Desa Swan Villas & Spa, Keramas

It's a great location near the black sand beach and they're providing a shuttle for you everywhere but our room they turned a villa into a three bedroom shared space so our room was on the same balcony as another couple with little privacy kind of felt like room sharing and all the doors etc are a little old around the rooms

Один из лучших отелей, в которых мне посчастливилось побывать! Великолепно! Не каждая 5* может похвастаться таким отличным сервисом. Персонал очень обходительный, вежливый и заботливый! Чистота на вилле, приятный запах, идеальное белье, уборка - плюсы можно перечислять долго! Есть абсолютно все для проживания, начиная с кухни и заканчивая халатами. Красивая территория в отеле в целом и конкретно на вилле! Заказывали плавучий завтрак - очень романтично и вкусно. В ресторане тоже огромный выбор сытных, вкусных, красиво оформленных блюд! Спасибо огромное! Все, как в сказке!

Nice relaxing environment. Clean rooms, and friendly staff.

완벽한 여행이었습니다. 풀빌라에서 편안하게 휴식을 할 수 있었고 수영장에서도 즐겁게 놀 수 있었습니다. 사파리와도 가까워 체크아웃 후 데려다주었습니다.

We stayed a total of 5 nights in a one bedroom villa. We were assigned a 4 bedroom villa which was a very big compound. As were were only using 1 bedroom, the other 3 rooms were locked up. Everything was very clean and every morning a whole team would come for the housekeeping (groundskeeper, pool cleaner, etc). There was a separate kitchen/dining/living room which had a tv, tall fridge, stove top, hot/cold water dispenser and kitchen utensils. During the day with the fan on it was nice and airy. The pool was quite big and very clean. There was greenery everywhere and it's very quiet so you feel rather peaceful. Air conditioner was only in the bedroom and it was comfortably cold. There's also a mini fridge and tv in the bedroom. Besides local channels (which usually lost signal) there's also Youtube or you can log in to your Prime or Netflix. Wifi signal is fantastic as I think it's a dedicated signal for each villa. Bathroom had a tub and toiletries were provided in heavy stone jars instead of those small bottles that you usually get in hotels. Which was nice but they didn't replenish the conditioner which ran out a day before we checked out. Not a major thing but perhaps something that could be improved. Loved the toiletries fragrance though. One thing we really appreciated is that we could smoke in the open areas of our villa, an ashtray was provided upon request for us to smoke by the pool. Contact with the front desk is through WhatsApp. Any request you have they will attend to promptly. They do provide a shuttle service if you want to go anywhere within the premise. They will even bring you to the 24-hr convenience store which is not that near and will wait for you while you shop for your snacks and drinks. Our villa #15 was not too far from their one and only restaurant which is beach side (fantastic view) so we would just walk there. Breakfast was ok. Room service was good but limited menu. Their restaurant has themed nights on Tuesdays (Bali dance), Thursdays (live acoustic) and Saturdays (not sure what's on). We had dinner there on a Tuesday. Dine in menu had so much more choices. We tried the grilled seafood platter that tasted delicious. Other than the restaurant there's nothing else in the immediate vicinity. I think you can arrange for spas, transport and activities but we didn't try for any of that. It's about an hour's journey from the airport. Check in and check out were a breeze. Throughout our stay the staff there was so wonderful. Everyone was very friendly and helpful. Even before our arrival they were very prompt in answering my email queries. We will definitely do a return visit.

Had a lovely time at the villa albeit it was a short stay. Quite far from shops but nearby ubud. We enjoyed the breakfast with the beautiful view of the sea and waves. The service from the staff members were exceptional!