Sudamala Resort, Sanur, Bali

Sudamala Resort, Sanur, Bali arvostelua

Sudamala Resort, Sanur, Bali

Jl. Sudamala No.20, Denpasar, Bali, Province of Bali, 80227, IndonesiaNäytä hotellin tiedot
Sudamala Resort, Sanur, Bali
Sudamala Resort, Sanur, BaliSudamala Resort, Sanur, BaliSudamala Resort, Sanur, Bali
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.7/5
Mahtava
44 arvostelu
Vahvistetut arvostelut
Sijainti4.8
Mukavuudet4.6
Palvelu4.7
Puhtaus4.7
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Kaikki arvostelut(44)
Positiiviset arviot(43)
Arvostelut valokuvien/videon kera(22)
Mahtava yöpyminen!(18)
Ystävällinen omistaja(18)
Loistavat huoneet(9)
Loistavat mukavuudet(7)
Herkullinen aamiainen(7)
Puutarhanäköala(6)
Hyvää vastinetta rahalle(6)
Suuret huoneet(5)
Kielteisiä arvosteluja(1)
Vieraskäyttäjä
Deluxe-sviitti
Majoittunut 12. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.1.2025
방도 넓고 정원이 예뻤어요. 전체적으로 발리느낌이 물씬나는 숙소였어요. 비치끝쪽에 위치해있고 걸어서 7분정도 걸립니다. 자전거 대여해주는 서비스도 무척 좋았어요 :)
Käännä
Majoituspaikan vastaus: Dear Mr/s Guest,Thank you for choosing our resort and for taking the time to share your wonderful feedback.We’re delighted to hear that you enjoyed our spacious rooms and beautiful gardens. It’s also heartwarming to know that the resort’s atmosphere truly reflected the charm and essence of Bali for you.We’re glad you found our location convenient, with the beach just a short 7-minute walk away, and that you appreciated our bicycle rental service. Your kind words are a great encouragement to our team.We truly hope to welcome you back on your next visit to Bali. Please don’t hesitate to reach out if there’s anything we can assist you with in the future.Sincerely yours,Sudamala Resorts Management
Paultje
Deluxe-sviitti
Majoittunut 12. 2024
Pariskunnat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.1.2025
Very nice atmosphere and style. The hotel is in a good area and the staff is very helpful and friendly.
Käännä
Majoituspaikan vastaus: Dear Mr/s Paultje,Thank you for taking the time to share your kind feedback about your recent stay at Sudamala Resort Sanur.We are thrilled to hear that you enjoyed the atmosphere and style of our resort, as well as its location. It is especially heartwarming to know that our team’s friendliness and helpfulness contributed positively to your experience.Your words serve as a great motivation for us to continue delivering exceptional service and creating memorable stays for our guests.We hope to have the pleasure of welcoming you back to Sudamala Resort Sanur in the near future. Please do not hesitate to reach out if there is anything we can assist you with for your next visit.Sincerely yours,Sudamala Resorts Management
Niyaodenichengyibeirenxiugai
Deluxe-sviitti
Majoittunut 12. 2024
Perhe
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.1.2025
這家酒店不同於其他酒店,異域風格藝術氣息更濃一些,服務熱情洋溢,每晚都有睡前小點心相贈,貼心,泳池很乾凈,環境還不錯,最經典的是早餐可以點餐制,根據自己的口味更多選擇性,不錯不錯有前途。
Käännä
6/8
Majoituspaikan vastaus: Dear Mr/s Niyaodenichengyi,Thank you for your wonderful feedback and for choosing to stay with us at Sudamala Resort, Sanur.We are delighted to hear that you enjoyed the unique artistic atmosphere and warm hospitality we strive to provide. It’s fantastic to know that our nightly treats, clean swimming pool, and serene environment added to your memorable stay.We’re especially glad you appreciated our à la carte breakfast, allowing you to tailor your meal to your personal taste. Your kind words inspire us to continue delivering exceptional experiences to our guests.We look forward to welcoming you back to Sudamala Resort, Sanur, in the future for another unforgettable stay.Sincerely yours,Sudamala Resorts Management
Zhangxiaomengyingxiong
Deluxe Garden -sviitti
Majoittunut 11. 2024
Liikematkustajat
13 arvostelu
4.6/5
Mahtava
Lähetetty 4.1.2025
房間還不錯,服務也挺好的。但是酒店自帶的按摩很差勁。真的太差了。本來挺推薦這個酒店的,但是這個按摩太差了。買一送一90分鐘,活動下來也要叫兩三百一次,首先就沒有90分鐘,只有70分左右,即使算上坐下來洗腳的時間也不夠90分鐘。其次,按摩一點力度都沒有,就塗了一點油,連摩擦都沒有。真的很差勁。因為這個按摩,不想推薦這個酒店了。
Käännä
Majoituspaikan vastaus: Dear Mr/s Zhangxiaomengyingxiong, Thank you for taking the time to share your feedback about your experience at our hotel. We are delighted to hear that you were satisfied with the room and our service. However, we are truly sorry to learn that our spa service did not meet your expectations. The issues you mentioned, including the shorter duration and lack of massage pressure, have been noted, and we have immediately shared your feedback with our spa team. Your comments are invaluable to us, and we will conduct a thorough review and take the necessary steps to improve our spa services to ensure every guest enjoys a high-quality experience. We sincerely apologize for this shortfall and hope to have the opportunity to welcome you back in the future to provide you with a better and more satisfying stay. If there’s anything further we can do for you, please do not hesitate to reach out. Sincerely yours, Sudamala Resorts Management
G.T.O.
