Majoituspaikan vastaus: Dear Yehayayahya,Thank you for taking the time to share your feedback. We're delighted to hear that you found our surroundings, amenities, cleanliness, and service to be outstanding. It’s great to know that you appreciated the convenience of our location, and we’re happy that you chose Radisson as your base during your time in Brunei.We also value your perspective regarding our hotel’s ranking and pricing. While we are proud of the services we provide, we always aim to ensure our guests feel they are receiving good value for their stay. We understand that some aspects of the hotel, such as room size, might not meet everyone’s expectations, and we appreciate your constructive feedback.We hope that despite any areas for improvement, you had a pleasant stay and look forward to welcoming you back for another visit. Your comments help us improve our services, and we’re excited to offer you an even better experience next time!Yours sincerely,Miriam WolberGeneral Manager
Vieraskäyttäjä
Deluxe-huone
Majoittunut 10. 2024
Yksin matkustavat
10 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.10.2024
連鎖酒店,設施齊全,服務一流,早餐豐盛。
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay and rated us a perfect 5 in all aspects, from the surroundings and amenities to cleanliness and service. It’s great to know that our facilities, first-class service, and rich breakfast met your expectations.We hope to welcome you back soon for another exceptional stay!Yours sincerely,Miriam WolberGeneral Manager
Anonyymi käyttäjä
Superior-huone
Majoittunut 9. 2024
Liikematkustajat
5 arvostelu
3.7/5
Lähetetty 9.9.2024
service great
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback! We are glad to hear that you enjoyed the service and amenities during your stay. However, we regret to learn that cleanliness and the surroundings didn't meet your expectations. We truly appreciate your comments and will make sure to address the areas where improvement is needed to enhance the overall guest experience.We hope to have the opportunity to welcome you again and provide an even better stay. Yours sincerely,Miriam WolberGeneral Manager
blengca
Deluxe-huone
Majoittunut 7. 2024
Liikematkustajat
3 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 1.9.2024
房間中規中矩,酒店的餐廳很一般,不過也符合radisson的水準了。
Käännä
Majoituspaikan vastaus: Dear blengca,Thank you for your feedback. We are glad to hear that our services and cleanliness met your expectations. While we strive to maintain Radisson standards, we appreciate your honest comments about the room and restaurant. Your insights are valuable to us, and we’ll work on enhancing these aspects to ensure a better experience on your next visit. We hope to welcome you back soon!Yours sincerely,Miriam WolberGeneral Manager
jianyanfang_309
Superior-huone
Majoittunut 8. 2024
Liikematkustajat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.8.2024
設施:很好
衞生:很好
環境:很好
服務:很好
Käännä
Majoituspaikan vastaus: Dear jinyanfang_309,Thank you for your perfect rating! We are thrilled to know that you found our surroundings, amenities, cleanliness, and service to be excellent. We appreciate your kind words and hope to welcome you back soon!Yours sincerely,Miriam WolberGeneral Manager
Travelang88
Superior-huone
Majoittunut 8. 2024
Pariskunnat
9 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 11.8.2024
The hotel was located very near the museum and mosque. Good location but have to walk a bit to the nearby restaurants. It was also a bit old but clean.
Käännä
Majoituspaikan vastaus: Dear Travelang88,Thank you for sharing your experience with us! We are glad to hear that you enjoyed our convenient location near the museum and mosque. While our hotel may have an older charm, we're pleased that you found it clean and well-maintained.We appreciate your feedback and will continue working to enhance our guests' experience. We hope to welcome you back for another stay soon!Yours sincerely,Miriam WolberGeneral Manager
Vieraskäyttäjä
Superior-huone
Majoittunut 5. 2024
Liikematkustajat
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.8.2024
文萊外國人比較多的酒店,整體不錯
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for your perfect rating and for sharing your experience with us! We are delighted to know that you had an enjoyable stay and found our surroundings, amenities, cleanliness, and service to be exceptional.We are pleased that our hotel serves as a welcoming home for guests from all over the world. Your positive feedback encourages us to maintain our high standards and continue providing a comfortable and inclusive environment for all our guests.We look forward to welcoming you back to Radisson Hotel Brunei on your next visit.Yours sincerely,Miriam WolberGeneral Manager
Anonyymi käyttäjä
Superior-huone
Majoittunut 7. 2024
Yksin matkustavat
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.7.2024
Friendly and helpful from front line staff and cleaners. Good environment. Good breakfast
👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Käännä
