Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti9.5
Mukavuudet9.3
Palvelu9.4
Puhtaus9.5
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(2225)
Positiiviset arviot(2160)
Arvostelut valokuvien/videon kera(719)
Herkullinen aamiainen(417)
Kätevä ostosten tekoon(208)
Tarjoaa noutoja/kuljetuksia(178)
Suuret huoneet(170)
Upea uima-allas(149)
Kielteisiä arvosteluja(65)
Samuel
Deluxe King -huone
Majoittunut 4. 2025
Pariskunnat
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 11.5.2025
We spent the final two nights of our Bangkok trip at Chatrium Grand Bangkok to celebrate our anniversary, and it was truly memorable. From the moment we arrived, the staff impressed us with their warm hospitality and thoughtful touches—especially the beautifully prepared anniversary cake and the stunning view from our first room.
Although we experienced some issues with the shower in our initial room and later encountered pests in the second, what stood out most was the hotel’s exceptional service recovery. Special thanks to Duty Manager Ben and the front office team, who handled everything swiftly and with genuine care, eventually upgrading us to a one-bedroom suite. Their professionalism and empathy turned a stressful situation into a positive experience.
The rest of our stay was fantastic—great breakfast at the lounge, a super comfy bed, thoughtful housekeeping surprises, and consistently friendly service from everyone we met. Despite the hiccups, we left feeling well taken care of and impressed. We’ll definitely be back and highly recommend Chatrium Grand Bangkok to anyone looking for a luxurious stay with top-notch service.
Majoituspaikan vastaus: Dear Valued Guest,Thank you for staying at Chatrium Grand Bangkok and for sharing your thoughtful review.We’re glad you enjoyed our convenient location near Siam Paragon, spacious rooms, and our breakfast service. It’s also great to know our golf cart shuttle added ease to your stay. We appreciate your feedback regarding the swimming pool and will keep it in mind as we continuously strive to enhance our guests' experience.We look forward to welcoming you back again in the future!Remarkable yours,Nanthawan Poonoy (Por)Guest Service Manager
Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing to stay at Chatrium Grand Bangkok and for taking the time to share your detailed experience.We’re delighted to hear that you appreciated our prime location, spacious rooms, complimentary minibar, and the service provided by our team. At the same time, we truly value your feedback regarding the room amenities, cleanliness, and breakfast quality. Please rest assured that your comments have been shared with our relevant departments for further review and improvement.We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Remarkable yours,Nanthawan Poonoy (Por)Guest Service Manager
Leakmony
Perhehuone
Majoittunut 4. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 6.5.2025
Beautiful hotel. Staffs and location are the best. 100% going back every time I’m in Bangkok
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for staying with us at Chatrium Grand Bangkok and for your wonderful feedback.We’re thrilled to know that you enjoyed our beautiful hotel, exceptional team, and prime location. Knowing you'll be returning every time you're in Bangkok means the world to us — we look forward to welcoming you back again and again!Remarkable yours,Nanthawan Poonoy (Por)Guest Service Manager
Majoituspaikan vastaus: Dear Mr. Roy,Thank you very much for staying at Chatrium Grand Bangkok and for your wonderful review.We’re absolutely delighted to know that you had such a memorable experience with us — from our service and breakfast to your room. Your kind mention of our colleague Pizza is truly appreciated, and we will be sure to share your compliments with her and the entire team.Your recommendation means a lot to us, and we look forward to welcoming you back again soon for another exceptional stay in Bangkok.Remarkable yours,Nanthawan Poonoy (Por)Guest Service Manager
Majoituspaikan vastaus: Dear Mr./Ms. Angelren,Thank you so much for taking the time to share your detailed experience at Chatrium Grand Bangkok.We’re truly delighted to hear that we exceeded your expectations and that our location, just steps from Siam Paragon and next to Kempinski, made your stay convenient and enjoyable. It’s great to know our shuttle service, room amenities like Hansgrohe fixtures and Panpuri toiletries, and comfortable bedding all contributed to your comfort.We’re also glad you enjoyed the little touches such as daily snacks and complimentary minibar items, and that you found great value in shopping at our Thann Spa. We completely agree—booking early is key to securing a treatment, and we hope you’ll be able to enjoy it on your next visit.We appreciate your honest feedback regarding the air conditioning and breakfast taste, and we will certainly review these points with our team for improvement.It’s wonderful to hear our room setup suited your family’s needs so well. We truly look forward to welcoming you and your loved ones back for another memorable stay!Remarkable yours,Nanthawan Poonoy (Por)Guest Service Manager
