The Alena Resort a Pramana Experience arvostelua

The location was tricky to find and some distance from Ubud town hence the shuttle service, which is necessary if you don’t have own transport. The upside is it’s peaceful. No external views of rice fields but tree views are nice as are the internal spaces. Bed very comfortable, food excellent and staff lovely. The complimentary massage hard to use - I booked a 1 hr massage & asked to add the 15 mins comp massage to that but it didn’t happen. My partner was not able to use his as no time slot available. There was a timing issue for our dinner delivery. Mine did take longer to cook but we had specifically asked for our dishes to come at same time so we would eat together as we’d had this precise issue elsewhere. They didn’t. My partner was being polite to wait for mine which meant his dinner was cold by the time mine arrived. May sound like a trivial issue but isn’t the point that a couple dining together literally means that?! Overall a pleasant stay.