Jl. Raya Mambal Banjar Bindu, Mambal, Mekar Bhuwana, Kec. Abiansemal, Kabupaten, Badung Regency, Bali, Province of Bali, 80571, IndonesiaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
3.9/5
Hyvä
49 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti3.8
Mukavuudet3.8
Palvelu4.0
Puhtaus4.1
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(49)
Positiiviset arviot(16)
Arvostelut valokuvien/videon kera(10)
Mahtava yöpyminen!(11)
Ystävällinen omistaja(7)
Loistavat huoneet(5)
Kielteisiä arvosteluja(4)
Saki
Premier-huone
Majoittunut 9. 2024
Pariskunnat
5 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 9.10.2024
ウブドの中心地から遠く、移動には不便ですが、部屋が広くゆっくりできてよかったです。
Käännä
Legic
Deluxe-huvila uima-altaalla
Majoittunut 6. 2024
Pariskunnat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.8.2024
Service was great. Diann was amazing as well. Can get Food delivered to the lobby as well
Käännä
Vieraskäyttäjä
Premier-huone
Majoittunut 1. 2024
Pariskunnat
2 arvostelu
4.5/5
Mahtava
Lähetetty 10.5.2024
The room was very beautiful and a good size. There was a bathtub inside the room, which I enjoyed. The bathroom had a bit of a bad smell and was dark. bathroom should be renovated to complete the beauty of the residence. Unfortunately, breakfast was not diverse, the menu was limited, and the baked were not fresh.
Käännä
Majoituspaikan vastaus: Dear Mr. Salem Abdullah, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for the great review of our hotel.We are delighted that our ambience contributed to your overall satisfaction. Your positive feedback will be shared with our team.We apologize for any shortcomings you experienced during your stay. We take your comments seriously and will address this with our team. We will thoroughly inspect and address these issues to ensure they are promptly resolved.Once again, thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Vieraskäyttäjä
Lagoon Villa uima-altaalla
Majoittunut 11. 2023
Pariskunnat
18 arvostelu
4.7/5
Mahtava
Lähetetty 8.2.2024
Amazing and very spacious villas. The bathtub was enormous which was great to use. The staff are very friendly and helpful. The private pool at the villas was not very clean and as a result we did not spend any time in the pool. Overall the establishment is excellent and we will book again if we return to Bali.
Käännä
Majoituspaikan vastaus: Dear Our Precious Guest, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for the great review of our hotel.We are delighted that our staff contributed to your overall satisfaction. Your positive feedback will be shared with our team.We take your comments seriously and will address this with our team. We will thoroughly inspect and address these issues to ensure they are promptly resolved.Once again, thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Rosie Z
Deluxe-huvila uima-altaalla
Majoittunut 11. 2023
Pariskunnat
17 arvostelu
3.2/5
Lähetetty 7.1.2024
Loved the villa as soon as we walked in, was going to stay for another few nights, but after the first night, we decided to leave. Because of the noise at night, we didn’t sleep the whole night.
Käännä
Majoituspaikan vastaus: Dear Ms. Rosie, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for taking the time to provide your feedback about your recent stay at our hotel.We apologize for any shortcomings you experienced during your stay. We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Shahnaz alavi
Premier-huone
Majoittunut 11. 2023
Pariskunnat
3 arvostelu
2.7/5
Lähetetty 20.12.2023
Hotel Review: A Tale of Contrasts
Stellar Location: The hotel's location was exceptional. Its proximity to GWK, gorgeous beaches, and easy access to local transport was truly remarkable. A definite highlight!
Service: A Mixed Bag:
Room Allocation Issues: Despite confirming a king bed during check-in, we were initially provided a room with two single beds. The distance to the room and the necessity to call reception from a bathroom phone (due to a broken phone in the main room) compounded the inconvenience.
Communication Challenges: The response to our room issue was slow and confusing, with a bellboy unsure of his role, adding to the disarray.
Room Reassignment Confusion: The next room, though identical in design, had the single beds pushed together, which could have been done in the first room. This arrangement awkwardly positioned plugs and switches between the headboards, causing further inconvenience.
Cleanliness and Maintenance: Several aspects here were concerning.
Kettle Misuse: Discovering a kettle previously used for cooking noodles was off-putting.
Neglected French Press: A leftover tea bag in the French press indicated a lack of thorough cleaning.
Room Maintenance: The small shower room, a broken study table LED, and multiple visits from service staff for repairs disrupted our comfort.
Pillow Variance: An abundance of square pillows, with only two being rectangular, seemed peculiar.
Facilities: Impressive Yet Inconsistent:
Culinary Delight: The breakfast, especially the avocado toast with poached eggs, was delightful.
