Ega Zein
23. helmikuuta 2025
I booked a room for my husband and me. We arrived at the hotel late after midnight and had an early morning flight to catch. We were given a twin-bed room and had to move after a very long day. This is not my first stay at this hotel. I called reservations before flying to Bali and included both my name and my husband's in the reservation. I don't know why we were given a twin room as a married couple. Even after moving to a new room, we received twin beds pushed together, which was annoying because the seam was noticeable. The only thing that made us feel better was the restaurant staff at breakfast and Deno, who helped us so much by pushing that trolley far away.
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