Deluxe-sviitti
Majoittunut 11. 2024
Pariskunnat
2 arvostelu
4.7/5
Mahtava
Lähetetty 31.12.2024
こじんまりとしていますが、とてもきれいでお洒落なホテルです。スタッフの方々も、親身になってくださるので、とても好感が持てました。 できたら、また来たいと思います。
Käännä
6/15
Majoituspaikan vastaus: Dear Mr/s. G.T.OThank you very much for choosing to stay at Sudamala Resort, Sanur, and for sharing your thoughtful review.We are delighted to hear that you found our hotel to be beautiful, stylish, and well-maintained. Your kind words about our staff's attentive and caring service mean a great deal to us, as we strive to provide a personalized and heartfelt experience for every guest.It brings us great joy to know that you would like to visit us again. We look forward to welcoming you back to enjoy another memorable stay in the serene charm of Sanur.Sincerely yours,Sudamala Resorts Management
GilliG
Deluxe-sviitti
Majoittunut 11. 2024
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.12.2024
Excellent experience. From check in to checkout we were really impressed with the staff, the hotel itself, the room and the grounds. Breakfast was excellent with a great deal Of choice. The restaurant prepared a celebratory Indonesian lunch for our family reunion. The food was outstanding.  I am very keen to return.
Käännä
Majoituspaikan vastaus: Dear Mr/s Gilli G,Thank you for your perfect review and for sharing such kind words about your stay with us. We’re delighted to hear that your experience, from check-in to check-out, was excellent and that our team, the hotel, your room, and our grounds left a lasting impression on you.It’s wonderful to know that you enjoyed our breakfast selection and that our restaurant played a part in making your family reunion memorable with a celebratory Indonesian lunch. Your appreciation of the food and service means a lot to us.We’re thrilled to hear you’re keen to return, and we look forward to welcoming you back for another outstanding stay in the future.Sincerely yours,Sudamala Resorts Management
Sakil
Studio-sviitti
Majoittunut 10. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.12.2024
Having experienced the magic of Sudamala Resort in Senggigi, Lombok, my anticipation ran high for their Sanur resort – and it exceeded every expectation. From the moment we stepped through the entrance until our departure, we were enveloped in genuine Balinese hospitality. The resort's soul reveals itself through thoughtfully curated details: traditional architecture, manicured gardens, carefully positioned artwork, and striking sculptures that capture Bali's essence. The staff's attentiveness manifested in countless ways, from offering mosquito incense at dusk to sheltering guests with umbrellas during rain showers. The culinary journey at Ares Restaurant proved to be a highlight of our stay. The breakfast package, which I heartily recommend, presents an abundant à la carte menu featuring both Indonesian and Western cuisine. Each morning began with fresh fruit platters and an array of beverages, from freshly squeezed juices to aromatic coffee. Our lunch and dinner experiences were equally impressive, with the kitchen team demonstrating remarkable flexibility in accommodating special requests. What truly sets Sudamala apart is their commitment to excellence. When we noticed a minor service discrepancy and shared our feedback, the management team responded swiftly and effectively, demonstrating their dedication to continuous improvement. The resort's team deserves individual recognition. The gardeners maintain stunning landscapes, while the lobby and restaurant staff deliver consistently outstanding service. Several team members left lasting impressions: Kelvin, a trainee who enhanced our beach experience with his attentive service; Dewi at Ares, whose warmth and efficiency made every meal special; and Wida from the concierge team, whose deep knowledge of Bali and engaging conversations added rich cultural context to our stay. As I plan my next adventure to Sudamala's Labuan Bajo property, I'm already anticipating the distinctive charm and excellence that has become synonymous with the Sudamala brand. Two properties down, and my journey through their collection of exceptional resorts continues. A Practical Note for Sanur Visitors: - The location of the hotel is approximately 7 minutes walk from the beach and 10-15 minutes from a variety of restaurants close by. Icon Bali is the newly built shopping centre that's a short Grab/Gojek journey away. Grand Lucky is the large supermarket to visit for Indonesian treats. - For fitness enthusiasts staying at the resort, while the hotel's own gym is under construction, I highly recommend Paradise Bali nearby – a well-equipped facility that’s in close proximity. - As with any tropical paradise, insects are part of the experience. The warm climate of Asia means you'll encounter mosquitos, flies, and ants, particularly during evening hours outdoors. While the hotel expertly manages these natural visitors, you can enhance your comfort by requesting candles from the staff – they're particularly effective when dining or sitting outside. Consider packing citrus-based personal products as well.
