Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share such a comprehensive review of your recent stay with us. We truly value your feedback, as it allows us to continually improve our services and offerings.We are delighted to hear that you enjoyed several aspects of your stay:Spacious Rooms: It’s wonderful to know that you appreciated the large rooms with private pools. We aim to create a relaxing holiday atmosphere, and it’s gratifying to hear that you felt that during your visit.Delicious Dining: We're thrilled you enjoyed the food at our restaurant! Our culinary team works hard to provide high-quality dishes, and we’re glad you found it to your liking, especially with the extended dinner hours until 11 PM. Offering great value at a 5-star standard is something we strive for, and we’re pleased to know you felt the pricing was affordable.Friendly Staff: It warms our hearts to hear that our team made a positive impression on you. We take great pride in our service, and your kind words will surely motivate our staff to continue providing exceptional hospitality.Peaceful Environment: We’re glad that the quieter atmosphere of the hotel resonated with you, especially as it is an important factor for many of our guests.However, we sincerely apologize for the points you raised regarding the disadvantages of your stay:Noise Disturbances: We regret that you experienced noise from motorcycles and geckos during your stay. We understand how disruptive this can be, especially in a relaxing environment. Your comments are invaluable, and we will address the noise concerns with our team to explore potential solutions to mitigate these disturbances for our future guests.Remote Location: We appreciate your understanding of our hotel's location. While it offers a serene escape, we realize it may not be convenient for everyone. Your suggestion about self-driving is helpful for guests considering their travel plans, and we will continue to provide information to assist them in making the most of their stay.Thank you again for your valuable feedback and for recommending our hotel despite the challenges you faced. We are committed to enhancing our guests’ experiences and hope to welcome you back in the future for another relaxing holiday filled with joy and tranquility. Safe travels!Best regards,Purnama & Komaneka Family.
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback regarding your recent stay. I’m sorry to hear that your experience did not meet your expectations this time.I understand that upon check-in, you encountered issues with the toilet leaking in your room, and despite this, you chose to return due to the good hotel environment and service. However, I appreciate you highlighting the decline in service during your second stay.Regarding room service, I apologize for the oversight in cleaning and changing towels. This is not the standard we aim for, and I assure you that your comments will be addressed with our housekeeping team.I’m also sorry to hear about the indifference from the pool staff. Your experience of not receiving assistance when requesting a towel and the refusal to set up the hammock, despite the rain having stopped, is certainly concerning. I will ensure that our staff is reminded of the importance of providing attentive and responsive service.I regret that the small gestures, such as souvenirs and personal farewells, were not offered during your check-out. These details are important to us, and I will emphasize their value with our team.While I’m glad to hear you found the hotel’s overall cost-effectiveness satisfactory, we strive to ensure every aspect of your stay is enjoyable. Thank you for bringing these matters to our attention; your feedback is invaluable in helping us improve. We hope to have the opportunity to serve you better in the future.Best regards,Purnama & Komaneka Family.
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your wonderful review! We’re thrilled to hear that your experience in Bali exceeded your expectations.It’s fantastic that you enjoyed the stunning sunrises and sunsets, and we're glad you found the black sand beach beautiful. We take pride in the details of our rooms, and it’s great to know that they contributed to your stay.Your kind words about our enthusiastic staff mean a lot to us! We strive to provide exceptional service, and it's rewarding to hear that it made a positive impact on your visit.We can’t wait to welcome you back next time you have the chance! Safe travels until then!Best regards,Purnama & Komaneka family.
Ziyad Ghazi
Ocean - Huvila - Uima-allas
Majoittunut 12. 2024
Pariskunnat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.1.2025
مكان جميل للهدوء والاسترخاء
Käännä
Majoituspaikan vastaus: Dear Bapak Ziyad Ghazi,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel to be a nice place to relax and unwind. It’s our goal to provide a peaceful atmosphere where guests can escape the hustle and bustle of everyday life.Whether it’s lounging on the beach, enjoying a spa treatment, or simply savoring a quiet moment by the pool, we’re glad you had the chance to recharge. If you have any favorite spots or activities during your stay, we’d love to hear about them! We can’t wait to welcome you back for another tranquil getaway soon. Your relaxation is our passion!Best regards,Purnama & Komaneka Family.
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your experience! We’re thrilled to hear that you found our sea view villa to be both cost-effective and spacious, providing the privacy you were looking for. It's great to know you appreciated the amenities and comfort, especially the swimming pool, which is perfect for unwinding.We strive to offer a unique experience that balances quality and affordability, and we’re glad you felt it stood out among other options. We’d love to welcome you back for another few days of relaxation anytime! Your satisfaction means the world to us!Best regards,Purnama & Komaneka Family.
Vieraskäyttäjä
Ocean - Huvila - Uima-allas
Majoittunut 12. 2024
Perhe
3 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 24.1.2025
房間寬敞 泳池足夠大,適合躺平。餐廳飲食種類有點少。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback! We're delighted to hear you enjoyed the spacious room and that the swimming pool met your relaxation needs. It’s wonderful to know you found the pool perfect for lounging!We also appreciate your comments about the restaurant. We're always looking to enhance our culinary offerings, so your input is invaluable. If you have any specific dishes or cuisines you’d like to see in the future, please let us know! We hope to welcome you back soon for another enjoyable stay!Best regards,Purnama & Komaneka Family.
Vieraskäyttäjä
Ocean - Huvila - Uima-allas
Majoittunut 12. 2024
Pariskunnat
2 arvostelu
4.5/5
Mahtava
Lähetetty 24.1.2025
Central at Keramas Beach, but not that much directly close by.