Majoituspaikan vastaus: Dear Anonymous User,Thank you for your fantastic review! We are thrilled to hear that you had a perfect stay with us.It's wonderful to know that our front-line employees and cleaners made a positive impression with their friendliness and helpfulness. We're also delighted that you enjoyed the environment and had a good breakfast experience.Your kind words and positive feedback mean a lot to us. We look forward to welcoming you back for another exceptional stay.Yours sincerely,Miriam WolberGeneral Manager
Vieraskäyttäjä
Superior-huone
Majoittunut 6. 2024
Liikematkustajat
21 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 27.7.2024
文萊基本最好的酒店,去文萊值得推薦。
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for your kind review and for rating us highly across various aspects of your stay. We are delighted to hear that you consider us the best hotel in Brunei and that you find our establishment worth recommending.Your positive feedback on our surroundings, amenities, cleanliness, and especially our service, is greatly appreciated. Our team works hard to ensure every guest has a pleasant and comfortable stay, and it’s wonderful to know we succeeded in making your visit enjoyable.We look forward to welcoming you back to our hotel on your next visit to Brunei.Yours sincerely,Miriam WolberGeneral Manager
Majoituspaikan vastaus: Dear Abaicaoyuan,Thank you for your wonderful review! We are thrilled to hear that you had a perfect stay with us and appreciated our central location, proactive service, and spacious rooms.We understand the importance of sustainability, which is why we have provided water dispensers on each floor. We hope this contributed to a positive experience during your stay.We look forward to welcoming you back, and perhaps next time, you will have the opportunity to try our food and beverage offerings.Yours sincerely,Miriam WolberGeneral Manager
Liawsp
Superior-huone
Majoittunut 6. 2024
Liikematkustajat
43 arvostelu
3.7/5
Lähetetty 27.6.2024
Check in to hotel many many time already
Käännä
Majoituspaikan vastaus: Dear Liawsp,Thank you for your continued loyalty and for choosing Radisson Hotel Brunei Darussalam for your stays. We are delighted to have you as a frequent guest and appreciate your trust in our services.If there is anything specific you would like us to improve or any special requests for your next visit, please do not hesitate to let us know. We look forward to welcoming you back many more times!Your sincerely,Miriam WolberGeneral Manager
Vieraskäyttäjä
Superior-huone
Majoittunut 6. 2024
Liikematkustajat
553 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.6.2024
We had a wonderful experience at the Radisson Hotel Brunei Darussalam. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you so much for your glowing review of Radisson Hotel Brunei Darussalam! We are thrilled to hear that you had a wonderful experience during your stay. It’s fantastic to know that our team, from the valet and check-in employees to the cleaning crew, made a positive impression on you with their helpfulness and delightful service.Your recommendation to your colleagues means a lot to us, and we are grateful for your kind words. We strive to provide an exceptional experience for all our guests, and it’s rewarding to hear that we succeeded in making your stay memorable.We look forward to welcoming you back for another exceptional stay in the future.Yours sincerely,Miriam WolberGeneral Manager
Vieraskäyttäjä
Superior-huone
Majoittunut 5. 2024
Liikematkustajat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 30.5.2024
GREAT !
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for your fantastic review! We are thrilled to hear that you enjoyed your stay and found our surroundings, amenities, cleanliness, and service to be perfect. Your kind words motivate our team to continue providing exceptional experiences for our guests. We look forward to welcoming you back soon!Yours sincerely,Miriam WolberGeneral Manager
HaifengIvan
Superior-huone
Majoittunut 5. 2024
Liikematkustajat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.5.2024
酒店位置很好,工作人員服務很到位
Käännä
Majoituspaikan vastaus: Dear Haifenglvan,Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience during your stay with us.We're pleased that you found our location convenient and appreciated our service-oriented employees. Providing excellent service and a comfortable stay for our guests is our top priority, and it's rewarding to know we met your expectations.We look forward to welcoming you back to Radisson Hotel Brunei on your next visit.Yours sincerely,Miriam WolberGeneral Manager
Vieraskäyttäjä
Superior-huone
Majoittunut 5. 2024
Perhe
12 arvostelu
4.3/5
Erittäin hyvä
Lähetetty 5.5.2024
距離主要景點都在步行範圍內。早餐還是不錯的。
Käännä
Majoituspaikan vastaus: Dear Guest User,We are delighted to hear that you found our hotel's location convenient, with many main attractions within walking distance. It's great to know that you enjoyed our breakfast offerings as well. We strive to provide a satisfying dining experience for our guests, and we're glad to hear that we succeeded with you. Thank you for choosing to stay with us, and we hope to welcome you back again in the future! Yours sincerely,Miriam WolberGeneral Manager