Käännä
6/7
Majoituspaikan vastaus: Dear Mr/s Sakil,Thank you for sharing your wonderful experience at Sudamala Resort Sanur. We are thrilled to hear that you enjoyed your stay and that we were able to exceed your expectations.It’s heartwarming to know that our team’s dedication to genuine Balinese hospitality made a positive impact on your vacation. We are proud of our staff and will be sure to share your kind words with our team. Their commitment to providing exceptional service is truly commendable.We appreciate your feedback regarding the minor service discrepancy. We take guest feedback seriously and are constantly striving to improve our services. Your insights will help us in our ongoing efforts to provide the best possible experience for all our guests.We look forward to welcoming you back at Sudamala Resort Sanur. We are confident that you will continue to be impressed by our commitment to excellence and unique Balinese hospitality.Sincerely yours,Sudamala Resorts Management
Vieraskäyttäjä
Deluxe-sviitti
Majoittunut 10. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.11.2024
Отель необыкновенный! Отношение к гостям прекрасное, все внимательны. Кухня вообще отдельное произведение, какая подача!!!! Территория прекрасная, зеленая, атмосферная! Сто процентов рекомендую, вернусь точно!!!!
Käännä
Majoituspaikan vastaus: Dear guest,Thank you so much for your glowing review! We are delighted to hear that you had such a memorable experience at Sudamala Resort, Sanur. Your kind words about our attentive service, exquisite culinary offerings, and serene, green surroundings truly mean the world to us.It brings us immense joy to know that you plan to return—we can’t wait to welcome you back for another extraordinary stay. Thank you for recommending us so highly!Sincerely yours,Sudamala Resorts Management
退休者
Deluxe Garden -sviitti
Majoittunut 10. 2024
Muu
21 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 21.11.2024
位置較偏 Relax好去處 附近有好幾間餐廳 價錢合理 泳池很好 早餐美味 單點形式 頗多選擇 夠飽 房間很大 洗手間一流 值得入住
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for sharing your thoughtful feedback! We are thrilled to hear that you enjoyed your relaxing stay at Sudamala Resort, Sanur.Your compliments on our convenient location, nearby dining options, well-designed pool, delicious à la carte breakfast, and spacious rooms with excellent bathroom amenities truly make our day. It is wonderful to know that you found value in your stay and considered it worthwhile.We hope to have the pleasure of welcoming you back for another enjoyable visit in the future!Sincerely yours,Sudamala Resorts Management
Tuzitadie
Deluxe Garden -sviitti
Majoittunut 10. 2024
Perhe
118 arvostelu
5.0/5
Ylivertainen
Lähetetty 17.11.2024
酒店設施比較新,床品比較舒服,有個大花園,早餐點單式的,有幾個套餐供應,周邊商店和餐館比較多,附近有中餐廳味道不錯,價格比較實惠。
Käännä
6/10
Majoituspaikan vastaus: Dear guest,Thank you for taking the time to share your review. We are delighted to know that you enjoyed our modern facilities, comfortable bedding, and the charm of our large garden.Your kind words about our à la carte breakfast offerings and the convenience of nearby shops and restaurants, including a lovely Chinese restaurant, are much appreciated. It’s wonderful to hear that you found the experience both enjoyable and value-packed.We look forward to welcoming you back for another relaxing stay!Sincerely yours,Sudamala Resorts Management
Vieraskäyttäjä
Deluxe-sviitti
Majoittunut 9. 2024
Pariskunnat
4 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 6.10.2024
Très joli hôtel dans une maison style Coloniale  La chambre est spacieuse, lit très confortable très grand balcon ,  la salle de bain est une peu austère et vieillissante, la piscine est très agréable au bout du jardin au calme , l eau est chaude , les transat sont très confortable , les serviette de piscine sont a changé toutes vieille et abîmé  Le petit déjeuner est très bon( à la carte )les viennoiseries délicieuse servie chaudes , jus de fruit frais  Belle endroit situé à  l ombre devant l hôtel pour déjeuné (fauteuil ou chaise ) Les repas pris autour de la piscine sont délicieux ( belle carte )  L hôtel manque de finition pour être parfait comme les rideau de la chambre coupé au ciseau , les serviettes de piscine , la vétusté de la salle de bain ( joints de douche ) la robinetterie …dommage pour un  hôtel 5 étoiles  Mais nous avons adoré sont emplacement, le calme , l ambiance dans l ensemble
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed the charm of our colonial-style property, the spacious room with its large balcony, the comfort of our bedding, the tranquility of the pool area, and the quality of our à la carte breakfast and meals. Your kind words about the ambiance and location of our hotel truly mean a lot to us.We also appreciate your constructive comments regarding the bathroom, pool towels, and certain maintenance details such as the curtains and fittings. These observations are valuable, and we will share them with our team to ensure continuous improvements and deliver an impeccable experience for all our guests.We hope to have the pleasure of welcoming you back for an even more perfect stay in the future.Sincerely yours,Sudamala Resorts Management
JY 263
Studio-sviitti
Majoittunut 8. 2024
Pariskunnat
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.9.2024
Nice resort 👌🏻 👍🏻 Definitely recommend. Especially thank you, the front desk, Sari, and Redi, for the warm welcome and recommendation. Thank you, the restaurant staff Bagus and Fajar, for the nice service. We have a nice staying experience with you all!!
