Four Points by Sheraton Bandung arvostelua

first check in the lady in front lobby give us smoking room, with out telling us actually it Cleary we asking for no smoking room at booking, when we go to our room my wife almost. vomit, because the tobaccos smell so strong, then we go down to complain but the lady just told us she will sent some one to put some kind of air freshener, and said that the only room available, this unacceptable since we book for non smoking room ,after we said going to cancel. finally she said ok she found another room for us. this is really put this Sheraton hotel in shame to use this lady in check in staff

Good location hotel

整潔、乾淨、安靜、舒適。

We had a very pleasant stay as a family. Services were excellent, everyone was friendly and accommodating to our requests. The location is very strategic as the hotel is situated at the heart of Dago with many famous restaurants/shops/cafes nearby. The room, gym and facilities were clean and equipped with good amenities. Variety of foods was provided at breakfast. The only downside I experienced was the swimming pool water that wasn’t very clean.

Great rooms. Great service. Good breakfast. Just one thing, the sofa in the rooms need a good deep vacuuming, runny nose and itchy eyes instantly when you sit there.

hotel was clean and located conveniently. service was also great as we requested for another room. will book again

Good cleanliness, close to many reataurants easy to get food

Hotel berada di pusat kota, banyak tempat makan di sekitarnya.

The service at the hotel was outstanding! The staff went above and beyond to ensure a pleasant stay, always greeting us with warm smiles and promptly addressing any requests. The facilities were top-notch, featuring a pristine pool, a state-of-the-art gym, and beautifully decorated rooms that offered a perfect blend of comfort and luxury. The food was exceptional, with a diverse breakfast buffet that catered to all tastes and exquisite dinner options that left us thoroughly impressed. Overall, our experience was fantastic, and we can't wait to return!

Nice room, humble staff, good food, tidy & clean room, well maintain property.

Hotelnya enak, dan bersih sekali. Kamar mandi sangat bersih. Ac dan wifi oke..menu breakfast nya pun enak dan lengkap sekali. Staff nya pun ramah ramah..

Thankyou four points!!

kamar cukup luas breakfast banyak pilihan dan enak staf ramah . saya pesan kopi picollo dan cocok racikan nya staf resto bapak leo memberikan saran makanan yg signature nya hotel .

房間非常精緻考究注重細節，前台英語流利，服務貼心。裝飾精緻高要求，下次還會回來。 前台女主管幫我們安排了看火山湖的旅程，非常值得。