Overall the Service was great, but turndown service was inconsistent.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your thoughts! We're glad to hear you enjoyed our central location at Keramas Beach and that our service met your expectations overall.We apologize for the inconsistency with the turndown service and appreciate your feedback on this. We’re actively working to refine our services to ensure a seamless experience for all our guests. Your insights help us improve, and we hope to welcome you back soon for an even better stay!Best regards,Purnama & Komaneka Family.
Fianeis Sew
Ocean - Huvila - Uima-allas
Majoittunut 12. 2024
Matkusta ystävien kanssa
3 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 14.1.2025
Chill place. Very beautiful. Ppl working in the property is very polite and friendly to all guest. Ari is a very nice butler. Nice and chill pool. It's deep at 1.8m i think. Quiet and nice place. The black sand beach is nice. Paddy fields around the property is nice. I had expected there will be mosquitos but I was surprised it didn't have. There was liquid electric repellent in the villa, that is a very nice touch. The bathroom is really nice. Excellent food and afternoon tea in the restaurant, much appreciated.
Käännä
6/20
Majoituspaikan vastaus: Dear Fianeis Sew,Thank you for your wonderful review! We’re delighted to hear that you enjoyed our beautiful property and found our team, especially Ari, to be friendly and accommodating. It's fantastic that you appreciated the chill atmosphere by the pool and the tranquility of our black sand beach and surrounding rice fields.We're especially glad you were pleasantly surprised by the lack of mosquitoes and enjoyed the thoughtful touch of the electric repellent in your villa. It’s great to know that you loved our bathroom facilities and found the food and afternoon tea to your liking.We truly appreciate your feedback and hope to welcome you back for another relaxing stay!Best regards,Purnama & Komaneka Family.
Vieraskäyttäjä
Kahden makuuhuoneen uima-altaalla varustettu huvila kukkulalla
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your thoughts about your recent stay with us! We’re delighted to hear that you enjoyed your room and found our room service to be prompt and efficient. Our team strives to provide a welcoming atmosphere, and it’s wonderful to know that you felt at home during your time here.We also appreciate your feedback regarding the surrounding greenery and the presence of insects. Balancing our lush, natural environment with guest comfort is important to us. We will certainly take your suggestion into consideration and remind our staff to inform guests about keeping doors closed, especially during the evening hours.Thank you once again for your valuable insights. We hope to welcome you back soon for an even more enjoyable stay!Best regards,Purnama & Komaneka Family.
Norah.m AA
Ocean - Huvila - Uima-allas
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 28.12.2024
Good for couples
Käännä
Majoituspaikan vastaus: Dear Ibu Norah,Thank you so much for choosing to stay with us at Komaneka Keramas Beach. We truly appreciate having you as our guest and are grateful for the time you spent with us.Your presence brought joy to our space, and we hope you created wonderful memories during your stay. If you ever find yourself in the area again, we would be thrilled to welcome you back!Safe travels and best wishes!Warm regards,Purnama & Komaneka Family.
Othman
Ocean - Huvila - Uima-allas
Majoittunut 10. 2024
Pariskunnat
1 arvostelu
3.5/5
Lähetetty 2.12.2024
المنتجع جدا جميل ورايق وهدوء ممكن تقضي فيه ليلتين وجهة نظري لكن توجد مشكله وجود حشرات لان الفلل وسط شجر وجود وزغ لكن إذا كلمتو الاستقبال علطول يجو في الخدمه
Käännä
Majoituspaikan vastaus: Dear Bapak Othman,Greetings from Komaneka at Keramas Beach,Thank you for choosing Komaneka at Keramas Beach for your holiday in Bali. It had been such a pleasure to host you at our resort and my great appreciation for sharing your awesome review about your recent stay with us. Each point of your feedback had been duly noted and will be further analyzed with the respective division heads and teams to ultimately better anticipating any future stays.We look forward to hosting you back in the very near future for another memorable and relaxing holidays with us at Komaneka Keramas Beach.Sincerely yours,Purnama & Komaneka Family
Majoituspaikan vastaus: Dear Bapak Sultan,Greetings from Komaneka at Keramas Beach,Thank you for choosing Komaneka at Keramas Beach for your holiday in Bali. It had been such a pleasure to host you at our resort and my great appreciation for sharing your awesome review about your recent stay with us. We look forward to hosting you back in the very near future for another memorable and relaxing holidays with us at Komaneka Keramas Beach.Sincerely yours,Purnama & Komaneka Family
Vieraskäyttäjä
Ocean - Huvila - Uima-allas
Majoittunut 9. 2024
Pariskunnat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 28.10.2024
신혼여행 요청에 아주 아름다운 이벤트도 준비해주시구
룸컨디션, 직원분들 호의에 놀라고 즐거운 여정을 마무리하고
왔습니다 너무 완벽한 여행을 보내게 해주셔 감사합니다
최고의 숙소였어요😆😆😆😍
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Greetings from Komaneka at Keramas Beach,Thank you for sharing your recent holidays experience online review and very happy to read that you have had a memorable stay with us and left home with plenty of memories to cherish forever.Our Resort has an easy layout and it is for many guests a pleasurable experiencing its aesthetic realistic luxurious elements of the resort, villas, pool, restaurant, rice field surrounding and the breathtaking Indian Ocean views with its volcanic black sandy beach would definitely create ambience for those who seek a quiet and relaxing leisure holiday. We also provide 24 hour buggies facilities for the convenience of couples and families who prefer a motorized way to reach their points interest at our resort. Glad to read that during your stay you enjoyed all the resort facilities. For added value, actually we provided a free shuttle service that you could join us in every 2 hours start from 8am – 8pm. It`s just to make esier our guests to explore area surrounding. I look forward to welcoming you back in the near future for another memorable holiday at 'your home away from home', here with us at Komaneka Keramas Beach.Sincerely yours,Purnama & Komaneka Family.