Villa Kayu Lama

Frühstück ist sehr spartanisch - satt wird man nicht. Das Möbeliar ist sehr alt und total abgenutzt, die Liegen sind alt und total verdreckt, die Stühle abgenutzt und befleckt, Wasser im Pool schmutzig, Das Personal teilweise unfreundlich und lügen - versuchen die Kunden auszunutzen. Wir können dieses Haus nicht empfehlen!

Stayed here for 6 nights arriving on Christmas Day. We did have a slight issues when we first arrived but they did offer something off our bill. Its a good quite location but within easy reach of many of the attractions Ubud offers. We ate here quite alot and the food was always delicious and fresh. Room was spacious and clean

I had a disappointing experience at the villa, primarily due to the incorrect and misleading information provided by the owner. Contrary to what was advertised, there was no terrace or balcony, and amenities such as a microwave, dishwasher, barbecue, dining table, cleaning products, children's high chair, kitchenware, minibar, complimentary daily afternoon tea, hand sanitiser, and a power socket near the bed were all absent. One major issue was that the villa did not resemble the photos displayed on the booking site. The washroom looked disgusting, and I wouldn't have booked this villa without knowing the toilet was exposed. They have shown the wrong images. Additionally, the dining experience was quite poor. The food served was often inedible, and I encountered uncooked dishes during what was supposed to be a romantic candlelight dinner. As for the complimentary shuttle service to Ubud city centre that was promised, it fell short of expectations. Instead of reaching the centre, passengers were dropped off 1.5 kilometres away, and the driver dared to ask for extra money to take them the remaining distance. Before my stay at this villa, I had stayed at another villa booked through MakeMyTrip, which was less expensive and far superior in quality. The prices for food at this villa were exorbitant, yet the portion sizes were disappointingly small. Every order we placed arrived either half-empty or lacking flavour, and the overall experience was exacerbated by the staff's dry and rude demeanour. They completely ignored our feedback, treating us more like a source of income than valued guests. After these experiences, I found the ratings for this villa suspect and misleading. It is disheartening to see such establishments thrive while offering subpar hospitality. Look at the pool condition. It is dirty and hasn't been cleaned in years. It has dead insects on the surface and debris at the bottom. The stagnant water looks uninviting. They are cheating and scamming visitors.

The staff were the best! No was not an option or word they used, they were very polite and accommodated everything we asked.

Avons passé un très bon séjour dans cet hôtel, la chambre était spacieuse avec une literie de très bonne qualité. Le petit déjeuner servi face à la rizière était copieux et varié, il y avait le choix entre plusieurs thèmes. Avons mangé 2 fois au resto de l’hôtel et on s’est régalé. Il y avait également une navette gratuite qui nous emmenait à Ubud . Je recommande cet hôtel au calme !

My husband and I stayed at Villa Kayu Lama for 4 nights on a visit to Bali and were so glad we did. It’s 25 minutes outside of Ubud and once you have experienced Ubud you’ll appreciate this oasis. There is a free shuttle bus 3 times a day into Ubud Centre and twice a day to collect. Be aware that due to the crazy traffic it can be an hour’s journey. Be mindful of that and you can also grab a taxi for a few pounds. We had a double room that had a shared pool with 3 other rooms in the block. This was spotless and the shared pool was clean and worked well. Breakfast can be eaten in the restaurant over looking the rice fields or if you’d prefer your room or for the more adventurous in the pool. We have nothing negative to say about the Villa, location for us was perfect and the staff were absolutely amazing. A massive thank you to the staff for the wonderful happy birthday on our bed for my husband and the cake and sing song. Also thank you for the floating breakfast as a wonderful gesture to celebrate my husband’s birthday and wedding anniversary. If you want the hustle and bustle then this is not the place for you, but if you want peace and tranquility, this is perfection for you.