Majoituspaikan vastaus: Dear 黃大帥CLOT,Thank you for your feedback. We sincerely apologize for the experience you had during your stay. Cleanliness and comfort are top priorities for us, and we deeply regret that we did not meet your expectations.We take your comments very seriously and will investigate the issues you've mentioned regarding the condition of the room. Your feedback helps us improve, and we are committed to ensuring that such issues do not happen again in the future.Once again, we apologize for the inconvenience, and we appreciate you bringing this to our attention. We hope you will consider giving us another chance to provide you with a better experience.Yours sincerely, Sunattha Kong-On Room Division Manager
Mikhail
Klassinen 2 makuuhuoneen sviitti
Majoittunut 2. 2025
Yksin matkustavat
6 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 17.3.2025
More of a condo not a hotel. There isn't any breakfast or other hotel things. Everything else was fine though.
Käännä
Majoituspaikan vastaus: Dear Mikhail,Thank you for your feedback. We sincerely apologize for the experience you had during your stay. Cleanliness and comfort are top priorities for us, and we deeply regret that we did not meet your expectations. We take your comments very seriously and will investigate the issues you've mentioned regarding the condition of the room. Your feedback helps us improve, and we are committed to ensuring that such issues do not happen again in the future. Once again, we apologize for the inconvenience, and we appreciate you bringing this to our attention. We hope you will consider giving us another chance to provide you with a better experience. Yours sincerely, Sunattha Kong-On Room Division Manager
Vieraskäyttäjä
Queen-vuoteellinen classic-huone
Majoittunut 1. 2025
Liikematkustajat
17 arvostelu
10.0/10
Ylivertainen
Lähetetty 12.3.2025
挺好的公寓酒店,樓頂酒吧是特色,自己開車比較方便,周圍7-11蠻多
Käännä
Majoituspaikan vastaus: Dear Value Guest,Thank you for choosing to stay with us at Estella Ekkamai and for sharing your experience. It was our pleasure having you and the team and I are very happy to hear you had a comfortable and enjoyable stay and took time to explore our charming neighborhood. Your recognition of the team for their personalized and engaging service is very kind and will certainly be shared with them with further encouragement. We look forward to welcoming you back to Estella Ekkamai on your next visit to Bangkok. Yours sincerely, Sunattha Kong-On Room Division Manager
Anonyymi käyttäjä
Superior - Kahden makuuhuoneen sviitti
Majoittunut 12. 2024
Liikematkustajat
1 arvostelu
7.0/10
Lähetetty 20.2.2025
The room is in good condition and clean but less staff, compared to hotels but it's understandable as it is more like a serviced apartment.
Käännä
Majoituspaikan vastaus: Dear Value Guest,Thank you for sharing your experience and for your kind words about the cleanliness and condition of our rooms. We truly appreciate your understanding regarding our staffing levels, as we operate more like a serviced apartment rather than a traditional hotel.Our goal is to provide a comfortable and well-maintained environment for our guests, and we are always looking for ways to enhance our services. If there’s anything we can do to make your future stays even better, please let us know.We look forward to welcoming you again!Yours sincerely, Sunattha Kong-On Room Division Manager
Mowangkelu
Deluxe - sviitti 2 makuuhuoneella
Majoittunut 1. 2025
Matkusta ystävien kanssa
8 arvostelu
7.5/10
Lähetetty 19.2.2025
中規中矩,對得起這個價位
Käännä
Majoituspaikan vastaus: Dear Mowangkelu,Thank you for sharing your experience and for your kind words about the cleanliness and condition of our rooms. We truly appreciate your understanding regarding our staffing levels, as we operate more like a serviced apartment rather than a traditional hotel.Our goal is to provide a comfortable and well-maintained environment for our guests, and we are always looking for ways to enhance our services. If there’s anything we can do to make your future stays even better, please let us know.We look forward to welcoming you again!Yours sincerely, Sunattha Kong-On Room Division Manager
