Avani Seminyak Bali Resort

酒店非常棒很喜歡

對比東南亞其他的avani 非常一般，性價比低，體驗感差，房間連一份歡迎水果都沒有，設施也很陳舊，餐廳出品也很一般！不推薦！

We purchased an offer from Anantara Hotel at a travel fair, where we could choose to stay at several different hotels in Thailand and Bali. We selected Avani Seminyak Hotel (a 2-bedroom villa with its own pool for 6 people). The package included breakfasts, a spa voucher for 2 people, and airport transfers. Positive: The hotel was beautiful, clean, the food was delicious, and the staff were friendly. Negative: Communication with the marketing team was very poor. Even though we booked the room 4 months in advance, it was very difficult to get confirmation that the room was actually booked. Emails were answered only once a week, and we weren't informed about anything. We only received airport transfer for one way, and the spa vouchers were not provided. We were told it was a mini-package, but we had paid for the full package. I was upset because in our first day check in we were told that we have spa vouchers. They initially wanted to exclude the children from breakfasts, but after some arguing, we finally got them. The reception staff raised their hands in confusion at every issue and seemed unaware of anything. They could only scold us when we were waiting for a taxi at the wrong spot. The presentation was good, but the manager was very aggressive and rude when we refused the offer. It was clear that after rejecting the offer, we were also stripped of the opportunity to use the spa. Even though the hotel itself was nice, everything else left a bad impression of the entire Anantara group. One star for the many issues during a one-week vacation. No problems occurred in other Bali hotels during the same trip.

Everything was perfect. Service, food, cleanliness, staff, attention to our every need and more. They went above and beyond. Location was perfect, pool villa perfect but mostly the staff made our souls happy. We can’t rate them high enough

We were taken good care of right from the time we were received from the airport throughout our entire time there and back to the airport…it’s an experience we will never forget. Luxurious rooms, delicious meals, courteous accommodating humble and loving staff…what more could we ask for!

The service by the Avani Team was outstanding. And in all areas, from the front desk, housekeeping, concierge, restaurant.. everyone was exceptional. Thank you Avani Seminyak for a wonderful and memorable stay. We will be back.