Radisson Hotel Brunei Darussalam arvostelua

Majoituspaikan vastaus: Dear F.A. Hamdan,Thank you so much for your continued trust and loyalty—it truly means a lot to us. We're honored to be your preferred hotel during your business trips to Brunei, and we're delighted to hear that you consistently enjoy our surroundings, amenities, cleanliness, and service.Your perfect ratings and kind words are a great motivation for our entire team. We look forward to welcoming you back on your next visit and continuing to provide the same level of comfort and care you've come to expect.Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Guest User,Thank you for your excellent review and for sharing your experience with us! We're delighted to hear you enjoyed the peaceful comfort of your room and appreciated the pool and gym amenities. It's also great to know our location made it easy for you to explore key sights like the Royal Regalia Museum, the waterfront, and the Mosque. We hope to welcome you back for another relaxing stay soon!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Anonymous User,Thank you for taking the time to share your feedback with us.We are pleased to hear that you were happy with our service, and we truly appreciate your positive ratings for our surroundings, amenities, and cleanliness. Your kind words encourage us to continue striving for excellence.We also value your constructive comments regarding the presence of mosquitoes and flies, as well as the salt levels in our restaurant dishes. Please rest assured that we are taking your feedback seriously — we will work closely with our culinary and housekeeping teams to address these concerns and enhance the comfort and dining experience for all our guests.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for an even better stay in the future!Your sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear HeyBeanBean,Thank you so much for your wonderful review and for rating us a perfect 5 across all categories!We’re delighted to hear that you enjoyed our central location and found it convenient for exploring some of Brunei’s key attractions like the mosque, floating village, and museum. Your kind words and comparison mean a lot to us—especially being recognized as the best hotel in Brunei for urban tourism!It was truly a pleasure having you with us, and we look forward to welcoming you back on your next visit.Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Guest User,Thank you so much for your fantastic review!We’re absolutely delighted to hear that you had a perfect stay and enjoyed everything—from the surroundings and amenities to cleanliness and service. Knowing that you felt our property "had it all" truly means the world to us!Your recommendation is the highest compliment we could receive, and we’re so glad we could make your experience a memorable one. We look forward to welcoming you back again soon!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Guest User,Thank you for your perfect rating and for choosing to stay with us again! We're glad you found the shuttle service to the shopping mall and tourist center convenient—it’s great to know it added value to your visit. We truly appreciate your continued support and look forward to welcoming you back for another comfortable stay.Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Anonymous User,Thank you for taking the time to share your detailed review.We're pleased to hear that you enjoyed the comfort of our facilities, especially the bed, the convenient in-room amenities, and our diverse dining options. It's great to know that you appreciated the availability of Chinese TV channels and the hot water system in the bathroom.Regarding your note about mineral water and toothbrushes, we understand the change may be unexpected for some guests. As part of our sustainability initiatives, we’ve introduced water dispensers on every guest floor offering hot, cold, and sparkling water to reduce single-use plastic waste. Similarly, amenities like toothbrushes are available upon request at the front desk, allowing us to reduce unnecessary packaging and support more responsible consumption.As you've mentioned, Brunei is a Muslim country, and in accordance with local laws, we do not serve alcohol or sell cigarettes. We thank you for your understanding and for embracing the unique aspects of staying here.We hope to welcome you again for another enjoyable visit!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Anonymous User,Thank you for the perfect score and kind words! We're delighted to know you enjoyed the surroundings, amenities, cleanliness, and service. It's great to hear that the environment made a positive impression on you. We hope to welcome you back again soon!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Guest User,Thank you for sharing your experience with us. We're glad to hear that you found the staff to be friendly and appreciated the breakfast variety and value. It’s also great to know our location and overall cleanliness met your expectations.However, we're truly sorry to hear about the noise disturbance from the connecting room. We understand how important a quiet and restful environment is, especially for international travelers, and we apologize for the inconvenience caused. Your feedback on the soundproofing is important, and we will certainly look into ways to improve this aspect for a more comfortable stay.We also take note of your comments on the amenities and will review them to see where enhancements can be made.We hope to have the opportunity to welcome you back, and if you return, please don’t hesitate to request a non-connecting room—we'll do our best to accommodate your preferences for a more peaceful experience.Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Guest User,Thank you for your positive feedback and for rating us 4.5! We're glad to hear you consider us one of the better hotels in Brunei — that truly means a lot.It's great to know our location worked well for you and that our team delivered excellent service during your stay. We appreciate your note on amenities and cleanliness and will continue striving to improve every detail.We look forward to welcoming you back again soon!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear AMYFEI,Thank you for your outstanding rating and thoughtful feedback! We're so pleased to hear you enjoyed the comfortable environment, cleanliness, and well-maintained surroundings. It’s also great to know you found the service very good and appreciated the hygiene and amenities we offer.We’ve noted your comment regarding the facilities, particularly the wet and dry separation in the bathroom. While the hotel has a classic charm, we’re always exploring ways to modernize and improve the guest experience, and your input is very helpful in guiding those efforts.We truly appreciate your kind words and look forward to welcoming you back for another enjoyable and relaxing stay!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Dr. Yeap,Thank you so much for your perfect rating and such a thoughtful review! We're thrilled to hear you enjoyed our central location—being just a short walk from Omar Ali Mosque is definitely a highlight.We're especially happy to know that our team, particularly the young gentleman at reception, made a positive impact with helpful recommendations and warm service. It’s wonderful to hear that the room met your expectations in both comfort and style.Your kind words about our employee's professionalism and attitude truly mean a lot. We can't wait to welcome you back again for another memorable stay!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Guest User,Thank you for your review! We're glad you appreciated our location and service. We understand that some aspects of the hotel may feel a bit dated, and we’re continuously working on improvements to enhance our guests' experience with the start of our rooms renovation. We hope to welcome you back in the future!Yours sincerely,Miriam WolberGeneral Manager

Majoituspaikan vastaus: Dear Ilia M.,Thank you for your review and for choosing to stay with us! We're delighted to hear that you enjoyed our location, shuttle service, and restaurant offerings, as well as our breakfast and pool area. We appreciate your honest feedback regarding the dining experience and room amenities. We sincerely apologize for the issue with your meal and the inconvenience caused by the shower design. Your comments are invaluable in helping us improve, and we’ll be sure to share them with our team. We hope to welcome you back for an even better experience in the future!Yours sincerely,Miriam WolberGeneral Manager