Jl. Kartika Plaza Gg. Pudak Sari, Kuta, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
8.5/10
Erittäin hyvä
57 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.6
Mukavuudet8.1
Palvelu8.9
Puhtaus8.5
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(57)
Positiiviset arviot(56)
Arvostelut valokuvien/videon kera(23)
Mahtava yöpyminen!(16)
Ystävällinen henkilökunta(16)
Todella hyvä sijainti(12)
Kätevä sijainti(6)
Kielteisiä arvosteluja(1)
Vieraskäyttäjä
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Majoittunut 3. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 8.5.2025
We love to stay at this 3 storey villa and enough to locate my small family for 4d3n stay. The bed is super comfy to recharge your energy after long hours exploring Bali.
Käännä
Vieraskäyttäjä
One Bedroom Suite With Private Pool (2 Storeys Floor)
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your wonderful review! We're delighted you enjoyed our 2-story villa with a mini kitchen and private pool. Our staff's friendly service, especially preparing takeaway breakfast for your early morning activities, truly warmed our hearts. The separate rain shower and bathtub, along with the handheld shower, added to your comfort. And we're glad you loved the luxurious indoor pool! We look forward to welcoming you again!Regards,Wanda
Vieraskäyttäjä
One Bedroom Suite With Private Pool (2 Storeys Floor)
Majoittunut 3. 2025
Yksin matkustavat
6 arvostelu
10.0/10
Ylivertainen
Lähetetty 19.4.2025
Отличный отель, отличный сервис, все понравилось от начала и до конца. Спасибо Вам за гостеприимство. Приеду еще 🙏
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind words!We're delighted you enjoyed your stay with us and appreciated our service and hospitality.We're lookng forward to welcoming you back again soon!Regards,Wanda
abo ibrahim
yhden makuuhuoneen STAR villa yksityinen uima allas pohjakerroksessa
Majoittunut 3. 2025
Pariskunnat
3 arvostelu
5.5/10
Lähetetty 15.4.2025
جيد لا باس به
Käännä
Majoituspaikan vastaus: Dear Mr./s Abo Ibrahim,Thank you for taking the time to share your review about your stay with us.We're glad you found some aspects of your stay to be good. However, we're sorry to hear that you weren't satisfied with the cleanliness of the villa, which scored 2 out of 5.We noticed that you mentioned the pool was full of leaves. We apologize for the inconvenience this caused. However, we would like to respectfully mention that our staff was not allowed to clean the villa during your stay as per your request.We appreciate your feedback and will take it into consideration for future improvements. If you would like to stay with us again, we will ensure that our staff can clean the Villa according to our standard procedures.Thank you again for your feedback,Regards,Wanda
Anonyymi käyttäjä
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Majoittunut 2. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 4.4.2025
The location is really good because it is only ~10min away from the I Gusto international airport. ~ 7- 10min walk to Discovery shopping mall. Opposite to the mall, there is a affordable and decent seafood restaurant. Along the street from villa to discovery shopping mall, there are shops for souvenirs purchase, motor bike rental, exchange rate shops, mini marts, and shops to purchase mobile Sim card. Opposite the villa, there is a good cafe for coffee and pastries.
The staffs of villa are friendly and approachable. They also understand simple English and able to cater to our requests and enquiries.