Majoituspaikan vastaus: Dear Value GuestThank you for choosing to stay with us at Estella Ekkamai and for sharing your experience. It was our pleasure having you and the team and I are very happy to hear you had a comfortable and enjoyable stay and took time to explore our charming neighborhood. Your recognition of the team for their personalized and engaging service is very kind and will certainly be shared with them with further encouragement. We look forward to welcoming you back to Estella Ekkamai on your next visit to Bangkok. Yours sincerely, Sunattha Kong-On Room Division Manager
Xiangbalao-Cambodia
Klassinen 2 makuuhuoneen sviitti
Majoittunut 1. 2025
Perhe
12 arvostelu
7.5/10
Lähetetty 12.2.2025
服務態度很好,酒店設施陳舊
Käännä
Majoituspaikan vastaus: Dear Xiangbalao, Thank you for choosing to stay with us at Estella Ekkamai and for sharing your experience. It was our pleasure having you and the team and I are very happy to hear you had a comfortable and enjoyable stay and took time to explore our charming neighborhood. Your recognition of the team for their personalized and engaging service is very kind and will certainly be shared with them with further encouragement. We look forward to welcoming you back to Estella Ekkamai on your next visit to Bangkok. Yours sincerely, Sunattha Kong-On Room Division Manager
Vieraskäyttäjä
Deluxe - sviitti 2 makuuhuoneella
Majoittunut 1. 2025
Perhe
5 arvostelu
1.0/10
Lähetetty 11.2.2025
非常糟糕,千萬避雷,房間都是蟲子,還遇到過沒水沒電
Käännä
Majoituspaikan vastaus: Dear Value Guest,We sincerely apologize for the inconvenience you experienced during your stay. We are truly sorry to hear about the issues with lighting, bugs, and the lack of water and electricity. Your feedback is extremely valuable to us, and we are taking immediate action to address these concerns to prevent similar situations in the future.Thank you for bringing this to our attention. We appreciate your feedback and hope to have the opportunity to welcome you again with an improved experience.Yours sincerely, Sunattha Kong-On Room Division Manager
Viquez
Queen-vuoteellinen classic-huone
Majoittunut 1. 2025
Yksin matkustavat
24 arvostelu
9.5/10
Mahtava
Lähetetty 5.2.2025
Great Location, good value. There is a nice bar in the roof top. Highly recommended.
Käännä
Majoituspaikan vastaus: Dear Value Guest Thank you for choosing to stay with us at Estella Ekkamai and for sharing your experience. It was our pleasure having you and the team and I are very happy to hear you had a comfortable and enjoyable stay and took time to explore our charming neighborhood. Your recognition of the team for their personalized and engaging service is very kind and will certainly be shared with them with further encouragement. We look forward to welcoming you back to Estella Ekkamai on your next visit to Bangkok. Yours sincerely, Sunattha Kong-On Room Division Manager
Vieraskäyttäjä
Queen-vuoteellinen classic-huone
Majoittunut 12. 2024
Yksin matkustavat
17 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.2.2025
The hotel and the service was nice. The pool was sadly under renovation.
Käännä
Majoituspaikan vastaus: Dear Value Guest,Thank you for choosing to stay with us at Estella Ekkamai and for sharing your experience. It was our pleasure having you and the team and I are very happy to hear you had a comfortable and enjoyable stay and took time to explore our charming neighborhood. Your recognition of the team for their personalized and engaging service is very kind and will certainly be shared with them with further encouragement. We look forward to welcoming you back to Estella Ekkamai on your next visit to Bangkok. Yours sincerely, Sunattha Kong-On Room Division Manager
Majoituspaikan vastaus: Dear Value Guest,Thank you for sharing your experience and for your kind words about the cleanliness and condition of our rooms. We truly appreciate your understanding regarding our staffing levels, as we operate more like a serviced apartment rather than a traditional hotel.Our goal is to provide a comfortable and well-maintained environment for our guests, and we are always looking for ways to enhance our services. If there’s anything we can do to make your future stays even better, please let us know.We look forward to welcoming you again!Yours sincerely, Sunattha Kong-On Room Division Manager