Jimbaran Bay Beach Resort and Spa by Prabhu

The assistance front office manager demonstrated a lack of proficiency in addressing my concerns. Specifically, the room's bath towels were not replaced for three days. Upon bringing this to the attention of Gede Julyantawan (AFOM), the response focused solely on standard operating procedures for the front desk, rather than addressing the housekeeping issue directly. Essential hygiene standards, such as towel replacement, should not be contingent upon guest intervention. Consequently, I will not be returning to this property.

I booked the Pendet Room And should hv sea view, but they give me a room on second floor which i cant see anything. Very disappointed , i did not get what I have paid for 3 nights. The breakfast is not very good. And the room is too humid. Overall. I think there’s better option with the price i paid.

I took my child and their friend to Bali and we booked the Jimbaran Bay Beach Resort and Spa based on three key things: 1. The room type 2. The location 3. The price. 1. Room type I had been looking around for a room type that allowed us to all be in the same room but separated to a degree, for a bit of privacy for the two thirteen year olds away from the adult, without having to resort to the usual bunk bed options that are presemted in Bali. The Condong suite meets these needs, the two bed areas a good distance apart, and there are also two separate bathrooms and showers. The room itself is a bit dated and could do with USB charging points as an example, but it is clean and spacious and if you want a 5 star, go and pay for one. This met our needs. There are two tv's with a host of channels and smart capabilities allowing you to login to Youtube, Netflix etc. Just remember to log out of the apps when you leave! 2. The Location It is in Jimbaran and literally across a small road on the beach. You have plenty of options for eating in the area and it is small walk to the main Jimbaran markets and eateries, or a nice 20 min walk on the beach down to the Le Meridien / Movenpick beach side, where there are more restaurants and activity. There is a small mini mart just acround the corner, about a 4 min walk, and it is a safe walk with enough pedestrian access most of the way except for the ditch on the left around the corner. Be careful if you are walking there at night, use a torch if needed. The area is safe and has a mix of tourists and local families down on the beach which makes for a pleasant afternoon, sunset or evening down at any of the beach clubs or restaurants. Download the 'MyBluebird' app for cheaper and gps driven taxis, don't try hail any. You can opt for fixed price knowing exactly how much it is to get from A to B. As an example it cost us IDR86,000 one day to get from the hotel to Ulawatu temple, but IDR126,000 on the way back. Traffic can be bad around the area but you get there. Worth looking at the hotel's transport as well. A bit more pricier but you get more decent cars than the Bluebirds, which are usually older sedans or hatchbacks. 3. The price Always keep an eye out for deals. Trip.com was the cheapest by far for the same dates, same rates, same inclusions. The price was competitive compared to other hotels in the area and was fair for the amenities, location of the hotel. All in all, a great hotel for us, with impeccable service at all times, from room service to laundry to transport. The facilities are good, it is clean and the food options are good. With a small investment in room charging like USB's, this would be helpful for families instead of having to lug chargers and adapters everywhere.