Arya Arkananta Resort & Spa

Arya Arkananta Resort & Spa arvostelua

Arya Arkananta Resort & Spa

Gang puskesmas sayan2, Next to Moksa Restaurant, Jl. Banjar Penestanan Kaja No.77, Sayan, Kecamatan Ubud, Kabupaten, Gianyar, Bali, Province of Bali, 80571, IndonesiaNäytä hotellin tiedot
Arya Arkananta Resort & Spa
Arya Arkananta Resort & SpaArya Arkananta Resort & SpaArya Arkananta Resort & Spa
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.4/5
Erittäin hyvä
48 arvostelu
Vahvistetut arvostelut
Sijainti4.3
Mukavuudet4.3
Palvelu4.4
Puhtaus4.4
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(48)
Positiiviset arviot(26)
Arvostelut valokuvien/videon kera(14)
Mahtava yöpyminen!(10)
Ystävällinen henkilökunta(8)
Puhdas ja siisti(7)
Loistavat huoneet(6)
Herkullinen aamiainen(5)
Loistavat mukavuudet(2)
Kielteisiä arvosteluja(2)
Anonyymi käyttäjä
Deluxe Double tai Twin -huone
Majoittunut 6. 2024
Perhe
14 arvostelu
4.8/5
Mahtava
Lähetetty 28.9.2024
特別有鄉村氣息的VILLA,有水療、瑜伽、温泉,還可以教你做印度尼西亞美食,房間門口還有一個很大的沙發,可以坐在門口看酒店滿目蒼翠
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your wonderful review and for sharing your delightful experience at our villa! We’re thrilled to know that you enjoyed the charming countryside ambiance of our property, complemented by the unique amenities we offer. From our spa and yoga sessions to the traditional Indonesian cooking classes, we strive to provide experiences that immerse our guests in the beauty and culture of Bali. The large sofa at your room’s entrance sounds like it became a perfect spot for relaxation, allowing you to soak in the lush greenery and serenity of the surroundings. Creating such peaceful and enriching moments for our guests is at the heart of what we aim to achieve. It brings us great joy to hear that you had such a memorable stay. We would be delighted to welcome you back for another retreat filled with nature, culture, and tranquility. Best regards, Arya Arkananta Resort & SPA Team
Vieraskäyttäjä
Deluxe Double tai Twin -huone
Majoittunut 7. 2024
Yksin matkustavat
6 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 10.9.2024
房間寬敞,衞生還行。出入需要坐接駁車,而且路又窄又爛坑坑窪窪(可能峇里島好多小路都有點破)
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for taking the time to share your thoughts with us. We are glad that you found your room spacious and clean. We always strive to provide a comfortable environment for our guests, and it's wonderful to hear that the room met your expectations.Regarding the access road, we completely understand that it can be a bit challenging due to the narrow and bumpy paths. These conditions are quite typical of many areas in Bali, especially in locations that are surrounded by nature. However, we aim to make the journey as easy as possible for our guests with the shuttle service. We truly appreciate your patience and understanding in this matter.We are committed to continuously improving and enhancing the experience for our guests, and your feedback helps us immensely. We hope that despite the road conditions, you were able to enjoy the peaceful and beautiful surroundings that our resort offers. We would love to welcome you back in the future and ensure that your stay is even more pleasant.Best regards,Arya Arkananta Resort & SPA Team
Vieraskäyttäjä
One Bedroom Honeymoon Villa with Private Pool
Majoittunut 5. 2024
Matkusta ystävien kanssa
5 arvostelu
4.5/5
Mahtava
Lähetetty 3.8.2024
房間非常棒,乾淨且舒適,工作人員也很親切,但是地點不好找,需要先找到停車場後,再搭乘接駁車到飯店入住。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your valuable feedback. We are thrilled to hear that you enjoyed the comfort and cleanliness of your room and that our staff made your experience pleasant. We always strive to provide the best possible service and to create a welcoming environment for all our guests.We understand that finding the hotel can be a bit tricky due to the parking lot and shuttle transfer to the main resort area. We are sorry for any inconvenience this may have caused. As we are situated in a peaceful and natural area, the access paths can sometimes be a bit more complex. We appreciate your patience and hope that once you arrived, you were able to enjoy the serene surroundings and facilities that we offer.Thank you again for your feedback, and we look forward to welcoming you back for another enjoyable stay.Best regards,Arya Arkananta Resort & SPA Team
Alex365
Deluxe Double tai Twin -huone
Majoittunut 6. 2024
Pariskunnat
3 arvostelu
4.7/5
Mahtava
Lähetetty 14.7.2024
Все понравилось!
