Lemon Tree Hotel Whitefield, Bengaluru

I recently booked a one-day stay at a hotel with friends to celebrate my friend’s birthday. In advance, I had requested simple decorations for the room, which the hotel staff confirmed. However, upon arrival, it was clear that something had gone wrong. The staff seemed clueless about the arrangement, and our room was devoid of any decorations. When I approached the front desk to inquire about the situation, they initially stalled and then asked me to wait in the lobby while they hastily prepared the room. Frustrated, I declined their offer and decided to call Manish, the person I had previously spoken to about the decorations. To his credit, Manish acknowledged the mistake and offered compensation. Unfortunately, our evening plans were already in motion, so we declined the offer. To make matters worse, despite booking a room for three people, there was no extra mattress provided. We were assured that it would be placed in the room later that night, but it never materialized. Disheartened by the lack of hospitality, I chose not to call the front desk again and checked out the next morning. Overall, my stay left me feeling unwelcome and disappointed. The hotel staff needs better training in basic guest services to ensure a more pleasant experience for future guests.

The room was very spacious and extremely clean. Service was on time and staff was very helpful. Breakfast was complimentary, it was delicious.

It was a pleasant stay . Rehman and Prakash were very humble and they helped me out a lot. Though I will just request the quality of tea needs to be better

The room was quite small and the interior felt old. Despite setting the AC to 16°, it was still uncomfortably warm. Breakfast was okay, but overall, the stay could have been better.

Mandiya is providing very good services all the staff is god felt like a home never faced any issue regarding the same. staff is always polite thanks to Mandiya and Hotel for excelllent room services. Will recommend friends and family to the hotel

Excellent place for couple staying. Staff are very approachable and Manager Prakash, security officers gopal charty, policyrao and makmodal was good and food taste was good during the stay. Appreciating everyone with their excellent work during the stay at lemontree hotel. excellent hotel..