Radisson Hotel Brunei Darussalam arvostelua

Majoituspaikan vastaus: Dear Guest User,Thank you for your feedback and for highlighting our excellent location and good environment. We’re also pleased to see that you appreciated our cleanliness and service.We’d love to hear more about how we can improve, especially regarding the surroundings and amenities. Your insights are valuable in helping us enhance our guests’ experiences. If there’s anything specific you’d like to share, please feel free to reach out.We hope to welcome you again in the future for an even better stay!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Guest User,Thank you for your perfect rating! We’re thrilled to know that you had such a great experience and that our surroundings, amenities, cleanliness, and service met your expectations. Your kind words motivate us to continue delivering exceptional hospitality. We look forward to welcoming you back for another fantastic stay!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Ying Da,Thank you for sharing your feedback and for highlighting our convenient location and excellent service. We sincerely apologize for the inconvenience caused by the renovation noise and lacquer fumes. We understand how this impacted your stay, and we regret that we did not meet your expectations in this regard.Your comfort is our priority, and we will review room assignments more carefully to minimize such disturbances in the future. We truly appreciate your understanding and hope to welcome you back for a much-improved experience.Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Holly Elizabeth Rose,Thank you for your fantastic review! We're delighted to hear that you had a perfect stay and that our surroundings, amenities, cleanliness, and service met your expectations.It's great to know that our front desk team went above and beyond to assist you, from booking a last-minute river tour to providing recommendations for things to do in Brunei. Guest satisfaction is our top priority, and we're glad we could make your experience smooth and enjoyable.We look forward to welcoming you back for another amazing stay in the future!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Anonymous User,Thank you for your wonderful feedback! We're delighted to hear that you had a comfortable four-night stay with us and that our thoughtful service met your expectations. It's great to know that the airport pick-up arrangement and the restaurant environment added to your positive experience. We're also glad the complimentary umbrella came in handy during the rain.Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back for another fantastic stay in the future!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Guest User,Thank you for sharing your feedback! We're delighted to hear that you appreciated our service, spacious rooms, and convenient location in the city center. It's great to know that you found it easy to get around and that you'd recommend us to others.We also value your comments regarding the facilities and the dampness in the room. We'll be sure to look into this to improve the comfort of our accommodations for future guests.We're looking forward to welcoming you back on your next visit and providing you with an even better experience. Safe travels until then!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear HO Boon Hwee,Thank you for your feedback! We're delighted to hear that you appreciated the cleanliness of our hotel and the service provided by our helpful staff. Ensuring a spotless and welcoming environment for our guests is a top priority, and we're glad it made a positive impact on your stay.It's also great to know that you loved the water dispensers on every floor. We strive to offer convenient and sustainable amenities to enhance the guest experience.We appreciate your comments on the surroundings and amenities, and we’ll continue working on improvements to make your future stays even more enjoyable. We hope to welcome you back soon!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear HarryRamirez,Thank you for your perfect review and for choosing to stay with us during your visit to Brunei! We're delighted to hear that you had such a memorable experience and found our location convenient for exploring Bandar Seri Begawan's major tourist spots.Your kind words about our friendly and amazing team truly warm our hearts, and we're thrilled that we could contribute to making your visit to Brunei enjoyable. It’s wonderful to know you found the city clean, peaceful, and welcoming.We hope to have the pleasure of hosting you again in the future. Cheers to you for sharing such a lovely review!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Guest User,Thank you for your excellent review and for rating your stay with us so highly! We're thrilled to hear that you found the room comfortable and the service thoughtful and meticulous.A special thanks for highlighting Hasif and Sarah’s efforts; we’re proud of their dedication to ensuring our guests feel welcomed and cared for. We’ll be sure to pass along your kind words to them.We’re glad you enjoyed our convenient location near the Royal Museum, city center, and water village, as well as the complimentary shuttle service to the waterfront.It was a pleasure hosting you, and we look forward to welcoming you back for another wonderful stay in the future!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you had a “perfect” experience and found the surroundings, amenities, cleanliness, and service to be excellent. Our team takes pride in ensuring a comfortable and convenient stay for our guests, and we’re glad you appreciated our location near the town and airport.We noted your comments regarding the à la carte food options in the café and the room’s aged appearance. While we’re pleased to know the room cleanliness met your expectations, we’ll take your feedback as an opportunity to improve both the food offerings and room updates to ensure a better overall experience for our guests.Thank you once again for your valuable feedback. We hope to welcome you back soon and provide an even more enjoyable stay.Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear HUANQIU2016,Thank you for sharing your wonderful feedback and for rating us a perfect 5! We’re delighted to hear that you appreciated our hotel’s convenient location and the quality of service provided by our team.It brings us great joy to know that we could contribute to making your stay enjoyable and memorable. Your kind words serve as motivation for our team to continue delivering the exceptional hospitality we strive for.We look forward to welcoming you back in the future for another outstanding experience at Radisson.Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear DAI WON,Thank you for sharing your feedback and rating us 4.5/5. We're glad to hear that you appreciated our hotel's location, the surroundings, and the excellent service provided by our employees.We’re sorry to learn that the breakfast did not fully meet your expectations. Your comments are valuable to us, and we will review our breakfast offerings to ensure they meet the high standards our guests deserve.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Stanislav,Thank you for sharing your feedback! We're delighted to know you enjoyed our central location, the variety of breakfasts, and our Indian cuisine offerings. It’s wonderful to hear our employees were helpful during your stay.We’ve noted your rating for cleanliness and service and will strive to improve further to ensure an even better experience for you in the future.We hope to welcome you back soon for another pleasant stay!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Yehayayahya,Thank you for taking the time to share your feedback. We're delighted to hear that you found our surroundings, amenities, cleanliness, and service to be outstanding. It’s great to know that you appreciated the convenience of our location, and we’re happy that you chose Radisson as your base during your time in Brunei.We also value your perspective regarding our hotel’s ranking and pricing. While we are proud of the services we provide, we always aim to ensure our guests feel they are receiving good value for their stay. We understand that some aspects of the hotel, such as room size, might not meet everyone’s expectations, and we appreciate your constructive feedback.We hope that despite any areas for improvement, you had a pleasant stay and look forward to welcoming you back for another visit. Your comments help us improve our services, and we’re excited to offer you an even better experience next time!Yours sincerely,Miriam WolberGeneral Manager