Vieraskäyttäjä
10. tammikuuta 2025
Because we knew what to expect we weren’t disappointed. The view and the location is exceptional and breathtakingly beautiful. Would I recommend the stay to friends? I am not sure. Boat for pick up was 30 min late, on the way to the resort engine broke (watching them repair it made me not wonder how it broke in the first place), we were washed ashore (somewhere where are supposedly wild animals). Arrived 1h late in total. Later that day on the excursion engine failed again. Rooms are ok (besides the view and the Terrasse which are great). Bathroom is really filthy. Food was also ok (quite big portions) not the best but not as bad as I feared from previous comments. What bothered me is that they seemed to save and economize everywhere: no complimentary water in the rooms, watered down curry one lunch, no proper coffee, boats completely packed for the excursions, some areas of the resort not properly maintained… We had the 2 nights stay and did three excursions. We would have hoped for more insights (e.g. history of the lakes, animals) but we were given absolutely zero input however we really enjoyed the cave which was beautiful. Also great is the free kayakrental. The staff barely speaks English and seems very unmotivated. When I ordered a smoothie I was told only watermelon was available, even tho there were coconuts (which are more work to prepare) and other fruits on the counter. This happened twice. If it were not for the location one would be a fool to spend this much money on such a hotel.
Käännä