Horison Ultima Seminyak Bali arvostelua

Majoituspaikan vastaus: Dear Dr. Tracey,Wow, thank you for this heartwarming review! We’re truly honored to be your home away from home and so happy to know that our team, facilities, food, and location all made your second stay just as special. 🫶It’s guests like you who make our work so meaningful. We can’t wait to welcome you back again, whether it’s for business or a well-deserved getaway!With appreciation,Ryan WardhanaGeneral Manager

Majoituspaikan vastaus: Dear Yalin,Thank you so much for the excellent rating and kind words! We’re really happy to hear you enjoyed our top-notch service, great location, and the friendliness of our staff. Being close to the beach is definitely one of our favorite features too!Your recommendation means a lot to us, and we hope to welcome you back for another wonderful stay in the future.Warm regards,Ryan WardhanaGeneral Manager

Majoituspaikan vastaus: Dear valued GuestWarm greetings from Horison Seminyak Bali.Thank you for taking the time to share your feedback. We truly appreciate your comments and are sorry to hear that your recent experience did not meet your expectations.However, upon reviewing your comments, we believe there may have been a misunderstanding or a possible mix-up with another hotel. At Horison Seminyak, we only accept payments in Indonesian Rupiah (IDR), in accordance with local regulations, and we do not request deposits in Malaysian currency. For guests who prefer not to provide an extra deposit, we are happy to proceed with a cash basis policy for any additional expenses during their stay.Additionally, we would like to clarify that all our guest rooms are equipped with in-room telephones, allowing easy communication with our reception or other services at any time.We sincerely regret any confusion and the impression that our service team may have appeared unfriendly. Our staff are trained to provide warm, professional service, and we take such feedback seriously. Please rest assured that your comments will be reviewed internally to ensure continuous improvement.Should your review have been intended for another property, we understand and hope you still enjoyed your time in Bali. If you do choose to stay with us in the future, we would be honored to provide you with the true Horison Seminyak experience.Warm regards,Ryan WardhanaGeneral Manager

Majoituspaikan vastaus: Dear Valued GuestThank you so much for your kind words and for extending your stay with us! 😊We’re happy to hear that you enjoyed the comfortable bed, hot shower, quiet air conditioning, and the English TV channels in room #408. Most of all, we're glad our friendly team could help make your stay enjoyable. Your support means a lot to us, and we look forward to welcoming you back again soon! 🙏🏼💙Best RegardsRyan WardhanaGeneral Manager

Majoituspaikan vastaus: Dear Opal777ご宿泊いただき、誠にありがとうございます。また、貴重なご意見をお寄せいただき、感謝申し上げます。今回ご滞在いただいた東側のお部屋の日当たりにご満足いただけたとのこと、大変嬉しく存じます。ご指摘のとおり、西側のお部屋は時間帯によっては隣接ホテルの影になることがございます。今後のご宿泊の際には、ご希望に応じてできる限り快適にお過ごしいただけるお部屋をご用意させていただきますので、お気軽にお申し付けください。またのご来館をスタッフ一同、心よりお待ち申し上げております。Best RegardsRyan WardhanaGeneral Manager

Majoituspaikan vastaus: Dear Ayachiご滞在のご感想をお聞かせいただき、ありがとうございます！ コストパフォーマンスやホテルの雰囲気を気に入っていただけたようで嬉しいです。 当ホテルのプールの開放感もお楽しみいただけたようですね😊。 バスタブに関するご意見もありがとうございます。今後のサービス向上の参考にさせていただきます。またのご来館をスタッフ一同、心よりお待ちしております！敬具Ryan WardhanaGeneral Manager

Majoituspaikan vastaus: 親愛的客人，感謝您的寶貴反饋！很高興聽到您喜歡我們靠近66海灘的便利位置，並度過了愉快的入住時光。我們期待您的再次光臨，帶給您更多美好的體驗！最佳問候，Ryan WardhanaGeneral Manager

Majoituspaikan vastaus: 親愛的客人，感謝您的反饋！很高興聽到您對我們的寬敞客房和舒適的床感到滿意。我們目前正在進行一些升級改造，以為客人提供更好的體驗。也很高興您喜歡酒店內的蘭花畫，我們希望能為您的旅程增添美好回憶。期待您的下次光臨！最佳問候，Ryan WardhanaGeneral Manager

Majoituspaikan vastaus: Dear Stephen John BecsiThank you so much for your kind words and positive feedback. We are thrilled to hear that you enjoyed your stay with us and found the location convenient for exploring Seminyak. Our team is dedicated to providing exceptional service, and we are delighted that you had such a wonderful experience. We look forward to welcoming you back again soon.Best regards,Ryan WardhanaGeneral Manager

Majoituspaikan vastaus: Dear Valued GuestThank you for sharing your experience! We’re glad to hear that you enjoyed our central location and found our staff to be helpful and accommodating. We appreciate your patience regarding the noise issue and are happy that our team could assist promptly.Your comfort is our priority, and we’re pleased you felt safe and welcomed during your stay. We hope to welcome you back for another enjoyable visit in the future! 😊Best regards,Ryan WardhanaGeneral Manager

Majoituspaikan vastaus: Dear Mango3この度はご感想をお寄せいただき、誠にありがとうございます！体調が優れない中でのご滞在中、少しでもお役に立てたようで安心いたしました。早期チェックインのご対応や、Grabでの日本食注文、お支払い、お部屋への配達など、スタッフがお手伝いできたことを嬉しく思います。3日間のご滞在中、お世話させていただいたことに対し、心より感謝申し上げます。またこのエリアにお越しの際は、ぜひ当ホテルをご利用ください。お待ちしております！どうぞよろしくお願い申し上げます。Best RegardsRyan WardhanaGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your review! We're glad you enjoyed our convenient location, just minutes from the beach, shops, and pubs. We hope to welcome you back again soon!Best regards,Ryan WardhanaGeneral Manager

Majoituspaikan vastaus: Dear guestThank you for sharing your feedback! We’re delighted to hear you enjoyed our porter service, daily replenishments, and convenient location near the beach, shops, and local attractions. It’s also great to know you appreciated the quiet and peaceful atmosphere of our hotel.We hope to welcome you back soon for another enjoyable stay!Warm regards,Ryan WardhanaGeneral Manager

Majoituspaikan vastaus: Dear Theo AdrenThank you for your kind words! We’re thrilled you enjoyed your stay and hope to welcome you back soon.Warm regards,Ryan WardhanaGeneral Manager