Citadines Berawa Beach Bali arvostelua

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback with us.While we’re glad to hear that you found our hotel suitable for a short-term stay and appreciated the friendliness of our staff, we sincerely regret that other aspects of your experience did not meet your expectations. Your comments regarding the surrounding construction and noise, as well as your disappointment with the level of service, have been noted and shared with our management team for further review.We understand how important a peaceful environment and attentive service are, especially for families or those looking for a restful stay. Please accept our apologies for any inconvenience caused. We are continuously working to improve our facilities and guest experience, and your insights are invaluable in that process.We do hope to have the opportunity to welcome you again in the future, with a more enjoyable and seamless experience.Warm regards,DwipayanaGuest Service Manager

Majoituspaikan vastaus: Dear Yin Lei Tsai,Thank you so much for your great review and kind words.We're delighted to hear that you enjoyed your stay with us and truly appreciate your positive ratings across all aspects, especially our service and surroundings. It’s wonderful to know you loved the birthday surprise. Creating special moments for our guests is what we love to do, and we’re so glad it made your celebration memorable.We look forward to welcoming you back again soon for another great stay.Warm regards,DwipayanaGuest Service Manager

Majoituspaikan vastaus: Dear Iouai,Thank you for taking the time to share your feedback and for rating us highly in amenities, cleanliness, and especially our surroundings. We're pleased to know you found our location ideal for a holiday.We’ve also taken note of your service rating and truly appreciate your honesty. Your comments help us identify areas for improvement, and we’ll be working closely with our team to ensure a more seamless and welcoming experience for all our guests moving forward.We hope to have the opportunity to welcome you back and provide you with an even better stay next time.Warm regards,DwipayanaGuest Service Manager

Majoituspaikan vastaus: Dear YuHsiang,Thank you so much for your outstanding review and perfect scores across all categories. We’re thrilled to hear you enjoyed your stay with us and appreciated our facilities, especially the two swimming pools and our convenient location near Finns Beach Club.We’re glad the gym met your needs, and we truly appreciate your feedback as it helps us continue to improve and enhance our guest experience.It was a pleasure to host you and your relatives, and we look forward to welcoming you back again soon.Warm regards,DwipayanaGuest Service Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your review and for rating us so positively across all aspects of your stay. We're pleased to hear that you found our service excellent and appreciated the value for money as well as our convenient location.It's great to know you enjoyed being within walking distance to Finns, and we appreciate your helpful note about transportation to nearby spots like La Brisa, Penny Lane, and Gigi Susu, that’s valuable insight for future guests too.We hope to welcome you back again soon for another enjoyable stay.Warm regards,DwipayanaGuest Service Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your wonderful review and for choosing Citadines Berawa Beach Hotel for your first family trip to Bali.We’re absolutely thrilled to hear that you had such a fantastic stay and that you enjoyed the comfort and cleanliness of our three-bedroom accommodation. It’s especially heartwarming to know that our team, particularly the colleague who checked you in, made a lasting impression. We’ll be sure to pass on your kind words to her.We’re also glad you enjoyed the rooftop pool, cocktails, pizza, and the evening music performance, it’s great to know these touches helped make your stay even more memorable. And it’s true, our location makes it easy to explore the beach, restaurants, and attractions like Atlas, all within walking distance.Thank you again for your kind wishes. We look forward to welcoming you and your family back in the future for another unforgettable stay.Warm regards,DwipayanaGuest Service Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your outstanding rating and for taking the time to share your experience.We’re truly delighted to know that every aspect of your stay, from our amenities and cleanliness to the surroundings and service, met your expectations. Your kind words are a great motivation for our entire team.We look forward to welcoming you back for another exceptional stay soon.Warm regards,DwipayanaGuest Service Manager

Majoituspaikan vastaus: Dear LuxiaohuaLilia,Thank you so much for your wonderful feedback and perfect scores across the board.We're thrilled to hear you enjoyed the rooftop infinity pool and the stunning sunset view, it’s certainly one of our favorite features too. We're also glad our team was able to assist you promptly with the unexpected visitor in your room. Your comfort is our priority, and it’s great to know you felt well taken care of.We’re also pleased to hear you found our location convenient, especially with easy access to transportation options like Grab.It was a pleasure having you with us, and we look forward to welcoming you back for another outstanding stay in the near future.Warm regards,DwipayanaGuest Service Manager

Majoituspaikan vastaus: Dear Sascha Pierre Renye,Thank you for taking the time to share your feedback with us. We truly appreciate your detailed comments, as they help us identify areas for improvement while also recognizing what we’re doing well.We’re pleased to know you found our location convenient, enjoyed the pool layout, and experienced a smooth and friendly check-in. It’s great to hear the WiFi met your expectations as well.At the same time, we sincerely apologize for the shortcomings in room cleanliness and the disruption caused by nearby construction. We understand how important a clean and peaceful environment is for a comfortable stay. Please rest assured that your comments regarding cleanliness have been shared with our housekeeping team for immediate improvement. Regarding the external construction noise, while it is unfortunately beyond our control, we are actively exploring ways to help minimize its impact on our guests’ experience.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you again in the future with a more seamless and restful stay.Warm regards,DwipayanaGuest Service Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your outstanding rating and wonderful feedback.We’re delighted to hear that you found our hotel clean, well maintained, and enjoyed the excellent service from our team. It’s also great to know that our convenient location near the beach added to your positive experience.We truly appreciate your kind words and hope to welcome you back for another exceptional stay soon.Warm regards,DwipayanaGuest Service Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your outstanding review.We’re absolutely thrilled to see such high scores across all areas, cleanliness, service, surroundings, and amenities. It truly means a lot to us to know that you found everything to your satisfaction and felt well taken care of during your stay.Your kind words about our team and the overall value we offer are greatly appreciated. Recommendations like yours are the greatest compliment we can receive.We hope to welcome you back for another wonderful stay soon.Warm regards,DwipayanaGuest Service Manager

Majoituspaikan vastaus: Dear Mikakotraveler,Thank you very much for your wonderful review and perfect ratings across all categories.We’re truly delighted to hear that you had an outstanding stay with us. Your kind words about our smiling and friendly staff mean a lot to the entire team. We're also glad you enjoyed the peaceful and safe surroundings, even while being close to a popular beach club.It was a pleasure to have you as our guest, and we hope to welcome you back again in the near future.Warm regards,DwipayanaGuest Service Manager

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your detailed feedback with us.We’re glad to hear that you found the room spacious and comfortable, and that the large dining table and cool temperature added to your convenience. It’s also wonderful to know our team’s friendliness left a positive impression on you, your kind words truly mean a lot to us.We sincerely apologize for the areas where your expectations were not met. Cleanliness is a top priority for us, and we regret to hear about the condition of the bathroom, cushions, and kitchen equipment. Please rest assured that we have shared your comments with our housekeeping and maintenance teams for immediate follow-up and improvement.We also appreciate your honest input regarding the location. While we aim to provide a peaceful setting, we understand how proximity to key attractions can be important for some guests, and we’re continuously working to improve accessibility and guest convenience.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay.Warm regards,DwipayanaGuest Service Manager