Recreational Spaces: The game room and huge congkak with pebbles were enjoyable, though the plastic chess pieces were a letdown.
Cultural and Leisure Activities: Hosting Kecak performances, a flea market, and beachfront dining added a unique charm.
Overall Ambiance: The hotel exuded an 'old money' experience, enhanced by amenities like bike rentals.
Conclusion: The stay was a rollercoaster of highs and lows. While certain aspects like location and some facilities were outstanding, issues with service, room comfort, and cleanliness led to a mix of annoyance and appreciation. It was an experience of mixed feelings.
Käännä
Meena Karu
Majoittunut 11. 2023
Perhe
17 arvostelu
3.7/5
Lähetetty 13.12.2023
The hotel is really far inside but its right next to peddi Field. Our room view was facing the peddi Field.
We stayed in the newly renovated Preimer room which was excellent with swing bed & bath tub in the balcony.
Only setup in the evening, alot of insects, lizards out side our door specially at nite.
Staff were friendly and helpful.
Breakfast was ok
Käännä
Majoituspaikan vastaus: Dear Ms. Meena Karu, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for taking the time to provide your feedback about your recent stay at our hotel. We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Kelly Shaun
Premier-huone
Majoittunut 10. 2023
Perhe
13 arvostelu
3.5/5
Lähetetty 27.11.2023
Loved the interior of the room, very Balinese style room with a bath tub, the room size is good and very affordable.. hotel location other wise is really out of no where, not close to any restaurants or convenient store. Luckily we can order grab.. but still not much activity available in the hotel except for massage and spa, pool bar is not open, no one actually goes to the pool. It's near to nature so quite a bit of insects.. Staff and friendly and helpful.. There is only 1 restaurant and price wise is not cheap and food is not nice as well.. we were given bread and butter before our meal but even our butter is tasteless,unsalted.. the curry is very watery.. I guess after trying so many nice food around Asia, our taste buds can be quite picky so for the price paid, the food does not satisfy our desire for good food.
Käännä
Majoituspaikan vastaus: Dear Mr. Kelly, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for taking the time to share your feedback about your recent stay.We apologize for any shortcomings you experienced during your stay. We take your comments seriously and will address this with our team. We will thoroughly inspect and address these issues to ensure they are promptly resolved.We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Majoituspaikan vastaus: 尊敬的 Young Boss 先生,烏布富麗華豪華度假村及別墅向您問好。感謝您抽出寶貴時間分享您最近入住的反饋。對於您在入住期間遇到的任何不足,我們深表歉意。我們認真對待您對污漬床單和清潔度的反饋。我們也感謝您對某些區域狀況的觀察。我們將徹底檢查並解決這些問題,以確保及時解決。如果酒店的設施沒有達到您的期望,我們深表歉意。我們會考慮您的反饋,繼續改善我們的設施和服務。祝您在峇裏島度過美好的時光,我們期待很快再次歡迎您。誠摯的,Gusti Murthi總經理
Mario-ferrarello
Lagoon Villa uima-altaalla
Majoittunut 9. 2023
Pariskunnat
13 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.10.2023
Very enjoyable experience. Calm, relax , good service.
Dinner at the private villa is perfect
Käännä
Majoituspaikan vastaus: Dear Mr. Mario, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for the great review of our hotel.We are delighted that our villa contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests.Thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Not bad for the price! Very worth it. Resort is rather clean. However service wasn’t perfect. We had to carry all luggages up and down the stairs and staff saw but did not offer any help.
Käännä
Majoituspaikan vastaus: Dear Mr. Dodododo, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for taking the time to provide your feedback about your recent stay at our hotel. We apologize for any shortcomings you experienced during your stay. We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Mackenzi Nugent
Majoittunut 2. 2023
Yksin matkustavat
2 arvostelu
4.7/5
Mahtava
Lähetetty 31.3.2023
Lovely resort. The bathtub and the swinging couch in the premium room are wonderful. The staff is very nice and accommodating and the food is great!
Käännä
Majoituspaikan vastaus: Dear Mr. Mackenzi, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for the great review of our hotel.We are delighted that our resort contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests.Once again, thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager
Amazing stay at FuramaXclusive! Service was impeccable, variation in food was great, they also offered shuttle buses to Ubud central which is really convenient! Only downside was where our room was located, our wifi was a little bit weak. Overall, splendid stay
Käännä
Majoituspaikan vastaus: Dear Ms. Jessica, Greetings from FuramaXclusive Resort & Villas, Ubud.Thank you for the great review of our hotel.We are delighted that our villa contributed to your overall satisfaction. Your positive feedback will be shared with our team.We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager