Banjar Berawa, Jl. Pemelisan Agung, Tibubeneng, Kuta Utara, Badung Regency, Bali, Province of Bali, 80361, IndonesiaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.4/5
Erittäin hyvä
69 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.6
Mukavuudet4.2
Palvelu4.3
Puhtaus4.4
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(69)
Positiiviset arviot(25)
Arvostelut valokuvien/videon kera(8)
Mahtava yöpyminen!(10)
Todella hyvä sijainti(6)
Ystävällinen henkilökunta(5)
Kielteisiä arvosteluja(2)
Vieraskäyttäjä
Berawa-sviitti, merenranta
Majoittunut 2. 2025
Perhe
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.3.2025
Best location in Berawa, especially the rooms with the Ocean view. Amazing sunset to admire from the beach. Great breakfast with buffet and a la carte, including a vegan menu. There's a slightly construction now, which can sometimes be noisy, but probably will finish soon.
Käännä
Vieraskäyttäjä
Sviitti - Pääsy uima-altaalle(swarga)
Majoittunut 2. 2025
Pariskunnat
2 arvostelu
4.5/5
Mahtava
Lähetetty 4.3.2025
Everything was lovely however they really need a bar fridge in the room. They have a ‘cool’ box that isn’t even close to cold. Love the hotel, the rooms and location. Thanks
Käännä
Majoituspaikan vastaus: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your review and for sharing your feedback! We’re thrilled to know you loved the hotel, rooms, and location. We appreciate your comments regarding the bar fridge and will consider this as we strive to enhance our guests' experience. We hope to have the pleasure of welcoming you back soon at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience.Warm regards,Zainal ArifinFront Office Manager
YAZANHELAL
Berawa-sviitti, merenranta
Majoittunut 1. 2025
Pariskunnat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.2.2025
Very good
Käännä
Majoituspaikan vastaus: Dear Mr. YazanWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for your kind review! We’re glad to hear you had a very good experience. The entire team has been working intensively to ensure we always deliver an unparalleled listen to every customer's voice and act to provide a remarkable experience to our customers. We are very excited that we have a beautiful experience for you. Thanks for your trust. We are thankful for amazing customers like you. We hope to see you again as our repeat guest at Swarga Suites Bali Berawa. Warm RegardsA.Zainal ArifinFront Office Manager
chatsayam
Sviitti - Merinäköala(swarga)
Majoittunut 12. 2024
Pariskunnat
4 arvostelu
4.5/5
Mahtava
Lähetetty 5.2.2025
The room itself was very nice. We booked an ocean-view room, but we got a room by the pool instead, which is apparently an upgrade. We also tried the spa, which was really nice but extremely hard to find because the signs are quite difficult to follow.
Two things I think could be better.
1. staff training for the restaurant - They provide a discount voucher where if you spend 400k IDR, you will receive a 50k discount. I asked the waitress to please check how much our bill was so we could reach the minimum spending to use the discount, and the staff acknowledged the request but continued to stand by the counter to talk to each other. I asked again, with another staff, and the same thing happened. In the end, nobody gave me an answer, so I just ordered more to make sure we reached the minimum. Mind you, we were the only table at the restaurant at that time, so they were not busy with anything.
2. We ordered some food to eat at the table outside our room (our balcony), which is by the poolside. Once we were done, I asked a staff to take it away so it wouldn't attract flies, and frankly, it didn't look good for other guests walking past our room as well because our room was right at the entrance. They came and only cleaned the tea set, and left without completely clearing the table and the 2 bags of rubbish on the floor which I already wrapped up to make sure it's easy.
Käännä
Majoituspaikan vastaus: Dear Mr. ChatsayamWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for sharing your feedback. We're glad to hear you enjoyed the room and appreciated the upgrade, as well as the spa experience. However, we sincerely apologize for the inconveniences you faced during your stay.Regarding the restaurant experience, we deeply regret the lack of attentiveness from our staff. This is not the level of service we aim to provide, and we will address this with our team to ensure better training and improved guest communication moving forward.As for the cleaning service near your room, we understand your concern and are sorry that the table was not properly cleared. Your comments will be shared with our team to ensure such oversights do not happen again.We appreciate your valuable feedback and hope to provide you with a better experience on your next visit. Thank you for bringing these matters to our attention.We look forward to welcoming you again for a better experience on your next visit to Swarga Suites Bali Berawa for another memorable experience with us soon.Warm RegardsA.Zainal ArifinFront Office Manager
Vieraskäyttäjä
Sviitti - Merinäköala(swarga)
Majoittunut 12. 2024
Perhe
16 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.1.2025
좋아요 가족단위로 가기!!^^
Käännä
Majoituspaikan vastaus: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your enthusiasm! We’re thrilled to hear you’re planning a family visit. We look forward to welcoming you and your loved ones for a memorable stay!Warm RegardsA.Zainal ArifinFront Office Manager
Chandresh
Deluxe-merinäköala parvekkeella
Majoittunut 11. 2024
Perhe
4 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 24.12.2024
The hotel’s best part was the location. It was close to Atlas and Finns beach clubs.
Room size was big and bed was good size.
Breakfast buffet was not great. We saw many mosquitoes and flies on the fruits and salad section and none was the staff was paying attention to it.
Käännä
Majoituspaikan vastaus: Dear ChandreshWarmest Greetings from The Serenity of Canggu Tropical Paradise! Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the convenience of our location and found the room spacious and the bed comfortable. However, we sincerely apologize for the shortcomings you experienced during your stay, particularly with the breakfast buffet.Your comments regarding the presence of mosquitoes and flies in the fruit and salad section have been noted with great concern. Please rest assured that we will address this issue immediately to ensure improved hygiene standards and better attention from our staff.We truly value your feedback as it helps us improve. Should you give us another opportunity to host you, we will strive to make your experience exceptional in every way.Warm RegardAhmad Zainal ArifinFront Office Manager
Syl@
Sviitti - Pääsy uima-altaalle(swarga)
Majoittunut 11. 2024
Perhe
2 arvostelu
4.5/5
Mahtava
Lähetetty 9.12.2024
Great stay at Swaga and good location.
Käännä
Majoituspaikan vastaus: Dear Syl@,Warmest Greetings from The Serenity of Canggu Tropical Paradise.It was wonderful having the opportunity to accommodate you on your recent stay at Swarga Suites Bali Berawa. We are thrilled to hear that the overall experience was wonderful. We were delighted that you loved our beautiful hotel and great location. Your invaluable comments are important to us as they allow us to maintain the high standards of quality, service, and comfort for which Swarga Suites Bali Berawa is renowned. We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, I would like to thank you for staying with us. We hope to welcome you back with another Swarga story.Warm Regards,Ahmad Zainal ArifinFront Office Manager
Vieraskäyttäjä
Berawa Royal -sviitti merenranta
Majoittunut 9. 2024
Yksin matkustavat
6 arvostelu
3.7/5
Lähetetty 2.11.2024
Немного устарел, но в целом неплох. Вида на океан нет по факту
Käännä
Majoituspaikan vastaus: Dear Valuable Guest,Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for taking the time to write a review on Trip.com. We appreciate all your comments and thankful for your constructive feedback. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Best Regards,Gede Bimbi SanjayaGeneral Manager
Baolajie
Sviitti - Merinäköala(swarga)
Majoittunut 6. 2024
Perhe
16 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.8.2024
酒店很好,
服務:很客氣
Käännä
Majoituspaikan vastaus: Dear Valuable Guest,Warmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for your review and We do appreciate your effort to express your satisfaction in staying with us. We will share your beautiful review and highlight it with the entire team. We are sure it will further motivate every one of us in our daily efforts to create memorable experiences for all our guests.We hope to see you again at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience.Best Regards,Gede Bimbi SanjayaGeneral Manager
Vieraskäyttäjä
Duplex-perhe-sviitti
Majoittunut 6. 2024
Perhe
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 17.7.2024
A wonderful stay, excellent location, great staff..