Käännä
6/7
Majoituspaikan vastaus: Dear guest,Thank you so much for your wonderful review! We are thrilled to hear that you had a pleasant stay and appreciate your kind words about our team. We will be sure to pass on your special thanks to Sari, Redi, Bagus, and Fajar for their warm hospitality and excellent service.It’s great to know that you had a memorable experience with us, and we truly appreciate your recommendation. We look forward to welcoming you back in the future!Sincerely yours,Sudamala Resorts Management
Zhenshideya
Studiosviitti, jossa on uima-allas
Majoittunut 7. 2024
Perhe
44 arvostelu
5.0/5
Ylivertainen
Lähetetty 26.8.2024
非常好!陳設和房間格局都好
Käännä
Majoituspaikan vastaus: Dear Mr/s Zhenshideya,Thank you for your wonderful feedback about your stay at Sudamala Resort, Sanur. We are thrilled to know that you enjoyed the furnishings and room layout, as well as the overall ambiance of our resort.It is always our goal to provide a space that combines comfort, style, and the essence of Balinese culture, creating a memorable experience for our guests. Your kind words serve as a great motivation for our team.We look forward to welcoming you back for another delightful stay in the near future.Sincerely yours,Sudamala Resorts Management
Anonyymi käyttäjä
Deluxe Garden -sviitti
Majoittunut 7. 2024
Pariskunnat
3 arvostelu
3.2/5
Lähetetty 23.8.2024
這種東南亞風的酒店房間完全hold不住😂,酒店是半夜十一點左右登記入住的,感覺鄉間小道七彎八扭角落邊上到了,酒店裡麪花園還不錯的,進去以後房間裏面也是那種東南亞宗教風格的,連房間內掛畫都是那種石象,房間裏面一股東南亞香料味道,不習慣的人還是慎選,酒店服務還是不錯的,那麼晚了還是有專人帶送行李耐心講解,但是就是房間內衞生條件和細節不怎麼好,馬桶花灑龍頭都生銅銹了,洗澡和衞生間中間是一堵半高的牆體分隔,如果但看酒店的環境還不錯的,但是房間內還是有點接受不了這種偏向於宗教色彩的房間,衞生條件細節還需要提升,畢竟休息的地方還是以衞生環境乾淨整潔休息更舒適
Käännä
Majoituspaikan vastaus: Dear Guest,We are pleased to hear that you appreciated our garden and the prompt and attentive service from our team, even during your late check-in. Providing a warm and welcoming experience at all hours is something we value highly.We understand that the traditional Southeast Asian design and ambiance, including the unique décor and scents, may not resonate with everyone, and we respect your perspective. Our intention is to create a serene and authentic environment inspired by Balinese culture, but we recognize the importance of balancing this with modern comfort and cleanliness.We sincerely apologize for any discomfort caused by the sanitary conditions and room details you mentioned. Please be assured that we take your comments about the rusted fixtures and overall cleanliness seriously and will address these issues with our housekeeping and maintenance teams to ensure improvement.Your feedback is invaluable in helping us provide a better experience for our guests. We hope you will give us another opportunity to welcome you back and showcase the improvements we’ve made.Sincerely yours,Sudamala Resorts Management
Vieraskäyttäjä
Deluxe-sviitti
Majoittunut 5. 2024
Liikematkustajat
16 arvostelu
5.0/5
Ylivertainen
Lähetetty 5.8.2024
性價比高不錯
Käännä