The villa is clean, tidy, beautifully decorated internally and externally.and comfortable. We are happy with our stay in this villa
Käännä
6/9
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for taking the time to share your wonderful review about your stay with us! We're thrilled to hear that you enjoyed the location of our villa, with its convenient proximity to the airport and Discovery shopping mall. We're also glad you appreciated the variety of shops, restaurants, and cafes in the area.We're delighted to hear that our staff were friendly, approachable, and able to cater to your needs. We strive to provide excellent service and ensure that our guests feel welcome and supported during their stay.We're also pleased to hear that you found our villa to be clean, tidy, beautifully decorated, and comfortable. We're proud of the effort we put into creating a warm and inviting atmosphere for our guests.Thank you again for your kind words and for choosing to stay with us. We hope to welcome you back again soon!Best regardsWanda
singhdeepak
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Majoittunut 2. 2025
Perhe
1 arvostelu
7.5/10
Lähetetty 2.4.2025
Nice location but poor service. Room service wasn't the best, always forget to fill the toilet rolls, sugar, coffee etc.. The fan stopped working the second day and they have provided a portable fan which was broken too. The TV wasn't working properly in the main bedrooms. Charged me for someone else's drinks at check out time, the only reason I paid for it was because I was running late to the airport. Lots of lizards and rats in every room. I wouldn't stay in this place ever again 😔
Käännä
Majoituspaikan vastaus: Dear Mr. SinghDeepak,Thank you for taking the time to share your feedback about your recent stay with us. We apologize for the poor service and inconvenience you experienced during your stay.Regarding the room service, we regret that we forgot to replenish essential items such as toilet rolls, sugar, and coffee. We will ensure that our staff is more attentive to these details in the future.We also apologize for the issue with the fan and TV in your room. We have since taken steps to repair and maintain our facilities, including the fan, to prevent such issues from recurring.Regarding the bill, we would like to clarify that we only charge for consumed items. We do not charge for unused or unopened items. We apologize for any confusion or inconvenience caused during check-out.We take all feedback seriously and are disappointed to hear that you encountered lizards and rats in your room. We have a pest control program in place and will increase our efforts to prevent such incidents in the future.Once again, we apologize for the disappointing experience and appreciate your feedback. We hope to have the opportunity to serve you better in the future.Best regards,Wanda
Ida Ayu Diah Ryantika
Deluxe-huone
Majoittunut 2. 2025
Perhe
2 arvostelu
9.0/10
Mahtava
Lähetetty 2.4.2025
Second time stay di sini, overall was very good, staff friendly 🤩
Käännä
Majoituspaikan vastaus: Dear Mrs. Ida Ayu Diah Ryantika,Thank you for choosing to stay with us again! We're thrilled to hear that your second stay was just as enjoyable as your first. We're proud of our friendly staff and glad to hear that they made a positive impact on your stay.We appreciate your loyalty and look forward to welcoming you back again soon! If there's anything we can do to make your next stay even more special, please don't hesitate to let us know.Best regards,Wanda
Mohamed 1122
One Bedroom Suite With Private Pool (2 Storeys Floor)
Majoittunut 2. 2025
Yksin matkustavat
9 arvostelu
6.0/10
Lähetetty 30.3.2025
Breakfast needs a big overhaul , I would not serve that , if you are going to serve rice then cook it fresh don’t serve cold rice from the day before , seriously need to take the mattress of the living room floor and put some couches or chairs .
Käännä
Majoituspaikan vastaus: Dear Mr. Mohamed,Thank you for taking the time to share your honest feedback about your recent stay with us. We apologize for the disappointing breakfast experience and acknowledge that our breakfast service needs improvement.Regarding the rice, we understand that it may have been served cold and hard. We would like to explain that our buffet uses a chafing dish with a heating element to keep the food warm. However, it's possible that the rice may have been overcooked or not stirred properly, resulting in a hard texture. We will take steps to ensure that our rice is cooked fresh and served hot. We also appreciate your suggestion to replace the mattress in the living room with couches or chairs. We will consider this feedback and make necessary improvements to enhance the comfort and amenities of our living areas.Thank you for your constructive feedback. We hope to have the opportunity to welcome you back again soon and show you the improvements that we have made.Best regards,Wanda
MAKSIM
Deluxe-huone
Majoittunut 2. 2025
Yksin matkustavat
10 arvostelu
7.0/10
Lähetetty 17.3.2025
Не самое удачное расположение, заселили в номер 1 , шумоизрляции почти нет, все что происходит в лобби прекрасно слышно в этом номере. За эти деньги можно подобрать отель поинтереснее.
