Harper Kuta Hotel by Aston

Harper Kuta Hotel by Aston arvostelua

Harper Kuta Hotel by Aston

Jln Legian No.73, Kuta, Badung Regency, Bali, Province of Bali, 80361, IndonesiaNäytä hotellin tiedot
Harper Kuta Hotel by Aston
Harper Kuta Hotel by AstonHarper Kuta Hotel by AstonHarper Kuta Hotel by Aston
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.6/10
Erittäin hyvä
191 arvostelu
Vahvistetut arvostelut
Sijainti8.8
Mukavuudet8.4
Palvelu8.5
Puhtaus8.6
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Lajitteluperuste:
Kaikki arvostelut(191)
Positiiviset arviot(182)
Arvostelut valokuvien/videon kera(35)
Ystävällinen henkilökunta(37)
Herkullinen aamiainen(25)
Kätevä sijainti(21)
Liian meluisa(19)
Hyvää vastinetta rahalle(15)
Lähellä rantaa(13)
Upea uima-allas(8)
Suuret huoneet(4)
Kielteisiä arvosteluja(9)
Vieraskäyttäjä
Superior Premiere -huone
Majoittunut 4. 2025
Muu
17 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 11.5.2025
A bit old but ok for a night
Käännä
Vieraskäyttäjä
Superior-huone
Majoittunut 4. 2025
Yksin matkustavat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 8.5.2025
Comfortable and clean hotel in the middle of Kuta. Very friendly and accommodating staff.
Käännä
Vieraskäyttäjä
Deluxe-huone
Majoittunut 3. 2025
Pariskunnat
4 arvostelu
9.0/10
Mahtava
Lähetetty 21.4.2025
Location is great and a lot of amenities around (7-11, pharmacies, restaurants, shops, etc.) and beach is only 15-20min walks. It also took us around 20 drive from airport. Deluxe room was spacious and clean. They have water dispenser at the hall for you to fill up your water bottle. Check-in/check-out process was quick, and they have decent selection for breakfast. Overall value for money
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Warm greetings from Harper Kuta by ASTON!Thank you very much for your thoughtful and detailed review.We’re delighted to hear that you enjoyed our strategic location, surrounded by convenient amenities like shops, restaurants, and pharmacies, and within walking distance to the beach. It's also great to know that the travel time from the airport worked well for your trip.We’re especially pleased that you found our Deluxe Room to be spacious and clean, and that you appreciated the water dispenser we’ve provided to support our environmentally friendly efforts. It's also wonderful to know that our check-in/check-out process was smooth and that you enjoyed the breakfast selection we offer.Your recognition of the overall value we provide truly means a lot to us. We look forward to welcoming you back for another great stay in Bali!Warmest regards,Rony Y.General Manager
Karina
Perhesviitti
Majoittunut 3. 2025
Perhe
8 arvostelu
4.5/10
Lähetetty 13.4.2025
I recently stayed at this hotel and while the location is convenient and the staff were friendly, I believe there is room for improvement when it comes to cleanliness. The room had potential, but I noticed some areas that hadn’t been thoroughly cleaned — like dust on surfaces and stains on the sheet. The bathroom could have used a more detailed cleaning as well.
