Harper Kuta Hotel by Aston arvostelua

Majoituspaikan vastaus: Dear Kevin,Thank you so much for your kind words! We're truly delighted to hear that you had a pretty good stay and are planning to stay even longer next time — that's the best compliment we could receive.We look forward to welcoming you back soon for another enjoyable and memorable experience at Harper Kuta Hotel by ASTON 🩷.Warm regards,Rony Y.General Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback with us. We're glad to hear that your stay was comfortable and met your expectations. While you had nothing to complain about, we always strive to go beyond "just okay" and hope that on your next visit, we can create a more memorable and delightful experience for you.Looking forward to welcoming you back to Harper Kuta Hotel by ASTON 🩷.Warm regards,Rony Y.General Manager

Majoituspaikan vastaus: Dear Yvonne,Warmest greetings from Harper Kuta Hotel by ASTON!Thank you for taking the time to share your feedback with us. We appreciate your positive note on our strategic location in the center of Legian and that you found the room in line with its price.We are, however, truly sorry to hear that our cleanliness and the hospitality of our team did not meet your expectations. Please accept our sincere apologies for the disappointment caused. This is certainly not the standard we aim to deliver, and we have shared your comments with the relevant departments for immediate follow-up and improvement.Your input is very valuable in helping us enhance the quality of our service. We hope you will give us another opportunity in the future to provide you with a much better experience.Warm regards,Rony YGeneral Manager

Majoituspaikan vastaus: Dear Meidyta Puspa Maulana,Thank you so much for your wonderful review!We’re thrilled to hear that you enjoyed our prime location near Kuta Beach and experienced excellent service during your stay. Your kind words mean a lot to us, and it’s truly rewarding to know that we were able to make your visit memorable.We definitely look forward to welcoming you back to Harper Kuta Hotel by ASTON in the near future for another great stay!Warm regards,Rony Y.General Manager

Majoituspaikan vastaus: Dear Valued Guest,Warm greetings from Harper Kuta by ASTON!Thank you very much for your thoughtful and detailed review.We’re delighted to hear that you enjoyed our strategic location, surrounded by convenient amenities like shops, restaurants, and pharmacies, and within walking distance to the beach. It's also great to know that the travel time from the airport worked well for your trip.We’re especially pleased that you found our Deluxe Room to be spacious and clean, and that you appreciated the water dispenser we’ve provided to support our environmentally friendly efforts. It's also wonderful to know that our check-in/check-out process was smooth and that you enjoyed the breakfast selection we offer.Your recognition of the overall value we provide truly means a lot to us. We look forward to welcoming you back for another great stay in Bali!Warmest regards,Rony Y.General Manager

Majoituspaikan vastaus: Dear Karina,Thank you for taking the time to share your valuable feedback with us. We are pleased to hear that you appreciated our convenient location and the friendliness of our staff.However, we sincerely apologize for the shortcomings you experienced regarding the cleanliness of your room and bathroom. Your comments are very important to us, and we have shared them with our housekeeping team to ensure immediate improvements and closer attention to detail in these areas.We truly value your input, as it helps us enhance the quality of our services. We hope to have the opportunity to welcome you back in the future, where we aim to provide a much better and more comfortable stay.Best regards,Rony Y.General Manager