Mutiara Bali Boutique Resort & Villa

服務不錯但酒店老舊

環境優美，房間舒適寬敞，早餐也好吃。 游泳池非常乾淨，在這裏我學會了游泳🏊🏻♀️，很值得紀念^_^

I stayed in Room 228 for two nights starting on May 30th. 1. I booked a hotel transfer and informed the hotel of my flight details. The flight was delayed by about 25 minutes, and after collecting my luggage, I exited the airport immediately. I walked around two to three times but couldn't find the driver. I even requested two airport announcements but still couldn't the driver. Finally, at 12:45 AM, I had to find another driver, which cost me almost double price to get to the hotel. 2. I arrived at the hotel around 1:30 AM on May 31st and went to sleep around 2-3 AM. In the morning, while I was using the bathroom, staff knocked on the door once or twice (I thought it was from another room ). After using the bathroom, I found the staff knocking and entering my room at 9:48 AM to clean the room. 9:48 AM??? Isn't that too early? After the manager know about the situation, He provided a hr spa and breakfast as compensation. I thanked him. But, at night 3. Since I was going to Ubud on June 1st to learn yoga, I had separated $1,700( I’m pretty sure I count the money before leave the room) for tuition into a small bag and placed it in my luggage . I also had $500 for living expenses in my wallet. When I returned to the room around 9 PM, I found $200 missing from my small bag. I requested to check the surveillance footage, but the hotel said there were no cameras and they couldn't help. The police station is about a 30-minute taxi ride away, and I would need to pay the police for the documents. What can I say after all this? And I travel by my own, I can only consider myself unlucky. God will punish the person who stole the money. The room had no locker or internal lock door, and there were no cameras to provide any bad things happen. I deeply regret choosing this hotel for my stay.

朝食が美味しい、アフタヌーンティーが無料でサービス、プールの清掃行き届ききれいで雰囲気も良かつたで

Overall just average

Service is amazing, all friendly staff. We actually decided just to stay in the hotel for the last night because we can chill by the pool and try their spa too. Recommended if you want to stay in Seminyak. Would like to stay here again in the future!