Käännä
Majoituspaikan vastaus: Dear Karina,Thank you for taking the time to share your valuable feedback with us. We are pleased to hear that you appreciated our convenient location and the friendliness of our staff.However, we sincerely apologize for the shortcomings you experienced regarding the cleanliness of your room and bathroom. Your comments are very important to us, and we have shared them with our housekeeping team to ensure immediate improvements and closer attention to detail in these areas.We truly value your input, as it helps us enhance the quality of our services. We hope to have the opportunity to welcome you back in the future, where we aim to provide a much better and more comfortable stay.Best regards,Rony Y.General Manager
Anonyymi käyttäjä
Superior-huone
Majoittunut 3. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 9.4.2025
Breakfast was super good
Käännä
Majoituspaikan vastaus: Dear Guest,We sincerely appreciate your kind feedback regarding our breakfast service. It is always gratifying to learn that our efforts to provide quality dining experiences are well-received by our valued guests.Thank you for choosing to stay with us. We look forward to welcoming you back in the near future.Best regards,Rony Y.General Manager
Vieraskäyttäjä
Superior Premiere -huone
Majoittunut 2. 2025
Perhe
3 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 29.3.2025
The hotel location is very good..10mins to beach walk shopping center and surrounded by shops and restaurant…just the hotel is abit running down yet is a nice hotel for a short stay
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience. We're glad you enjoyed our prime location, just a short walk from Beachwalk Shopping Center and surrounded by great shops and restaurants. Your feedback about the hotel's condition is noted, and we continuously strive to maintain and improve our facilities for a better guest experience.We appreciate your stay and hope to welcome you back for another visit soon.Best regards,Rony Y.General Manager
Vieraskäyttäjä
Superior-huone
Majoittunut 2. 2025
Perhe
6 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 26.3.2025
Mixer kran air panasnya kadang panas banget kadang dingin banget. Mandi agak susah karena hanya ada shower pancuran dan air panasnya tidak stabil. Yg lain ok.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback. We’re glad to hear that overall, you had a pleasant stay with us. However, we regret to learn about the inconsistency with the hot water in your shower. Our team will check and ensure that the water temperature remains stable for a more comfortable experience.We truly appreciate your input as it helps us improve our facilities. Should you stay with us again, please do not hesitate to contact our team for any assistance—we are always happy to help.Best regards,Rony Y.General Manager
Vieraskäyttäjä
Superior-huone
Majoittunut 1. 2025
Pariskunnat
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 2.3.2025
房間很乾凈 早餐也很好吃 而且也有陽台
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed the cleanliness of our rooms, the delicious breakfast, and the added comfort of having a balcony. Your satisfaction is our priority, and we’re glad we could make your stay enjoyable.We look forward to welcoming you back to Harper Kuta for another great stay.Best regards,Rony Y.General Manager
Indri Maya Sofia Ticoalu
Perhesviitti
Majoittunut 1. 2025
Matkusta ystävien kanssa
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 24.2.2025
Terima kasih Harper Kuta by Aston .. pelayanannya bagus .. makanannya enak2
Käännä
Majoituspaikan vastaus: Dear Indri Maya Sofia Ticoalu,Thank you for choosing Harper Kuta by Aston and for your kind words. We are delighted to hear that you enjoyed our service and found our food delicious. Providing a great experience for our guests is always our priority.We truly appreciate your support and look forward to welcoming you back for another wonderful stay in the future.Best regards,Rony Y.General Manager
SHANE
Superior Premiere -huone
Majoittunut 12. 2024
Yksin matkustavat
2 arvostelu
4.5/10
Lähetetty 7.2.2025
This is the second time I have stayed here, the first time $1000 aus was taken from my suit case out of my room. Was reported and al security could tell me was cleaner was the only one on camera going into my room and to go back and see them first if I was intending to go to police but as I was leaving early next morning and they didn't seem to want to help I just left. I stayed here again and this time my watch and around $200 aus was missing which I didn't realise until I was on the plane heading home, I called when landed in Australia but again was just a waste of time. No help whatsoever, obvious to say will never stay here again
Käännä
Majoituspaikan vastaus: Dear Shane,We sincerely apologize for the distressing experiences you have encountered during your stays with us. Guest security and trust are of utmost importance to us, and we deeply regret that we were unable to provide a satisfactory resolution to your concerns.Please know that we take such matters very seriously. While we do have strict security protocols in place, we understand your frustration and disappointment. We truly regret that you left with such an impression and that we could not assist you in a way that met your expectations.Additionally, we would like to note that you previously brought an outside guest into our hotel. If you would be willing to provide further details regarding this matter, please feel free to contact us so we can investigate the case further.We appreciate you sharing your feedback, and we will review our procedures to ensure better handling of such incidents in the future.Best regards,Rony Y.General Manager
Vieraskäyttäjä
Perhesviitti
Majoittunut 1. 2025
Perhe
10 arvostelu
10.0/10
Ylivertainen
Lähetetty 6.2.2025
sangat baikkk
Käännä
Keshia
Superior-huone
Majoittunut 11. 2024
Liikematkustajat
10 arvostelu
6.5/10
Lähetetty 19.12.2024
I was initially shocked when I read reviews mentioning cockroaches because i already booked the hotel before i read the review, but during my stay, everything was clean. While the interior is old, it is well-maintained and clean overall. However, the rooms were not very quiet, and the ongoing hotel renovations caused some dust, which was a bit disturbing. The breakfast needs significant improvement in both taste and variety. Overall, the stay was decent, but there’s room for improvement.
