Maison Aurelia Sanur, Bali - by Préférence

Maison Aurelia Sanur, Bali - by Préférence arvostelua

Maison Aurelia Sanur, Bali - by Préférence

Jl. Danau Tamblingan, Sanur, Denpasar Selatan, Denpasar, Bali, Province of Bali, 80228, IndonesiaNäytä hotellin tiedot
Maison Aurelia Sanur, Bali - by Préférence
Maison Aurelia Sanur, Bali - by PréférenceMaison Aurelia Sanur, Bali - by PréférenceMaison Aurelia Sanur, Bali - by Préférence
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

9.4/10
Mahtava
118 arvostelu
Vahvistetut arvostelut
Sijainti9.6
Mukavuudet9.0
Palvelu9.5
Puhtaus9.4
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(118)
Positiiviset arviot(37)
Arvostelut valokuvien/videon kera(14)
Mahtava yöpyminen!(16)
Todella hyvä palvelu(12)
Todella hyvä sijainti(10)
Loistavat huoneet(9)
Suuret huoneet(7)
Loistavat mukavuudet(4)
Kielteisiä arvosteluja(1)
Anonyymi käyttäjä
Magnolia-sviitti
Majoittunut 4. 2025
Matkustus ystävien kanssa
2 arvostelu
10/10
Ylivertainen
Lähetetty 13.6.2025
很不錯,位置方便
Käännä
Majoituspaikan vastaus: Dear Guest,Om Swastiastu. Warmest greetings from Maison Aurelia Sanur.Thank you very much for taking the time to share your feedback with us. We’re truly delighted to know that you found our location convenient during your stay in Magnolia Suite. Being in the heart of Sanur, we hope it made it easier for you to explore the beautiful surroundings and enjoy everything this charming area has to offer.Your kind words mean a lot to us, and we look forward to the opportunity of welcoming you back for another wonderful stay.Warm regards,Pauline MottoulleGeneral Manager
Sentot
Sviitti
Majoittunut 5. 2025
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 8.6.2025
Amazing property in an amazing location. Walking distance to the beach and many restaurants. The room is spacious and great service from the team.
Käännä
Majoituspaikan vastaus: Dear Sentot,Om Swastiastu. Warmest greetings from Maison Aurelia Sanur,Thank you so much for taking the time to share your lovely review.We’re absolutely thrilled to hear that you enjoyed our charming location and the spacious comfort of your room. Being just a short stroll away from the beach and Sanur’s many delightful eateries is something we love to offer our guests and it’s wonderful to know you made the most of it.I’ll be sure to pass along your kind words to the team, your appreciation of their service truly means a lot to us.We hope Maison Aurelia Sanur felt like a serene home away from home, and we can’t wait to welcome you back for another relaxing stay.Warmest regards,Pauline MottoulleGeneral Manager
Vieraskäyttäjä
Sviitti
Majoittunut 3. 2025
Perhe
2 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 9.5.2025
가족여행으로 적합한 숙소였어요. 룸 크기도 크고 직원들도 친절했어요
Käännä
Majoituspaikan vastaus: Dear Mr./Mrs./ Suyoun, Haneol,Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. We would like to thank you for your kind and detailed review.We are pleased to learn that you’ve enjoyed your stay in Sanur from the comfort of our Camelia suite. We are so thrilled to learn that Maison Aurelia provided it to you and your family. Our central location in Sanur is rather convenient to explore the town or even the other regions in Bali.Once again, thank you so much for your kind words. That kind of feedback is exactly what we try to reach.We look forward to welcoming you back soon to Maison Aurelia. With my warm regards,Pauline MottoulleGeneral Manager
선애와함께춤을
Sviitti
Majoittunut 3. 2025
Pariskunta
5 arvostelu
10/10
Ylivertainen
Lähetetty 22.4.2025
해변과 아이콘 발리, 여러 맛집들과 가까운 위치에 있고 바로 옆에 대형 마트가 있어 쇼핑하기도 좋았습니다.
Käännä
Majoituspaikan vastaus: Dear 선애와함께춤을,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. We thank you very much for taking the time to post a review further to your recent stay with us.We are delighted to hear that you appreciated our convenient location near the beach, iconic attractions, and a variety of excellent dining options. We're also pleased that the nearby mart enhanced your shopping experience.Your satisfaction is our greatest gift so once again, thank you very much for your motivating feedback. We are already looking forward to welcoming you back to Maison Aurelia soon. Kind regards, Pauline MottoulleGeneral Manager
Vieraskäyttäjä
Sviitti
Majoittunut 2. 2025
Matkustus ystävien kanssa
1 arvostelu
2.0/10
Lähetetty 24.3.2025
入住這家酒店後,最讓我無法接受的就是他們提供的飲用水質量。房間裏配備的瓶裝水,裏面居然有大量肉眼可見的漂浮物,看起來像是雜質或者沉澱物,讓人完全不敢飲用。這種水質真的讓人懷疑酒店的衞生標準!作為一家對外營業的酒店,連最基本的乾淨飲用水都無法保證,實在是不應該。 發現問題後,我立刻向前台反映,但工作人員的態度非常敷衍,沒有提供合理的解釋衹是隨意應付了事。這種對待客人的態度讓我非常失望。飲用水的安全直接關係到客人的健康,而酒店居然如此漠視,這讓我對整個酒店的管理和衞生狀況都產生了懷疑。 不僅是飲用水的問題,房間的清潔度也不盡如人意,感覺床單和毛巾沒有被徹底清洗過,甚至有輕微的異味。這次入住體驗完全不符合預期,花了錢卻買到糟糕的服務。 如果你對衞生和服務質量有要求,建議慎重考慮是否要入住這家酒店。我希望酒店能真正重視這些問題,而不是等到客人投訴才勉強應對!