Vieraskäyttäjä
Perhehuone
Majoittunut 1. 2025
Perhe
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 5.5.2025
Best hotel ever, upgraded me to 2 bedrooms suite as I arrived late and room type I booked was fully occupied. Breaking variety is great but taste is just normal.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing Chatrium Grand Bangkok and for sharing your experience with us. We’re delighted to know you appreciated the complimentary upgrade to our Two-Bedroom Suite and that our breakfast variety met your expectations. Your feedback regarding the taste has been noted, and we will certainly share it with our culinary team for improvement.We hope to have the pleasure of welcoming you back again soon for another memorable stay.Remarkable yours,Nanthawan Poonoy (Por)Guest Service Manager
DIEU MY
Perhehuone
Majoittunut 3. 2025
Perhe
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 5.5.2025
Khách sạn rất tuyệt vời, tất cả nhân viên đều rất niềm nở, tươi cười chào hỏi khi thấy khách. Ăn sáng ngon, có sự thay đổi mỗi ngày ở món chính. Phòng sạch sẽ, đầy đủ đồ dùng và có đồ ăn vặt miễn phí mỗi ngày. Đồ uống không cồn trong phòng cũng được miễn phí. Chắc chắn sẽ quay lại ở trong những lần tiếp theo
Käännä
Majoituspaikan vastaus: Dear Mr./Ms. Dieu,Thank you for your wonderful review and for staying at Chatrium Grand Bangkok. We’re thrilled to hear you enjoyed our friendly hospitality, daily-changing breakfast selections, and well-equipped, comfortable room. It's also great to know that our complimentary in-room snacks and beverages added to your experience.We truly appreciate your kind words and look forward to welcoming you back on your next visit to Bangkok.Remarkable yours,Nanthawan Poonoy (Por)Guest Service Manager
Yingtaodexiaofanqie
Deluxe King -huone
Majoittunut 3. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 4.5.2025
酒店衞生很好 很安靜 酒店員工態度也很好
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for staying at Chatrium Grand Bangkok and for taking the time to share your kind feedback.We’re delighted to hear that you appreciated the cleanliness and peaceful atmosphere of the hotel, as well as the friendliness of our team. Your kind words mean a great deal to us.We look forward to welcoming you back for another relaxing stay in the near future!Remarkable yours,Nanthawan Poonoy (Por)Guest Service Manager
tofco
Premier – King-huone
Majoittunut 3. 2025
Perhe
13 arvostelu
10.0/10
Ylivertainen
Lähetetty 4.5.2025
非常好,物有所值
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for staying at Chatrium Grand Bangkok and for your kind feedback.We’re very pleased to hear that you had a great stay and found us to be good value for money. We truly appreciate your support and hope to welcome you back again soon!Remarkable yours,Nanthawan Poonoy (Por)Guest Service Manager
PAUL ANTHONY
Club King -huone
Majoittunut 4. 2025
Pariskunnat
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 4.5.2025
Great service. Happy staff. Excellent food choices. Perfect Bangkok location.
Käännä
Majoituspaikan vastaus: Dear Mr. Paul,Thank you for staying at Chatrium Grand Bangkok and for your wonderful feedback.We’re thrilled to hear you enjoyed our great service, happy team, excellent food choices, and ideal location in Bangkok. It’s always a pleasure to know our guests had such a positive experience.We look forward to welcoming you back for another memorable stay very soon!Remarkable yours,Nanthawan Poonoy (Por)Guest Service Manager
Vieraskäyttäjä
Perhehuone
Majoittunut 3. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 2.5.2025
地點位置很好
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your recent stay at Chatrium Grand Bangkok. We're delighted to hear you enjoyed our great location. We look forward to welcoming you back on your next visit to Bangkok!Remarkable yours,Nanthawan Poonoy (Por)Guest Service Manager
Yabulizhangyi
Deluxe-huone
Majoittunut 3. 2025
Pariskunnat
31 arvostelu
9.5/10
Mahtava
Lähetetty 2.5.2025
great
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your stay at Chatrium Grand Bangkok. We're so pleased to hear you had a great experience with us! We hope to welcome you back again soon.Remarkable yours,Nanthawan Poonoy (Por)Guest Service Manager
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for your continued support and for sharing your experience at Chatrium Grand Bangkok.We are delighted to hear that you appreciated our spacious rooms, excellent service, and the warm hospitality from our team. We also value your feedback regarding the sauna facility, and will certainly take it into consideration as we look to enhance our guest offerings.Regarding the welcome gift, please kindly be informed that we have recently updated our check-in amenity theme. Upon arrival, guests now receive chocolate pralines, while Thai snacks are placed in-room during the daily housekeeping service, and toffee is presented during turndown. We apologize for any confusion and are pleased that our team was able to promptly arrange this for you.We look forward to welcoming you back again soon for another enjoyable stay.Remarkable yours,Nanthawan Poonoy (Por)Guest Service Manager