Käännä
Majoituspaikan vastaus: Dear Keshia,Thank you for sharing your detailed feedback about your recent stay at Harper Kuta. We truly appreciate your honest observations as they help us to continuously improve.We are delighted to hear that your experience with cleanliness was positive despite initial concerns. Maintaining a clean and welcoming environment is one of our top priorities, and we’re glad it met your expectations.We acknowledge your feedback regarding the soundproofing and the temporary inconvenience caused by ongoing renovations. These improvements are part of our efforts to provide an enhanced experience in the future, and we appreciate your understanding during this time.We also take your comments about the breakfast seriously. Your input on taste and variety will be shared with our culinary team to ensure we address these areas for improvement.Thank you for your candid review and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide a more seamless experience.Warm regards,Roni Y.General Manager
Antonius
Deluxe-huone
Majoittunut 8. 2024
Yksin matkustavat
16 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 12.12.2024
Bagus. Lokasi strategis. Fasilitas lumayan. Sarapan juga lumayan
Käännä
Majoituspaikan vastaus: Dear Antonius,Terima kasih atas ulasan positif yang Anda berikan mengenai pengalaman Anda di Harper Kuta. Kami senang mengetahui bahwa Anda merasa lokasi hotel kami strategis serta fasilitas dan sarapan yang kami sediakan cukup memenuhi harapan Anda.Masukan dari Anda sangat berarti bagi kami untuk terus meningkatkan kualitas pelayanan dan fasilitas di masa mendatang. Kami berharap dapat menyambut Anda kembali dengan pengalaman yang lebih berkesan pada kunjungan berikutnya ke Bali.Hormat kami,Roni Y.General Manager
Jack Sarawak
Superior Premiere -huone
Majoittunut 9. 2024
Varattu muille
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 8.12.2024
The best hotel in Kuta. Easy access to everywhere and best pool access. Nice and Cosy. Been here 3 years in a row. Becoming annual hotel event. Room price has been increasing though
Käännä
Majoituspaikan vastaus: Dear Jack Sarawak,Thank you for your incredible review and for choosing Harper Kuta as your go-to hotel for the past three years. We are truly honored to be a part of your annual tradition, and it brings us great joy to know that your stays here have been consistently enjoyable.We’re delighted that you appreciate our convenient location, comfortable pool access, and cozy ambiance. Your feedback regarding the room price increase is noted, and we assure you that we continuously strive to provide the best value for all our guests.We look forward to welcoming you back again next year and to being part of more special moments during your time in Bali.Warm regards,Roni Y.General Manager
Vieraskäyttäjä
Superior-huone
Majoittunut 11. 2024
Yksin matkustavat
2 arvostelu
5.0/10
Lähetetty 5.12.2024
這家酒店每晚$47比他對面的四星級酒店還貴10美元很近的best Weston is$30。但是我看到的和體驗到的根本就不止這個價格的一半，下面有幾個幅圖。 首先他給我的房間是沒有打掃過的。傢俱都是有缺損的，房間內的裝修和衞生實在是不如一些二星星級酒店。 廁所也是沒有門水全都濺出來。一進門就是大廳裝修。房間外也沒有任何風景是破房子。我也不想説太多了，不是想損害他家的生意，就這種情況，這種軟硬設施要這麼貴的價格真的是沒有天理了，我是一個喜歡公平的人，不想這樣的經歷被更多的人體會到。
Käännä
6/7
Majoituspaikan vastaus: Dear Lillien Lai,Thank you for sharing your detailed feedback regarding your recent stay. We deeply regret to hear that your experience did not meet your expectations, and we sincerely apologize for the issues you encountered.The cleanliness and maintenance concerns you highlighted, including the uncleaned room, damaged furniture, and inadequate facilities, are not reflective of the standards we strive to uphold. Please rest assured that we take your comments seriously and will address these issues with our housekeeping and maintenance teams to ensure improvements are made immediately.We also regret that the room assigned did not meet your expectations regarding its condition and view. We always aim to provide accommodations that align with the value of the price, and we will review our offerings to ensure they meet the expectations of our guests.Your feedback regarding pricing and comparisons with other hotels in the area is valuable to us. While our rates are determined by a combination of factors, including location and amenities, we will evaluate whether improvements are necessary to better reflect the value provided.We apologize for falling short of providing a comfortable and satisfactory stay and appreciate your honest feedback. We hope to have an opportunity to restore your confidence in our hotel should you decide to visit again.Kind regards,Roni Y.General Manager