Manish
23. maaliskuuta 2025
Irecently stayed at Kuta Paradiso, and unfortunately, my experience was just average. While the hotel's location is great, the property itself is showing its age.
The room I stayed in had stains on the sofa, a damp floor, and windows that creaked loudly when the wind blew. The staff, while polite, didn't seem very enthusiastic or welcoming.
The breakfast buffet was also a letdown. The selection was limited, and the small plates made it difficult to try a variety of dishes. Room service was slow and not very impressive.
The pool area was disappointing, too. The pool itself was dull and didn't seem very clean. Overall, I wouldn't say that Kuta Paradiso exceeded my expectations. With some renovation and staff training, this hotel could reach its full potential.
*Suggestions for improvement:*
- Renovate rooms to address maintenance issues
- Provide larger plates at breakfast buffet
- Improve room service quality and speed
- Clean and maintain pool area
- Train staff to be more welcoming and enthusiastic
I hope this feedback is helpful in improving the hotel's services and facilities.
Käännä