Oakwood Residence Sukhumvit 24 arvostelua

Majoituspaikan vastaus: 拝啓 稲葉様この度はOakwood Residence Sukhumvit 24 Bangkokにご宿泊頂き、又ご感想をお寄せ頂き誠に有難う御座います。BTSプロンポン駅からの利便性や、周辺のショッピング施設・飲食店の豊富さにご満足頂けたたご様子を拝見し、大変嬉しく存じます。又、今回ご利用頂いたプロモーションにより、よりお得にご滞在頂けたとの事、私共と致しましても光栄で御座います。当館はサービスアパートメントとして、快適な長期滞在をサポートする設備をご用意しておりますが、短期のご滞在におかれましても、より快適にお過ごし頂けるよう今後も工夫を重ねて参ります。今後共お客様によりご満足頂けるサービスと施設を目指し、スタッフ一同精進して参ります。次回のバンコク滞在の際にも、是非当館をご利用頂けますと幸いです。改めまして、この度は貴重なご意見を有難う御座いました。敬具Oakwood Residence Management Team

Majoituspaikan vastaus: 拝啓 Yoshikawa (よしかわ)様この度はOakwood Residence Sukhumvit 24 Bangkokにご宿泊頂き、又ご多忙の中ご感想をお寄せ頂き誠に有難う御座います。当館の立地にご満足頂けたとの事、大変嬉しく拝見致しました。一方で、お部屋の老朽化やシャワーの水圧につきまして、ご不便をお掛けしました事、心よりお詫び申し上げます。お寄せ頂いたご意見は、今後の設備改善及びサービス向上の為の貴重なご指摘として、関係部署と共有し、真摯に改善に努めて参ります。Yoshikawa (よしかわ)様の又のご来館をスタッフ一同、心よりお待ち申し上げております。敬具Oakwood Residence Management Team

Majoituspaikan vastaus: Thank you for your feedback. I’m truly sorry to hear that the breakfast did not meet your expectations. We aim to provide a great start to every guest’s day, and I regret that we missed the mark during your stay.Your comments are important to us, and I’ve shared them with our culinary team so we can make improvements. If there’s anything specific you felt was lacking, I’d appreciate hearing more—it helps us serve you and future guests better.We hope to have the opportunity to welcome you back and provide a much better experience next time.Warm regards,The Oakwood Residence Management Team

Majoituspaikan vastaus: Dear Khun Toadeus,Thank you very much for choosing Oakwood Residence Sukhumvit 24 Bangkok and for taking the time to share your feedback with us.We are pleased to hear that you found the room size to be more spacious than expected and that our location, while slightly further from the BTS compared to other properties, was still convenient for your needs.We also appreciate your candid feedback regarding the condition of the room. We sincerely apologize if the room appeared tired or did not fully meet your expectations. Please rest assured that we take such comments seriously, and your observations have been shared with our team as we continue to enhance the overall guest experience through ongoing maintenance and upgrades.Thank you once again for staying with us. We hope to have the opportunity to welcome you back and provide you with an even more comfortable stay in the future.Warm regards,Oakwood Residence Management Teram

Majoituspaikan vastaus: Dear Sir/Madam,Thank you for your feedback. I’m very sorry to hear that the air conditioner in your room was noisy—this is certainly not the experience we aim to provide. We’ve passed this along to our maintenance team to check and resolve immediately.We truly appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back for a much more comfortable stay.Best regards,The Oakwood Residence Management Team

Majoituspaikan vastaus: Dear Takeshi san,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to leave us 5/5 review score means a lot to us.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,The Oakwood Residences Management Team

Majoituspaikan vastaus: Dear Khun Sheena,Thank you for taking the time to share your review, and for returning to stay with us at Oakwood Residence Sukhumvit 24 Bangkok. We are truly grateful for your continued support.We’re delighted to hear that you appreciated the complimentary upgrade to an Executive Suite and that our service team made a positive impression with their helpfulness and warm hospitality. It’s also wonderful to know that the little touches—like our cucumber and lemon water and the self-serve lounge on the second floor—contributed to your enjoyable experience.At the same time, we sincerely regret that the upgraded room did not include a washing machine, which was available in your previous room type. Your feedback is invaluable, and we will use it to better communicate room features and manage expectations more clearly in the future.We look forward to welcoming you back for another comfortable and pleasant stay.Warm regards,Oakwood Residence Management Team

