Ice House Hotel

We had a spa day at the Chill Spa. The spa is fabulous and the amenities are great. The prices however are getting a bit high. The package we went for was €270 in January, an increase of €26 since last year, which is okay as most items in Ireland have had an increasein the last 12 months. Last year it was €244 (last February), so an increase of €26. However, we just went to book again and see its now gone up to €285 since last month. That's another €15. If the prices keep going this way it's unfortunately not going to be value for money. That's two increases in 12 months at 18%!!

Stunning, friendly, and will return.

Myself and my daughter were looking forward to 2 nights at the Ice House and had booked Spa treatments for us both. Check in was very friendly and I was aware that we had to settle the account in advance so I paid for accommodation, the two spa treatments and Afternoon tea with Prosecco. I was advised that the final bill would be put under my door the morning of checkout and could be settled on departure. We ate in the bar the first night, it was quiet enough as we ate early but I still had to look for someone to take our order. The food was nice and arrived before the cocktails! Spa treatment next day was very nice, a pool would be a nice extra but we knew beforehand that there was no pool. We had the afternoon tea which was served at the requested time, but again I had to ask for the Prosecco and was initially served only one glass - I had booked and paid for 2. That evening we ate in the restaurant which was fine but again we had to ask for water. Note, all extras (gratuities, drinks, meals) were paid by cash. I was amused, therefore, the morning of leaving to find a charge of €3 outstanding on the bill. I can only assume that the check in calculations were out by this amount as I know there were no extras to be added to the bill, I was even more surprised when I was asked for the €3 which I paid, but after spending about €1000 for 2 nights I left feeling quite disenchanted.