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a wonderful experience at Arya Arkananta Resort & SPA. It's great to know that you enjoyed your stay, and we hope to welcome you again soon for another relaxing getaway.Best regards,Arya Arkananta Resort & SPA Team
Vieraskäyttäjä
Bungalow Gladag -sviitti
Majoittunut 6. 2024
Yksin matkustavat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.7.2024
Very peaceful beautiful bathroom and spa facilities
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the peaceful ambiance, beautiful bathroom, and spa facilities at Arya Arkananta Resort & SPA. It's wonderful to know that our serene setting and amenities contributed to your memorable stay. We look forward to welcoming you back for another relaxing experience.Best Regards,Arya Arkananta Resort & SPA Team
Vieraskäyttäjä
Bungalow Gladag -sviitti
Majoittunut 5. 2024
Pariskunnat
2 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 17.6.2024
Love it that it is surrounded by rice fields, nature lovers will love this place. However, not easy to find and cars will have to stop at pick up point and wait for a buggy to fetch you to the hotel. Best to prep for check in in day time where there's day light. More suited for couples who needs a quiet retreat. Not so for families as child facilities are limited.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your thoughtful review! We're thrilled that you loved the serene surroundings of rice fields, which truly offer a peaceful retreat for nature lovers. We do understand that the location can be a bit tricky to find, and we're happy to know that the buggy service helped in making your arrival more convenient. Your suggestion to check in during daylight is indeed great advice, and we appreciate you pointing out that our resort is ideal for couples seeking quiet and relaxation.We also acknowledge your comment about child facilities, and we will continue to evaluate how we can improve our services for families in the future. We hope to welcome you back soon for another peaceful escape.Best regards,Arya Arkananta Resort & SPA Team
Anonyymi käyttäjä
Bungalow Gladag -sviitti
Majoittunut 3. 2024
Perhe
1 arvostelu
3.5/5
Lähetetty 18.4.2024
Hotel was a long way out of town. It was okay but very hot very uneven for walking around..
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback. We appreciate you highlighting the location of the hotel, which, while offering a peaceful and serene environment, can be a bit far from town. We understand that the uneven walking paths can be challenging, especially in the heat. Your comments are valuable to us, and we will continue to explore ways to enhance the overall guest experience, ensuring greater comfort and convenience during their stay.We hope to welcome you back soon and thank you again for your review!Best regards,Arya Arkananta Resort & SPA Team
Vieraskäyttäjä
Deluxe Double tai Twin -huone
Majoittunut 2. 2024
Perhe
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 29.3.2024
風景不錯,衞生不錯 服務:好
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to know that you appreciated the scenic beauty of our resort and found our cleanliness up to standard. We pride ourselves on maintaining a peaceful and serene environment for our guests, and your kind words about our service truly motivate us to keep improving.It’s fantastic to hear that you had a pleasant experience with us, and we are grateful for your feedback. We do strive to ensure that every guest’s stay is memorable, and it is always rewarding to hear when we succeed. We hope to welcome you back soon, whether it's to enjoy more of the nature that surrounds us or simply relax in the tranquility of the resort.Best regards,Arya Arkananta Resort & SPA Team
Lu Siyang
Premier-sviitti
Majoittunut 2. 2024
Yksin matkustavat
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.3.2024
我很滿意,服務人員很熱情,早餐也很好吃,環境超美,下次還會來這裏。
Käännä
6/12
Majoituspaikan vastaus: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you had a satisfying stay with us and that our team’s hospitality and the breakfast made such a positive impact on your experience. It’s also fantastic to know that you found the environment so beautiful. We truly strive to create a peaceful and memorable experience for all our guests, and we are so glad to have succeeded with you.We look forward to welcoming you back for another amazing stay in the future!Best regards,Arya Arkananta Resort & SPA Team
AKTO
Bungalow Gladag -sviitti
Majoittunut 1. 2024
Perhe
12 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 21.3.2024
