Finally got the chance to stay in this Japanese hotel in Ubud, impressive garden landscape facing the forest, nice nature with very relax calming stay. Breakfast was well prepared , dinner as well . Worth the visit .
Käännä
Lars
Majoittunut 9. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 11.9.2024
This is a PERFECT resort. It has beautiful facilities (villas, swimming, gazebos, restaurant), delicious food (Indonesian, Japanese, and Western), and perfect service. It is in a beautiful location just outside Ubud. It is a quiet, relaxing, and elegant resort.
Käännä
Majoituspaikan vastaus: Dear Mr./Ms. Lars,Thank you for taking the time to share your experience at HOSHINOYA Bali. We’re thrilled to hear you enjoyed the facilities, food, and service.Your kind words truly inspire us and reaffirm our commitment to providing a memorable experience for our guests. We look forward to welcoming you back in the future and hope to make your next stay even more delightful.Warm regards,General Manager.
Seanhyuck
Majoittunut 3. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 20.3.2023
진정한 휴식이 가능한 호시노야발리
호시노야발리에서 4박을 머물렀습니다. 직원분들은 매우 친절했고 특히 저희 아이가 늦은 밤에 심한 두드러기로 응급실을 다녀왔을때 너무 큰 도움을 받았습니다. 발리를 11번째 가보지만 직원들의 친절함과 세밀한 배려는 이제껏 최고인 것 같습니다. 저희 가족은 조용한 곳을 선호하여 너무 만족스러웠습니다. 음식의 종류는 엄청 다양하지는 않지만 퀄러티가 훌륭했으며 맛 또한 좋았습니다 스파도 만족스러웠으며 수영장도 훌륭했습니다
I stayed for 4 nights in Hoshinoya Bali. The staff were very kind and especially when my child went to the emergency room with severe hives late at night. I've been to Bali for the 11th time, but the kindness and meticulous consideration of the staff seems to be the best ever. My family was so satisfied because they preferred a quiet place. The types of food are not very diverse, but the quality was great and the taste was also good. The spa was satisfactory and the pool was great.
Käännä
Majoituspaikan vastaus: Dear Mr/s. Seanhyuck,Thank you for taking time to review our hotel and kinds comment.As knowing you had been to Bali many times, we are thrilled that you and your family had enjoy the stay with us.Our staffs are so pleased to assisted in any circumstances for our guests.We will share your review with the rest of the team and we thrive on providing better services.We also understand your concern of our food selections and want to assure you that we regularly enhance our menu to ensure they align with the guest expectation. We appreciate your feedback, it helped our future development.Thank you again for your comment and we hope to welcome you back.Best Regards,General Manager.
Majoituspaikan vastaus: Dear Mr./Mrs. noriatsu,Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the quiet and relaxing atmosphere, our friendly staff, and the events we offer.We look forward to welcoming you back to HOSHINOYA Bali in the future.Best regards,General Manager.
iamlizakinsky
Majoittunut 11. 2024
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 27.11.2024
We had an unforgettable stay at the Hoshinoya Resort Bali. Nestled deep in the heart of the jungle, the hotel offers an idyllic retreat, perfect for unwinding and reconnecting with nature. The sounds of rivers flowing and the lush jungle surroundings create a serene atmosphere, offering a unique way to escape the stresses of daily life. The resort’s spa is a highlight, and we indulged in a rejuvenating massage followed by a flower bath. It was, without a doubt, the best spa experience I’ve had in Bali. Our villa, located right next to the pool, was a stunning blend of comfort and elegance, designed in a traditional Japanese style that added to the charm of our stay. A standout aspect of Hoshinoya is its exceptional staff. Always friendly, attentive, and willing to go the extra mile, they made our visit even more special. In summary, Hoshinoya Resort Bali is a sanctuary of peace and luxury. I wouldn’t hesitate to return and am already looking forward to exploring another Hoshinoya Resort in the future.
Käännä
6/13
Majoituspaikan vastaus: Dear Ms. Lisa Kuhn, Thank you for sharing your unforgettable experience at HOSHINOYA Bali. We are thrilled that you enjoyed our serene jungle setting, rejuvenating spa, and the unique charm of our traditional Japanese-style villas. It’s also wonderful to hear that our staff made your stay even more memorable. We look forward to welcoming you back for another enchanting stay in the near future. Warm regards, General Manager.
laura d
Majoittunut 11. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 21.11.2024
Hoshinoya Bali offers a serene escape with beautiful Japanese-inspired architecture. It truly felt like I was in a quiet corner of Japan. The food was so good, with every dish crafted with care and attention to detail. The staff were incredibly kind, making my stay even more enjoyable. The rooms were stunning, blending modern luxury with traditional elements. A perfect place to relax.