Käännä
Majoituspaikan vastaus: Dear Mr. Hao, Om swastiastu from Maison Aurelia Sanur.Thank you for sharing your feedback with the travel community following your recent stay with us. We're truly sorry to learn your stay didn't meet your expectations. We would like to sincerely apologize for the cleanliness and drinking water matters you've mentioned as this is not the standards you can expect in Maison Aurelia. Giving our guests the impression their concern is not promptly addressed in a professional manner is naturally the last thing we wish for. We sincerely apologize for the way our team's reaction may have made you feel. We have already shared your remarks with the relevant teams and we can assure you that we have taken your feedback with great attention. We will investigate further to ensure that all our team members deliver the level of hospitality our guests expect. We value your input and are committed to making the necessary improvements.Once again, we apologize for the inconvenience caused and even though we can't go back on your last impression, we sincerely hope you’ll consider staying with us for a new experience in Sanur. With my kind regards,Pauline MottoulleGeneral Manager
Vieraskäyttäjä
Magnolia-sviitti
Majoittunut 2. 2025
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 14.3.2025
Such a beautiful hotel and wonderful, kind staff. Everyone is so kind and caring. The restaurant is amazing with a great choice of food. We had stayed here at the beginning of my Bali trip and decided to change our plans and revisit this wonderful hotel for our last three nights.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Om swastiastu from Maison Aurelia Sanur.What an honour to get such wonderful review. Thank you so much, we are delighted to hear that you found our hotel beautiful and our staff exceptionally kind and caring. It is heartening to know that our restaurant's diverse menu enhanced your experience, and that you chose to return to us for your final nights in Bali.Your kind words inspire us to continue delivering memorable and heartfelt service. We look forward to welcoming you back on your next visit. Meanwhile, stay well and take care.Warm regards,Pauline MottoulleGeneral Manager
Vieraskäyttäjä
Magnolia-sviitti
Majoittunut 12. 2024
Perhe
4 arvostelu
10/10
Ylivertainen
Lähetetty 27.1.2025
시설이 깨끗하고 직원들이 친절합니다. 아침 조식은 1층 식당에서 제공되고, 음식이 맛있습니다. 수영장이 작기는 하지만 사람이 많지않아 좋습니다.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Om swastyastu from Maison Aurelia Sanur.Thank you for your kind words. We are pleased to hear that you enjoyed our facilities, appreciate the cleanliness and the friendliness of our team. Glad to know you enjoyed Cork's breakfast offerings. It’s wonderful that you had a relaxing time at our pool as well.We look forward to welcoming you back on your next visit to Sanur.Warm regards,Pauline MottoulleGeneral Manager
Ying Zee
Magnolia-sviitti
Majoittunut 11. 2024
Liikematkustaja
8 arvostelu
10/10
Ylivertainen
Lähetetty 16.1.2025
easy to get food and feel the vibrant of Sanur
Käännä
Majoituspaikan vastaus: Dear Valued Guest,On swastyastu from Maison Aurelia Sanur.Thank you for choosing to stay with us. We’re so pleased to hear that you had a perfect stay with us.We look forward to welcoming you back for a longer stay in the future and providing you with another exceptional experience.Warm regards,Pauline MottoulleGeneral Manager
Doujamei
Sviitti
Majoittunut 11. 2024
Yksin matkustava
24 arvostelu
10/10
Ylivertainen
Lähetetty 4.1.2025
I enjoyed my stay and I was surprised by how calm it was inside the hotel. The decoration is done with a tasteful touch. The staff make you all feel welcome. Check in and out was great. I was able to stay and do some work after checking out. The restaurant food and drinks were very good. Portions were a bit small for me but it seems to be the case outside too. The hotel guests enjoyed great discounts at the restaurant, the happy hours is also available as room service. Every night a weather card was distributed for the following day. And you could top up your water bottle or hing else if needed. This boutique hotel is definitely keeper. I had a nice end of my stay in Bali thanks to Maison Aurelia. Thank you 🙏
Käännä
6/7
Majoituspaikan vastaus: Dear Doujamei,Om swastyastu from Maison Aurelia Sanur. Thank you for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that you enjoyed the calm atmosphere and warm hospitality from our team. It’s wonderful to know that your check-in and check-out went smoothly.We’re also pleased that you enjoyed our restaurant’s food and drinks. We appreciate your feedback regarding portion sizes and will keep it in mind as we continually strive to enhance our dining experience. Additionally, we’re glad you liked our daily weather cards and water bottle top-up service, and that these small touches contributed to a pleasant stay.Thank you again for your kind words and for choosing Maison Aurelia to conclude your Bali trip. We look forward to welcoming you back for another memorable stay.Warm regards,Pauline Mottoulle General Manager
MINSEOK
Sviitti
Majoittunut 11. 2024
Matkustus ystävien kanssa
1 arvostelu
10/10
Ylivertainen
Lähetetty 12.12.2024
조용하고 편하게 있다갑니다
Käännä
Majoituspaikan vastaus: Dear Minseok,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. We thank you very much for taking the time to post a review further to your recent stay with us. Your satisfaction is our greatest gift so once again, thank you very much for your feedback. We are already looking forward to welcoming you back to Maison Aurelia soon. Kind regards, Pauline MottoulleGeneral Manager
Minsang
Magnolia-sviitti
Majoittunut 9. 2024
Perhe
2 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 16.10.2024
시설이 좀 오래되었지만 다른부분은 모두 만족합니다.
