Hendy Gómez
4. maaliskuuta 2025
The hotel is located a few blocks from the center, you have to walk quite a bit to get to the popular main street in the city. We arrived late at night, so there was no one at the reception, only the security guy who barely spoke English who greeted us. The room is too small, barely enough space to put our luggage and the cleaning staff is a bit rude. The shower is extremely complicated, it doesn't work well, the water is too cold or too hot, there is no reasonable regulation to shower pleasantly. The reception room was very hot at night, we went to the meeting room in the reception to be able to talk with our friends also staying at the hotel, but the security guy turned off the AC and told us that if we wanted AC we should go to our rooms, but we stayed and after a few hours we saw how the man goes to sleep in the reception room and turns on the AC only for his comfort, however he did not care about our well-being as customers when we asked him to turn on the AC because it was too hot for us, anyway... most of the staff were not friendly. The pool bar service was lovely from the guy who served us. The hotel seemed new, it's good to relax because the truth is it's a bit boring.
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