Интересный опыт. С одной стороны очень понравилось: красивая природа, невероятные рисовые поля, среди которых обязательно следует погулять, с видом на которые стоит пойти в местный небольшой тренажёрный зал, даже если не очень хочется тренироваться. Понравился дальний небольшой бассейн (с горячей водой), при этом в основном очень много людей и в наш приезд не хватало всем лежаков и полотенец. Очень впечатлил зал камней, нигде такого не видели. Прикольно несколько раз прокатиться на гольф каре. Но, допустим, жить так неделю, было бы очень неудобно, с мопедом и минимумом вещей таких проблем бы не возникало, но в случае семьи некомфортно. Заселение происходило достаточно долго, из-за того что следовало заполнить кучу бестолковых бумаг, выслушать кучу инструкций, хотя перед заселением также присылаются формы, которые можно заполнить онлайн, но на месте их приходится заполнять повторно, поэтому можно не тратить время на это, при выезде также следует заполнить бумаги уже со своими впечатлениями. Проживание в домике немного в спартанских условиях, в туалете не очень чисто, слышно соседей. Во время нашего пребывания была хорошая погода, рис колосился, если бы поля только засеяли и шел дождь, не думаю что понравилось бы. А так в этом месте ещё чувствуется дух того Убуда, который лично нам понравился 10 лет назад.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your thoughtful review! We are so glad to hear that you enjoyed the beautiful nature surrounding the resort, especially the rice fields and the tranquility they bring. It’s great to know that you appreciated the experience at our small gym with the view and the heated pool, as well as the golf cart rides!We sincerely apologize for the inconvenience caused by the check-in process and the cleanliness of the restroom in your cabin. Your feedback is very important to us, and we are actively working to improve these areas to ensure that our guests feel comfortable and relaxed throughout their stay.We understand that the resort’s location and amenities may not be suitable for everyone, and we appreciate your insights about the challenges for families, especially when staying for an extended period. We will take your suggestions into account as we continue to enhance our guest experience.It’s wonderful to hear that you experienced the essence of Ubud, and we hope that the spirit of this special place continues to bring you fond memories.We would love to welcome you back in the future for another memorable stay!Best regards,Arya Arkananta Resort & SPA Team
Vieraskäyttäjä
Kahden makuuhuoneen yksityinen allashuvila
Majoittunut 1. 2024
Perhe
2 arvostelu
2.5/5
Lähetetty 27.2.2024
其實單從酒店設施環境看,我會想來第二遍,體驗感很不錯。 但是為什麼服務我打了差評,是因為我的弟弟説他在獨自在前台等待我們時,被工作人員集體嘲笑了,原因就是我12歲的弟弟沒有聽懂她們的英語説了什麼。 弟弟非常氣憤,甚至哭泣,導致他那一天的行程心情都受到了極大的影響,全家人開導他許久,他才從糟糕的情緒緩過來。 我認為該酒店服務人員還是需要做好培訓,有本事我們在場的時候你嘲笑呀,特意在一個小孩子身邊沒有大人,就肆意嘲笑他,這是什麼服務行為?服務意識呢?他是小孩但是他不是啞巴,他或許沒聽懂你們那滿是地方口音的英語,但是你們聽不懂中文🙂,我們是不是對比嘲笑?真的很拉跨。 最後,我的建議,如果是親子家庭出遊,且小朋友英文不好的情況下,謹慎入住這家酒店哦
Käännä
6/13
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the hotel’s facilities and environment, and we truly appreciate your positive comments regarding the experience.However, we deeply regret that your stay was impacted by the unfortunate experience your brother had at the front desk. We take all concerns regarding service seriously, and we sincerely apologize for any behavior that made your brother feel uncomfortable. It is our top priority to ensure that all guests, regardless of age or language skills, are treated with respect and kindness. What you’ve described certainly does not reflect the level of service we aim to provide.We will be addressing this situation with our team to ensure that all of our staff undergoes further training to better understand the importance of empathy and communication, especially when interacting with children or guests who may face language barriers.Once again, we apologize for the distress caused to your family, and we truly appreciate your understanding. We will take your feedback to heart and work towards improving our service for all future guests.Best regards,Arya Arkananta Resort & SPA Team
Vieraskäyttäjä
Bungalow Gladag -sviitti
Majoittunut 1. 2024
Perhe
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.2.2024
Tämä on lomahotelli, josta pidän todella.Aamiainen on erittäin runsas ja herkullinen, ja palveluhenkilökunta on erittäin lämmin ja ystävällinen. Huone on puhdas, hygieeninen ja hiljainen, ja kylpyhuone on erittäin ainutlaatuinen. Maisemat ovat erittäin kauniit. Valitettavasti järjestin jääväni tänne matkan kahdeksi viimeiseksi yöksi. En jäänyt tarpeeksi. Valitsen tämän paikan seuraavan kerran kun tulen Balille.