Käännä
Majoituspaikan vastaus: Dear Minsang,Om swastiastu from Maison Aurelia Sanur. Thank you for your review and for sharing your experience with us. We appreciate your feedback regarding our facilities and are pleased to hear that you were satisfied with the rest of your stay. Our French colonial-style ambiance is maintained daily to preserve its charm, and your comments will help us continue to improve.We hope to welcome you back soon for another enjoyable visit.Warm regards,Pauline MottoulleGeneral Manager
Johnny1974
Sviitti
Majoittunut 8. 2024
Pariskunta
38 arvostelu
10/10
Ylivertainen
Lähetetty 2.10.2024
The best thing about this hotel is the bed: so comfy and soft! The rest is also good: tastefully decorated premises, all equipment in proper order, nice staff, good location.
Käännä
Majoituspaikan vastaus: Dear Johnny,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you enjoyed the comfort of our beds and found our décor, amenities, and service to your satisfaction. It’s always our pleasure to provide a restful and welcoming environment for our guests, and your thoughtful feedback inspires us to keep creating such memorable stays.We can’t wait to welcome you back for another delightful stay.Kind regards, Pauline MottoulleGeneral Manager
INARA
Sviitti
Majoittunut 8. 2024
Pariskunta
117 arvostelu
10/10
Ylivertainen
Lähetetty 1.10.2024
Отель очень очень впечатлил, номер обалденный. Правда вид из номера на навес над рестораном, не видно ничего внизу) но это не критично было
Käännä
Majoituspaikan vastaus: Dear Inara,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you ever so much for your lovely review. We are absolutely delighted to hear that you were impressed with our hotel and enjoyed your room. Your kind words mean a great deal to us.We do apologise if the view from your room was not as expected, but we’re glad to hear it did not detract from your overall experience. Should you return in the future, please don’t hesitate to let us know your preferences, and we’ll do our best to accommodate them.We look forward to welcoming you back soon.Warm regards,Pauline MottoulleGeneral Manager
JUNGMIN
Sviitti
Majoittunut 8. 2024
Perhe
3 arvostelu
7.5/10
Lähetetty 30.9.2024
개미도 많았는데... 청소를 제때 안해줘서 불편했어요.. 다른건 다 괜찮았는데 체크인 당시 멤버쉽 하면 좋은 혜택에대해 가이드 받지못했습니다.
Käännä
Majoituspaikan vastaus: Dear Lee Jungmin,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you very much for your review. We are glad to hear that you enjoyed most aspects of your stay, though we sincerely apologise for any discomfort caused by the housekeeping issues.Regarding the membership benefits, we regret any confusion. As your reservation was made through a third-party platform, the membership perks are not applicable. We understand how this may have caused disappointment, and we encourage you to book directly with us next time to enjoy these additional benefits.Thank you once again for your valuable comments, and we look forward to welcoming you back for an improved experience.Warm regards,Pauline MottoulleGeneral Manager
Anonyymi käyttäjä
Sviitti
Majoittunut 7. 2024
Pariskunta
17 arvostelu
9.0/10
Mahtava
Lähetetty 7.9.2024
舒適的酒店,服務態度很好,房間很寬敞乾淨,唯獨靠近隔鄰酒吧晚上會有點吵。酒店也沒有什麼設施,泳池也不見有人使用。早餐好吃。
Käännä
Majoituspaikan vastaus: Dear Guest,Om Swastiastu, warmest greetings from Maison Aurelia Sanur.Thank you very much for taking the time to share your feedback following your recent stay with us. We’re delighted to hear that you enjoyed the cleanliness and spaciousness of your room, the quality of our breakfast, and the friendly service provided by our staff.Our central location does offer easy access to nearby attractions, and we understand that some areas can be lively in the evening. We hope it added to the vibrant experience of staying in Sanur. We also appreciate your feedback about the facilities and look forward to seeing them enjoyed by more guests on future visits.Your satisfaction is our greatest reward, and we look forward to welcoming you back to Maison Aurelia soon.Kind regards,Pauline MottoulleGeneral Manager