Käännä
Majoituspaikan vastaus: Dear Ms. Laura d, Thank you for sharing such a thoughtful review. We are delighted that you found our Japanese-inspired architecture and serene atmosphere so captivating. It’s wonderful to know you enjoyed the food, our attentive staff, and the blend of modern luxury with traditional elements in our rooms. Your kind words truly motivate us to continue delivering exceptional experiences. We look forward to welcoming you back for another relaxing stay at HOSHINOYA Bali. Warm regards, General Manager.
kenny_hagen
Majoittunut 11. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 21.11.2024
Hoshinoya Bali is tucked away in a peaceful area of Ubud with a beautiful view overlooking the valley. The staff are very friendly and professional. They will make sure you are well taken care of. The spa service is exceptional as well. I would definitely come back!
Käännä
Majoituspaikan vastaus: Dear Mr. Ken Hagen, Thank you for your kind review. We’re thrilled to hear that you enjoyed our peaceful location, beautiful views, and exceptional service. It’s wonderful to know that our team made your stay memorable. We look forward to welcoming you back to HOSHINOYA Bali in the future! Warm regards, General Manager.
Majoituspaikan vastaus: Dear Mr./Mrs. Motonobu,Thank you very much for sharing your feedback. We appreciate that you found our staff helpful and friendly, and that you enjoyed the cleanliness of the property and the quality of the food.We sincerely apologize for the delays you experienced with luggage collection and drink service, as well as the inconvenience caused by the unpleasant smell carried by the wind while you were at our gazebo. Your comfort is of utmost importance to us, and we are actively reviewing our service procedures and coordinating with the surrounding neighborhood to prevent this odor issue from occurring in the future.Thank you again for your valuable input. We hope to have the opportunity to welcome you back and provide an experience that exceeds your expectations.Warm regards,General Manager.
Gianluca
Majoittunut 8. 2024
Muu
3.0/5
Lähetetty 12.8.2024
La struttura ha moltissimi difetti per un 5 stelle, nonostante sia molto bella e con un personale ottimo e disponibile. Entra luce al mattino presto dalle tende veneziane nella stanza superiore, di contro scarsissima illuminazione la sera (non si vede quasi nulla e non c’è neppure una luce per leggere un libro), sempre dal mattino presto l’housekeeping inizia a suonare i campanelli all’esterno delle ville per rifare le stanze (svegliando tutti), quasi impossibile trovare posto nella SPA in alta stagione (e questo pesa molto perché per trovarne un’altra occorre fare 40 minuti di macchina per andare a Ubud), non c’è palestra, scarsa privacy in quanto nella piscina possono accedere tutti davanti alle ville, colazione solo a’ la carte. Invece di essere rilassante come dovrebbe essere a Ubud, finisce per essere un posto dove non ci si rilassa ne’ si riesce a dormire. Abbiamo segnalato che non siamo riusciti a dormire per la luce e lo scampanellio continuo e in risposta ci hanno offerto due colazioni: ridicolo considerato il disagio e che il nostro soggiorno è stato di sei giorni, spendendo diverse migliaia di euro. Peccato perché potrebbe essere un posto meraviglioso e pieno di pace.
Käännä
Majoituspaikan vastaus: Dear Mr./Mrs. Gianluca,Thank you for your detailed feedback, and for your kind words about our property and staff.We are truly sorry to hear that your stay was affected by issues with our lighting, housekeeping morning checks, and limited spa availability. We understand how disappointing it must have been, especially with breakfast not meeting your expectations. Please know that we’re taking your concerns to heart and are committed to making the necessary improvements.Your comfort and satisfaction are our top priorities, and we’re grateful for your input. We hope to welcome you back soon and provide you with a seamless and enjoyable experience.Best regards, General Manager.
GUILLAUME
Majoittunut 8. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 12.8.2024
Outstanding place. Perfection in a beautiful environment.
As an improvement as the resort is a bit far from Ubid would be to make the dining experience more diverse, like babi guling, or other festive dishes to discover bali and Indonesian delicacies.
Also, having yoga lessons would be great instead of just the nice breathing exercises.
Käännä
Majoituspaikan vastaus: Dear Mr./Mrs. GUILLAUME,Thank you for your positive feedback on HOSHINOYA Bali. We’re pleased you enjoyed our environment.We appreciate your suggestions on enhancing our dining and yoga activities. Expanding our menu and incorporating yoga lessons are ideas we will consider to improve our offerings.Thank you again for your input. We look forward to welcoming you back and exceeding your expectations.Warm regards,General Manager.