Mercure Bangkok Sukhumvit 11 arvostelua

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent experience did not meet the standard you’ve come to expect from us. While we’re glad that some aspects of your stay were still enjoyable, we regret the decline you noticed in our breakfast variety, room amenities, and overall value. Your comments are very valuable and will be shared with the relevant departments for immediate review and improvement.We hope to have the opportunity to welcome you back and provide a much better experience next time.Best regards,Apiradee Choojiew, Front Office & Quality Manager

Majoituspaikan vastaus: Dear John Paul,Thank you for taking the time to share your experience with us.While we’re delighted to hear that you enjoyed our central location and the service provided by our Heartist team, we sincerely apologize for the inconvenience caused by the air conditioning noise and the room lighting. Your comfort is very important to us, and we’re truly sorry that this affected your quality of sleep.Please rest assured that our engineering team has been informed to inspect the room and address the issue promptly. Your comments regarding the room lighting will also be reviewed for possible improvements in our future room enhancement plans.We truly appreciate your valuable feedback, and we hope to have another opportunity to welcome you and your wife back for a more restful and enjoyable stay.Best regards,Apiradee Choojiew, Front Office & Quality Manager

Majoituspaikan vastaus: Dear Douzidds,Thank you for your feedback. We appreciate your understanding of the vibrant nightlife in our area. We recommend that guests who are sensitive to noise consider this aspect when choosing accommodations. Your insights are valuable to us.Best regards,Apiradee Choojiew, Front Office & Quality Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback regarding your stay. We appreciate your comments on our staff's service; however, we acknowledge your concerns about the location and hotel condition. We continually strive to enhance our guests' experiences and value your insights.Best regards,Apiradee Choojiew, Front Office & Quality Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your positive feedback regarding our front desk services. We are very pleased to hear that you were satisfied with our smiles, and we look forward to welcoming you again.Sincerely, Apiradee Choojiew, Front Office & Quality Manager

Majoituspaikan vastaus: Dear Katherine,Thank you for your kind words regarding our location and the vibrant options nearby. We are delighted to hear that your experience was enjoyable and that you appreciated the local cuisine available. We look forward to welcoming you back soon!Best regards,Apiradee Choojiew, Front Office & Quality Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind words. We are delighted to hear that you consistently enjoy your stays with us. Your satisfaction motivates our team to maintain high standards and provide the best service possible.Best regards,Apiradee Choojiew, Front Office & Quality Manager

Majoituspaikan vastaus: Dear Naruemon,Thank you for your kind feedback! We're glad to hear you enjoyed the service and the room upgrade. It's always our pleasure to make your stay extra special. We hope to welcome you back again soon! Warm regards,Apiradee Choojiew, Front office & Quality Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your praise of our hotel breakfast. We are delighted to know that it suited your taste and that you appreciated the view from the restaurant. We look forward to your next visit!Warm RegardsApiradee Choojiew, Front Office and Quality Manager

Majoituspaikan vastaus: Dear Marcio Scorsin,Thank you for your kind words and for recognizing our team’s efforts during the earthquake. The safety and well-being of our guests are always our top priority, and we truly appreciate your support and trust in us. Your congratulations mean a lot to our team, and we are grateful for your feedback.We look forward to welcoming you back for another stay.Best regards,Apiradee Choojiew, Front Office & Quality Manager

Majoituspaikan vastaus: Dear Tania Singh,Thank you for your kind feedback. We are delighted to know that you had a good stay and found our services to be of value. We look forward to welcoming you back in the future.Best regards,Apiradee Choojiew, Front Office & Quality Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for your appreciation of our location. We look forward to your visit again, so you may enjoy more wonderful moments.Sincerely, Apiradee Choojiew, Front Office & Quality Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your positive feedback! We are delighted to hear that you are satisfied with your stay and look forward to welcoming you again in the future.Sincerely,Apiradee Choojiew, Front Office & Quality Manager