W Bangkok Hotel

Uh-Mazing. First of all, check-in with Katy was impeccable - personable, happy, and elevated. Second breakfast buffet with Alice hosting - get this gal a show! I loved everything about and the more than helpful and accommodating team there. What's more, they all pitched in with prep for the next experience together - dedicated teamwork. Thirdly, the pool guys. Pound, Anil, Benz, and their fourth colleague - attentive beyond belief. They treated with cool, premium service. Lastly, the spaces, vibe, decor, and great location all add to the perfect getaway I so desperately needed. Thank you W and please please keep my room for next year. See you soon.

Great stay from beginning to end ✨ Comfortable, quiet, and spotless. Everyone was polite and helpful. Thank you for making my stay so pleasant and hassle-free! Will definitely come again.

Service was immaculate. Very friendly staff especially at the pool bar area and breakfast hall.

Good as always, with the most comfortable bed I have ever slept on

Used to be my first choice whenever I come to Bangkok. But recent stay was kinda disappointing. Service quality especially on F&B dropped. You can stand infront of the lounge reception for dinner but no one attend to you after waiting for 5mins standing there while the staff are chit chatting inside the bar counter.

Very friendly and helpful concierge. Location is prime with readily access to BTS.

Amazing hotel with beautiful rooms and great amenities. The staff made us feel very welcome throughout our stay. Everything exceeded our expectations. Looking forward to coming back!

Stayed at W Bangkok recently and had a mixed experience. The room itself was nice and comfortable, with a cozy bed and decent overall cleanliness. It’s still a pleasant space to relax after a long day out in the city. However, there are a few areas that really need improvement. The room fixtures feel quite dated and could definitely use an upgrade as soon as possible—it doesn’t quite match the premium image the hotel is going for. One inconvenience was that Grab deliveries are not sent up to the room. Orders are left at the drop-off point, which can be a hassle, especially at night or after a long day. The pool area was another downside. It was too dark and dimly lit at night, making it difficult to see clearly. I actually hit my toe on the steps, which could have been avoided with better lighting. Overall, a comfortable stay but falls short in terms of maintenance and guest convenience. Would consider staying again only if improvements are made.

Excellent location. Love the gym and the pool. Love the services too.