also poorly trained.
Counter staff gives the wrong information; phone reception misunderstood requests. (When I call that I need 2 more pillows, they sent me toilet rolls).
Room decor is 4 star. Toilet is tiled, not marbled. Room is not clean, with stains.
Room is smaller than what U see in photos.
Will not stay again at this price.
It's at a prime locations with lots of shopping, dining, and Big C.
Käännä
Majoituspaikan vastaus: Dear guest,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Hlwam Moe
Superior Hollywood huone king size vuode
Majoittunut 3. 2025
Liikematkustajat
2 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 29.4.2025
The best location in Bangkok for shopping. Breakfast is very good.
Käännä
Majoituspaikan vastaus: DearThank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Majoituspaikan vastaus: Dear guest,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Majoituspaikan vastaus: Dear guest,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Sam Sam
deluxe hollywood Ratchaprasong näkymä
Majoittunut 3. 2025
Matkusta ystävien kanssa
8 arvostelu
9.5/10
Mahtava
Lähetetty 25.4.2025
Great location—quiet yet close to shopping centers. The staff were super helpful, especially when it came to resolving my online check-in issues and especially local tips. Loved the complimentary drinks at Red Sky Bar!
Käännä
Majoituspaikan vastaus: Dear Sam Sam,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Vieraskäyttäjä
Executive Corner -sviitti
Majoittunut 3. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 24.4.2025
a wonderful and very pleasant stay.
Käännä
Majoituspaikan vastaus: Dear guest,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
Majoituspaikan vastaus: Dear guest,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight to the team members is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager