zeeto
5. heinäkuuta 2025
Had 2 nights stay with 3 other family (friends) during school holiday period.
Swift check in at around 2pm, room was ready in a jiffy. Was told that I had been upgraded to premier room (bigger room, free minibar restock daily, and access to Sands restaurant for breakfast, which offers more complete menu).
Room was on ground floor, quite spacious, amenity kits were of better quality and the room was thoughtfully designed. Beds and pillows were great.
Breakfast was great at Sands restaurant. Besides Balinese cuisine, Indian, Japanese and Mediterranean sections were available too. Fresh cut fruits and juices were great too. Egg Benedict from the egg station was good
Pool was quite fun, where 1 of the pool had water basketball ring and water volleyball net available for guests.
Beach access was good too, one of the few Kuta hotels that offer sands on the beach (plus 2 swings). Perhaps they developed the public beach in front of the hotel.
Some kinks I encountered during my stay:
- Smart TV was somehow malfunctioning and we're not able to access the OTT services (Netflix YouTube etc). Turned out that the TV had no internet access. TV was replaced after 1 call to guest services and visit by technician.
- I came at 4am in the morning, after checking out earlier from Ubud villa because my daughter fell sick and we decided to bring her to Siloam hospital in Sunset Road instead of trying to seek for medical services in Ubud.
After the hospital visit at 3am, we were hoping that we can get a good night sleep in Anvaya with early 8check in (and I understand there would be cost for early check-in too) so we can catch up with some sleep.
Upon visit to the receptionist at 4am, was told that the earliest check in they can offer is "best effort before 10am". This means between 4am to 10am we had to wait in the windy lobby.
I explained my situation to the receptionist (hospital emergency visit at 3am for my sick daughter), and asked him specifically if there is any other place in such a big 5 star property where I, my wife and daughter could rest after having no sleep from the previous day.
Several times asked his supervisor, but they couldn't offer any meaningful solution for my situation. So I left the hotel to find another hotel who has a room ready
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