The Griya Villas and Spa

No AC first night, no real solution. Slept on couch after paying $275 for the night. Rat feces on the floor. Second day it was raining and we wanted to watch tv. It took the staff 2 hours to get it working. Found a drink voucher online for two free drinks during happy hour but they wouldn’t honor it. I’m not sure why but I was tired of arguing with them. Finally, on the last day my son had an ear infection, so they called a dr to my room who charged me 1.5 million IDR. It would have been nice to have an idea of what the fee would be. Lastly, we went on a dive that morning and should have returned by noon but unforeseen issues made us late. I asked the dive company to call before 12 to say that they could remove our items from the room (they were all packed and ready) but instead they were very rude when we arrived and asked if we would be extending our stay. The manager was incredibly condescending and inflexible even though he claimed to be flexible. I did everything I could to communicate and was very apologetic even though my stay there was already less than desirable.

Amed is great for divers, but for a family getaway, perhaps not the best option. the location itself offers very poor infrastructure, no walking paths, no good restaurants nearby. However, some good temples and other attractions are nearby. As per the hotel, it should not be rated at 5* for sure. At 5* locations, you'd expect great food (the food at the hotel was very average, bland at times, and after staying for 7 days, you keep eating the same things over and over). You'd expect a 5* location to have fresh mangoes, fresh coconuts, and generally a good selection of exotic fruits (of which the island is abundant), but these could not be provided/sourced (nb: after our comment to reception, they did make an effort and bought some coconuts). the view from the villa was great, the villa itself felt very dated (old), although generally it had everything one requires. In Amed, Griya is probably one of the best hotels around, however East of Bali is not plush with infrastructure, good trendy hotels, like Ubud for example.

My daughter and I stayed for 4 nights in Villa 6, in early April 2025 as part of my 50th birthday celebrations. The overall experience was everything I had been looking for and everything I expected for this very self indulgent vacation which started with a private transfer from the airport. The wow factor as you enter the Villa grounds for the first time is breathtaking. The Living Room and Bedroom had direct ocean views. The Kitchen had views of the Rooftop Bar. And a private swimming pool with an infinity ocean view… Heavenly. The mixture of serviced villa and luxury hotel is a great selling point and one that I really appreciated. This was an oasis of calm in the middle of a very hectic itinerary around Bali and neighbouring islands. Yes - you can hear cockerel calls at dawn and dusk and you might hear gecko calls at night, but you are in a fairly rural area so that is to be expected. It’s Amed’s own aesthetic soundtrack. A villa rate that includes breakfast, and then a modest tray charge for having Breakfast and Restaurant meals brought to your Villa meant you could have a isolated getaway experience at the same time as a catered hotel stay. The food and drink was of the highest standard in terms of both presentation and quality. A full size drinking water dispenser of cold and hot water in the kitchen was very much appreciated. We ate in the Safka restaurant one time, and watched a Balinese dance performance as we ate. We went to the Channa Spa for Emerald Healing Treatments and a manicure / pedicure. It was a lovely chilled atmosphere and the staff were very smiley, polite and attentive. Of course, as with any hotel type stay, there were a few minor issues along the way but all of those were handled and resolved quickly with the greatest customer service. I only had two regrets: that we couldn’t stay longer that I live on the other side of the world and can’t return as quickly as I would like to

Time for a renovation Should be taken off website property needs a renovation it’s barely being maintained lots of ants all over the property whether dining on tables or in room lots of gekos leaving surprises on bed

Great place to stay

Property itself is simply amazing! Eevrything about it! Service is excellent, food was great, good spa service.