Alkuperäinen tekstiGooglen kääntämä
6/10
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your wonderful experience with us. We are thrilled to hear that you enjoyed your stay at the resort, especially the delicious breakfast, the friendly and warm service from our staff, and the cleanliness and quiet ambiance of the room. We are glad the unique design of the bathroom and the beautiful surroundings added to your experience. It is unfortunate that your stay was so short, but we look forward to welcoming you again in the future for a longer visit.We truly appreciate your kind words and look forward to hosting you again on your next trip to Bali.Best regards,Arya Arkananta Resort & SPA Team
Vieraskäyttäjä
Bungalow Gladag -sviitti
Majoittunut 12. 2023
Pariskunnat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.2.2024
Resort is beautiful, we were in villa with private pool. We were provided with breakfast in our villa every morning and later also high tea. Villa provide great privacy and pool was clean. Peaceful location, not far from center of Ubud.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay in our villa with a private pool. It’s wonderful to know that the villa's privacy, clean pool, and serene location contributed to a peaceful experience. We’re glad you appreciated the breakfast and high tea service provided in the villa each morning as well. Our team works hard to ensure comfort and relaxation, and it’s rewarding to hear that we succeeded in this.We look forward to welcoming you back to the resort for another memorable stay.Best regards,Arya Arkananta Resort & SPA Team
Vieraskäyttäjä
Kahden makuuhuoneen yksityinen allashuvila
Majoittunut 12. 2023
Perhe
1 arvostelu
3.7/5
Lähetetty 3.1.2024
WC tärisee... kylpyhuone on oudoin, jossa olen koskaan yöpynyt... Katso vain kuvia itsellesi... Sanon teille, palvelu on erittäin hyvää, ravintola on herkullinen, ja siellä ei ole kivennäisvettä huoneessa... Tarkemmin sanottuna hotelli ei tarjoa... ravintola ei... Yleinen ympäristö on kunnossa. En suosittele sitä maaseudulta tuleville. Kaupunkilaiset, jotka pitävät kokea maaseutua voi kokeilla sitä...
Alkuperäinen tekstiGooglen kääntämä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback with us. We are grateful for your kind words about our service and restaurant offerings. We are pleased to hear that you enjoyed these aspects of your stay.We do apologize for the issues you experienced with the toilet and the bathroom. Your comments are incredibly helpful, and we will certainly address these points with our team to improve the overall experience for our future guests. Regarding the water situation, we appreciate your feedback, and we will look into how we can provide better water arrangements in the future.We understand that the location and setting may not be for everyone, but we hope those looking for a rural retreat experience will continue to enjoy the peaceful surroundings.Thank you once again for your insights. We hope to have the opportunity to welcome you back.Best regards,Arya Arkananta Resort & SPA Team
Sergio
Bungalow Gladag -sviitti
Majoittunut 11. 2023
Pariskunnat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 30.12.2023
Excellent !!!!!!!!!!!
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful feedback! We are absolutely thrilled to hear that you had an excellent experience at our resort. Your satisfaction is our top priority, and we’re grateful for your kind words.We look forward to welcoming you back soon for another exceptional stay.Best regards,Arya Arkananta Resort & SPA Team