Hotel on the highway and next to night club area, service quality poor, reached there at 2pm to check in, asked us to go to shopping centre and come by at the reception. Room wasn't ready. Spa needs to be informed and turn on for us to use. Glass wayer bottles were not portable for us to carry, sounds like cost cutting, for Hilton.
Käännä
Vieraskäyttäjä
King-huone
Majoittunut 11. 2024
Matkusta ystävien kanssa
19 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.1.2025
不錯的酒店。。。。。。。。。。。。。。。
Käännä
Ms MF Lin
King-huone
Majoittunut 12. 2024
Pariskunnat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.1.2025
Room is very big, clean and comfortable.
Opposite is Terminal 21 shopping and good restaurants. There is also nice restaurants along the street eg Ping's sharksfin restaurant. Prices of food are reasonable. There's BTS within walking distance. Very convenient. Hotel service staff are attentive and professional.
Käännä
D. Ang
King-huone
Majoittunut 11. 2024
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.1.2025
Service, locations and cleanliness are great. Will go back for next business trip.
Käännä
Ufuk Ercan
King-huone
Majoittunut 12. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.1.2025
Clean,very good location
Käännä
Sam Fung
Esteetön kahden hengen huone
Majoittunut 12. 2024
Perhe
2 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 14.1.2025
設施舊、毛巾舊、工作人員工作態度好、有禮貌
Käännä
Majoituspaikan vastaus: Dear Valued guest,Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the positive attitude and politeness of our team members. Delivering excellent service is always our priority, and your recognition of our efforts is truly rewarding.We understand your comments about the facilities and towels and appreciate your candid feedback. Please know that we are continually working on improvements to enhance our guests’ experience and ensure our facilities meet the high standards expected of us.We hope to have the opportunity to welcome you back in the future and provide an even better stay.Warm regards,Nuchsara SapimaiGuest Experience Manager
Отличный, очень большой номер. Очень хороший и вкусный завтрак!
Käännä
Gael Zhang
Twin-huone
Majoittunut 12. 2024
Perhe
1 arvostelu
2.7/5
Lähetetty 13.1.2025
It has been an unfortunate experience staying at the Hilton Bangkok Grande this time.
The basic level of cleanliness was not met, which is hard to believe considering the price paid.
Additionally, the response from the Hilton staff was slow and inefficient. It took several hours to get an upgrade room (maybe, but the room looked similar with a relatively good cleanliness).
Most of the facilities seemed outdated and of low quality, except for the well-decorated lobby.
Will never be with this hotel again...
不会再次选择的酒店
Käännä
John
King-huone
Majoittunut 12. 2024
Yksin matkustavat
16 arvostelu
4.5/5
Mahtava
Lähetetty 12.1.2025
This hotel is located near Asoke bts station as well as the MRT station, so it is a good location to get to just about anywhere in the city. It is near Sukkhumvit but far enough away and with decent insulation, so I didn't feel that the noise was an issue. I didn't get to try all the facilities but the breakfast was above par and the room was better than others that I have stayed in for comparable prices.
Käännä
Majoituspaikan vastaus: Dear John,We appreciated your taking the time to share the detailed with us.It is always pleasure to receive positive feedback as our team is ensuring the levels of our service making your stay comfortable and enjoy. I will share your comment with the team as this feedback will mean so much for all staffs to motivate us further as we aim to go extra mile to ensure our guests are feel well cared for whilst staying with us.Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Nuchsara SapimaiGuest Relations Manager
Melty
King-huone
Majoittunut 12. 2024
Pariskunnat
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 10.1.2025
Good location near to Termnial 21 shopping mall and sukhumvit metro station. Room is clean although it looks abit dated. Overall, it's still a decent hotel.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,We appreciated your taking the time to share the detailed with us.It is always pleasure to receive positive feedback as our team is ensuring the levels of our service making your stay comfortable and enjoy. I will share your comment with the team as this feedback will mean so much for all staffs to motivate us further as we aim to go extra mile to ensure our guests are feel well cared for whilst staying with us.Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Nuchsara SapimaiGuest Relations Manager