Easily access to beach and pool is huge! Breakfast has a wide variety and changes every morning. Got given a small afternoon snack voucher during our stay, valid between 4-6pm and also a couple of beer vouchers daily!
Can hear loud music from the beach clubs late at night but was diluted and non existent when we watched tv and/or because our own kids are naturally loud lol! Fireworks common too, loved it!
We stayed in the family room, plenty of space and generous free minibar items. We are 2 adults and 3 children, was perfect for us. Highly recommended to stay here in Canggu! Thanks Swarga Suites, we’ll see you again in the future xx
Käännä
Majoituspaikan vastaus: Dear Valuable Guest,Warmest Greetings from The Serenity of Canggu Tropical Paradise.It was wonderful having the opportunity to accommodate you on your recent stay at Swarga Suites Bali Berawa. We are thrilled to hear that the overall experience was wonderful. We were delighted that you loved our beautiful hotel, great location, great staff and daily beer & afternoon tea. Your invaluable comments are important to us as they allow us to maintain the high standards of quality, service, and comfort for which Swarga Suites Bali Berawa is renowned. We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, I would like to thank you for staying with us. We hope to welcome you back with another Swarga story.Best Regards,Gede Bimbi SanjayaGeneral Manager
satoki
Berawa-sviitti, merenranta
Majoittunut 3. 2024
Perhe
9 arvostelu
1.7/5
Lähetetty 15.4.2024
ハウスダストがひどくアレルギーが出るほど酷かったです。一泊も泊まることができませんでした
Käännä
Majoituspaikan vastaus: Dear Satoki,Warmest Greetings from The Serenity of Canggu Tropical Paradise.We appreciate your comments regarding your stay at Swarga Suites Bali Berawa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant with us.Best Regards,Gede Bimbi SanjayaGeneral Manager
Majoituspaikan vastaus: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for your kind review! We’re delighted to hear that you enjoyed our services and found the hotel to be a great choice for family travel.We’re glad you appreciated the exclusive beach access and activities we offer. It’s wonderful to know that your overall experience was very good and that you highly recommend us for family trips.We hope to welcome you and your family back for another memorable stay in the future!Warm RegardsSwarga suites Bali Berawa Team
Vieraskäyttäjä
Sviitti - Pääsy uima-altaalle(swarga)
Majoittunut 1. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.2.2024
good environment with friendly and helpful staffs
Käännä
Majoituspaikan vastaus: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for your kind feedback! We’re delighted to hear that you enjoyed the pleasant environment and found our staff friendly and helpful.We hope to have the pleasure of welcoming you back for another wonderful stay soon! Warm Regards Swarga suites Bali Berawa Team
Tineke Gunawan
Duplex-perhe-sviitti
Majoittunut 11. 2023
Perhe
12 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 28.12.2023
Ok lah
Käännä
Majoituspaikan vastaus: Yang Terhormat Tineke GunawanSalam Hangat dari Swarga Suites Bali Berawa.Terima kasih telah meluangkan waktu untuk memposting ulasan di Trip.com. Kami sangat senang mengetahui bahwa Anda mendapatkan pengalaman yang menyenangkan selama tinggal di Swarga Suites Bali Berawa. Terima kasih dan kami berharap Anda akan datang dan tinggal di Swarga Suites Bali Berawa dalam waktu dekat.Dengan Hormat,Team Swarga Suite Bali Berawa
Majoituspaikan vastaus: Dear Mei MeiWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the convenient location of our hotel and appreciated the enthusiasm and politeness of our staff.We sincerely apologize for the inconvenience caused by the soundproofing in your Pool Access room and the noise you experienced. Your feedback regarding the room and gym size is noted, and we’ll use it to improve our facilities for a better guest experience.We hope to have the opportunity to welcome you back in the future and provide an even more comfortable stay.Warm RegardsSwarga Suites Bali Berawa