Käännä
Majoituspaikan vastaus: Dear our beloved Guest,Thank you for sharing your concerns about room 1. We understand that the noise from the lobby can be a disturbance, and we apologize for any inconvenience this may have caused. We are constantly working to improve our facilities and services, and we will take your feedback into account. We hope to have the opportunity to serve you better in the future.Regards,18 Suite Team
Vieraskäyttäjä
One Bedroom Suite With Private Pool (2 Storeys Floor)
Majoittunut 12. 2024
Perhe
27 arvostelu
10.0/10
Ylivertainen
Lähetetty 2.3.2025
很好,很方便
Käännä
Majoituspaikan vastaus: Dear our valued guest,Thank you so much for your positive feedback. We're delighted to hear that you found our location very good and convenient. It's always our goal to provide a comfortable and accessible experience for our guests, and we're glad that we were able to meet your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you again in the future.Warm regards,18 Suite Team
Vv666
yhden makuuhuoneen STAR villa yksityinen uima allas pohjakerroksessa
Majoittunut 1. 2025
Pariskunnat
25 arvostelu
9.5/10
Mahtava
Lähetetty 24.2.2025
Хорошая вилла но холодный бассейн
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your review!We're glad you liked our villa. Sorry to hear that the pool temperature was not to your liking.We appreciate your feedback and will keep it in mind for future improvements.Once again, thank you for your feedback. We hope that you will give us another chance to serve you better in the future.Best regards,18 Suite Team
Vieraskäyttäjä
yhden makuuhuoneen STAR villa yksityinen uima allas pohjakerroksessa
Majoittunut 12. 2024
Yksin matkustavat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 26.1.2025
都感覺還不錯吧,就是有一點不大好,點了的啤酒或者飲料沒喝,沒打開,不能退,這點不合理
Käännä
Majoituspaikan vastaus: Dear valued guest,Thank you for taking the time to share your feedback. We’re pleased to hear that you had a generally positive experience with us. However, we sincerely apologize for any frustration caused by our drink policy. We understand your concerns regarding the non-refundable drinks, and we truly value your input. To clarify, our policy is in place to ensure fairness and consistency for all guests. However, we recognize that it may not be ideal in every situation, and we will review it to see how we can make it more accommodating moving forward. Your feedback is important to us, and we will take it into consideration as we strive to improve our services. We hope to have the opportunity to welcome you back soon and provide you with an even better experience.Warm regards,18 Suite Team
Louisfei
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Majoittunut 12. 2024
Perhe
17 arvostelu
10.0/10
Ylivertainen
Lähetetty 24.1.2025
酒店
設施:很好
衞生:很好
環境:很好
服務:很好
Käännä
6/8
Majoituspaikan vastaus: Dear Mr. Louisfei,Thank you for your feedback regarding your recent stay with us. Glad to know that you were happy with the room and facilities provided in our property. We hope We hope to have the opportunity to welcome you back for a more enjoyable experience.Warm regards,18 Suite Team
Aravindan
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Majoittunut 11. 2024
Perhe
3 arvostelu
7.5/10
Lähetetty 27.12.2024
Stayed at this property for 3 nights and very satisfied with the Villa with Private Pool. We stayed in a Villa that has a large living room with a toilet on the ground floor, Master bedroom with bath tub on the 1st floor and another bedroom on the 2nd floor with shower. Bath rooms are well maintained and very clean which is comforting. The only downside we had was the hot water shower mixer which was difficult to maintain a warm water temperature (Yes, we had to use Warm water as it was raining heavily during our stay) and suddenly the hot water was pouring out scalding hot in the shower. Other than this , a beautiful villa for a family or group of friends.
Access to the Villa is on a narrow street from the main road and if you are driving yourself, it could be challenging as street is really narrow. Parking is also not spacious and we would have to leave the car keys with the reception. Getting in an out of the street to the main road is a daunting experience as a few times I was stuck getting onto the main road since another vehicle was trying to get into the street so either one had to reverse to let the other go.
Greenery around the villas are so pleasant and overall cleanliness is also pretty good. Breakfast selection is pretty basic but plenty of restaurants around on the main road so we were able to get through.
Would certainly consider staying at this property in future but without the car!
Käännä
Majoituspaikan vastaus: Dear Mr. Aravindan,Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed your stay at the villa and appreciated the services and facilities we offer. Your feedback is truly valuable to us. We also appreciate your comment regarding the living room. As the area is designed as a semi-open space, we do not have air conditioning in that section to maintain the natural ambiance and airflow. And also we noted for the parking area. However, we understand how important comfort is, and we will certainly consider your suggestion as we continue to enhance our guests’ experiences. We hope to welcome you back soon for another relaxing stay. And if there's anything we can do to make your next stay even more special, please don't hesitate to let us know.Warm regards,18 Suite Team
Vieraskäyttäjä
Two Bedroom Suite With Private Pool (3 Storeys Floor)
Majoittunut 11. 2024
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 15.12.2024
The villa was lovely and clean. The pool was beautiful and staff were very friendly. The only negative was that 1 night there was lot of heavy rain and it came through the open bricks on the side of the villa, so the stairs cases up to both of the bedrooms became very wet and slippery.
Käännä
Majoituspaikan vastaus: Dear Valued Guest, First of all we would like to thank you for choosing our property on your holiday trip in Bali and also thank you for taking the time to share your experience stay with us. Glad to knowing that you were happy with our service and facilities provided during your stay except our bricks on the side villa that is open. We will follow up this issue to our Management. Thank you once again for your valuable feedback🙏🏻. We hope to have the opportunity to welcoming you back in the future for an even better stay, and if there's anything we can do to make your next stay even more special, please don't hesitate to let us know.Warm regards,18 Suite Villa Bali