Majoituspaikan vastaus: Dear Khun Marc,Thank you very much for choosing to stay with us at Oakwood Residence Sukhumvit 24 Bangkok and for taking the time to share your feedback.We are pleased to hear that you enjoyed our convenient location and that you had a positive overall experience with our property and service. At the same time, we have taken note of your comments regarding cleanliness and amenities, and we will share your feedback with the relevant departments to ensure continued improvements.We truly appreciate your valuable input and look forward to welcoming you again for an even more enjoyable stay in the future.Warm regards,Oakwood Residence Management Team

Majoituspaikan vastaus: Dear Khun Brandon,Thank you very much for your continued trust and loyalty to Oakwood Residence Sukhumvit 24 Bangkok since 2016. We are truly honored to welcome you back time and again, and we greatly appreciate your kind words.We are delighted to hear that you consistently enjoy the service provided by our team and find the location and surrounding amenities to your satisfaction. Your feedback regarding the slightly dated rooms is noted, and we remain committed to maintaining the comfort and quality of our accommodations for our valued guests like yourself.Your recommendation means a great deal to us, and we look forward to welcoming you back for many more enjoyable stays in the years to come.Warm regards,Oakwood Residence Management Team

Majoituspaikan vastaus: 拝啓 Wataru様この度はOakwood Residence Sukhumvit 24 Bangkokにご宿泊頂き、又貴重なお時間を割いて温かいご感想をお寄せ頂きました事、心より御礼申し上げます。当館の立地やお部屋の広さ、清潔さにご満足頂けたとのお言葉を頂戴し、スタッフ一同大変嬉しく思っております。長期滞在にも快適にお過ごし頂けたとのご感想は、今後ご滞在をご検討されるお客様にとっても大変有益な情報と存じます。又、日本語ゲストサービス担当の山本へのご評価につきましても、有難く拝読致しました。お客様との円滑なコミュニケーションの一助となれた事を、大変光栄に思っております。これからも皆様に快適なご滞在をお届け出来ますよう、サービスの向上に一層努めて参ります。Wataru様の又のご来館を、スタッフ一同心よりお待ち申し上げております。敬具Oakwood Residence Management Team

Majoituspaikan vastaus: Dear Khun Louie,Thank you very much for choosing to stay at Oakwood Residence Sukhumvit 24 Bangkok and for taking the time to share your kind review.We are truly delighted to hear that you enjoyed your stay and appreciated the spacious and clean rooms, well-equipped kitchenettes, and our convenient location near Phrom Phong BTS and the Emporium Mall. Your compliments on our friendly staff and recommendation for both short and long stays are especially appreciated.Your feedback is a great encouragement to our team as we continue to strive for excellence in providing a comfortable and welcoming experience for all our guests.We sincerely look forward to welcoming you back to Oakwood Residence Sukhumvit 24 Bangkok in the near future.Warm regards,Oakwood Residence Management Team

Majoituspaikan vastaus: 拝啓 Koichi様、この度はJourneyhub Bangkok Sukhumvit 26にご宿泊いただき、またご意見をお寄せいただき、誠にありがとうございます。お客様から頂いたご指摘に関しまして、シャワーの水流に問題があったことを深くお詫び申し上げます。お客様のご滞在にご不便をおかけしましたこと、心より反省し、早急に設備の確認と修理を行い、再発防止に努めてまいります。また、サービスや施設に関してもご期待に沿えなかった点があったことをお詫び申し上げます。今後、全てのお客様にご満足いただけるよう、スタッフ一同一層の努力をしてまいります。もし次回ご宿泊いただける機会がございましたら、より快適なご滞在をご提供できるよう、改善されたサービスでお迎えできればと思います。何卒ご理解賜りますようお願い申し上げます。敬具Oakwood Residence Managment Team

Majoituspaikan vastaus: Dear Khun Alan,Greetings from Oakwood Residence Sukhumvit 24 Bangkok!Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our convenient location and great service. Providing a comfortable and memorable stay for our guests is our top priority, and your kind words serve as great encouragement to our team.We truly appreciate your support and look forward to welcoming you back in the future. Should you need any assistance for your next visit, please do not hesitate to reach out.Warm regards,Oakwood Residence Management Team

Majoituspaikan vastaus: Dear Khun Seongwoong (성웅),Thank you for sharing your feedback regarding your recent stay at Oakwood Residence Sukhumvit 24 Bangkok. We truly appreciate your time in reviewing our property.We are delighted to hear that you found the value for money to be satisfactory. Your ratings and comments regarding the surroundings, cleanliness, service, and amenities are greatly valued as they help us continuously improve our offerings.Should you choose to stay with us again, we would be happy to make your experience even more comfortable. If there is anything specific we can do to enhance your future visits, please do not hesitate to let us know.We look forward to welcoming you back in the near future.Warm regards,Oakwood Residence Management Team