Majoituspaikan vastaus: Dear valued guest,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for your kind words! We're so happy you enjoyed your stay. We hope to welcome you back soon!Warm regards,Synthia (Ms)E-commerce Executive
My stay at Jimbaran The Leaf Villa was nothing short of phenomenal. Nestled in a peaceful corner of Bali, the villa offered a perfect blend of natural beauty, serene luxury, and heartfelt hospitality. From the moment we arrived, we were immersed in a tranquil atmosphere that made it feel like our own private sanctuary.
What truly set this experience apart was the exceptional level of service, especially from Bayu. He was the heart and soul of our stay—warm, professional, and incredibly attentive to every detail. Whether it was organizing last-minute transportation, recommending hidden gems around the area, or simply greeting us each morning with genuine enthusiasm, Bayu went above and beyond to ensure we felt not just welcome, but genuinely cared for. It’s rare to encounter someone so dedicated and thoughtful, and he elevated our experience in every way.
The villa itself was immaculate, tastefully decorated, and surrounded by lush greenery. We loved waking up to the sounds of nature, sipping coffee on the terrace, and cooling off in our private pool. Every aspect of the property was designed with relaxation and rejuvenation in mind.
If you’re looking for a peaceful, luxurious retreat with five-star service and a team that treats you like family, Jimbaran The Leaf Villa is the place to be. Thank you, Bayu, for making our stay unforgettable—we can’t wait to return.
— Alex
Käännä
6/7
Majoituspaikan vastaus: Dear Alex,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you so much for your beautifully written and thoughtful review. We are truly honored by your kind words and thrilled to know that your stay with us was such a memorable and meaningful experience.It brings us great joy to hear that you found peace, beauty, and heartfelt hospitality during your time with us. Your special mention of Bayu means a lot—he is indeed a cherished part of our team, and we will make sure he receives the recognition he truly deserves for making your stay exceptional.We’re delighted that you enjoyed the natural surroundings, the comfort of the villa, and the tranquil atmosphere. Creating a sanctuary for our guests is exactly what we aim for, and knowing that you felt cared for and at home is the greatest reward.We can’t wait to welcome you back for another unforgettable stay. Thank you again for choosing us, and for sharing such a meaningful reflection of your time here.Warm regards,Synthia (Ms)E-commerce Executive
Majoituspaikan vastaus: Dear Ivy,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for your wonderful review! We're so happy to hear that you enjoyed the beauty of our hotel, the thoughtful service, delicious food, and great accommodations. We're especially glad you loved the gym! It means a lot to us, and we look forward to welcoming you back soon.Warm regards,Synthia (Ms)E-commerce Executive
Wojiabaobeizuitengaidezhu
Spearmint One Bedroom Twin Villa With Private Pool
Majoituspaikan vastaus: Dear Valued Guest,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for taking the time to share your feedback! We’re happy to hear that you found our villa spacious and a great value for the cost. It’s great to know that you enjoyed the space and the overall experience.We also appreciate your comments about the location. While we are a bit of a distance from the airport, we're glad the convenience of nearby shops worked well for your needs, and we’ll continue to work on improving the guest experience for your next visit.We hope to welcome you back soon!Warm regards,Synthia (Ms)E-commerce Executive
Anonyymi käyttäjä
The leaf-Deluxe King Size -vuodehuone
Majoittunut 3. 2025
Perhe
17 arvostelu
10.0/10
Ylivertainen
Lähetetty 7.4.2025
the room is super clean, the staff is friendly, food is great. if you are looking for place near to airport and ulueatu, this is the place.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you so much for your kind words! We’re thrilled to hear that you enjoyed the cleanliness of the room, the friendliness of our staff, and the food during your stay. It’s wonderful to know that our location worked well for your travels, being conveniently close to the airport and Uluwatu.We hope to welcome you back soon for another great stay!Warm regards,Synthia (Ms)E-commerce Executive
EY1
Sage kahden makuuhuoneen villa oma uima allas
Majoittunut 3. 2025
Matkusta ystävien kanssa
1 arvostelu
3.5/10
Lähetetty 7.4.2025
這家酒店絕對不是五星級的,與其標示的星級評價大相徑庭。入住時,我發現廁所的管道出現了嚴重問題,污水甚至從排水口流出,這讓我感到十分不適。這樣的情況讓人懷疑酒店的維護管理是否到位。
另外,別墅的游泳池也是一大問題。游泳池根本無法使用,裡面就像一個湖泊一樣,因為濾水器沒有開,所以池水非常髒,裡面還有很多死昆蟲。這樣的環境根本不適合游泳,讓我對這家酒店的品質感到失望。
雖然存在這些問題,但酒店的工作人員都很友好,對客人也很有耐心,這讓我感到稍微好一些。不過,這些友好的服務並不能掩蓋酒店的根本問題,這些問題明顯不是員工的責任。
最後,我還懷疑那些正面的評價可能是付費來的,因為我在這裡的經歷與那些評價完全不符。此外,通往酒店的道路也非常糟糕,坑坑洼洼的,讓人感到不便。我不會推薦這家酒店給其他人,希望能引起管理層的重視,改善這些問題。
The hotel falls well short of its advertised 5-star rating. We experienced serious plumbing issues in our bathroom, with sewage backing up through the drainage system. The private villa pool was completely unusable - it resembled a stagnant pond filled with dead insects because the filtration system wasn't functioning.
While the staff were friendly and accommodating (clearly not their fault), the property itself has significant maintenance problems. The access road to the hotel is badly damaged and extremely bumpy, making arrival and departure uncomfortable.
Given my experience, I question the authenticity of the numerous positive reviews this property has received. This hotel requires major infrastructure improvements before it can deliver anything close to the experience it promises.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for taking the time to share your detailed feedback. We deeply regret to hear about the issues you encountered during your stay. Please accept our sincerest apologies for the discomfort caused by the plumbing problems and the condition of the private pool. This is certainly not the experience we strive to provide, and we take your concerns seriously.The issues with the plumbing and pool filtration system have been escalated to our maintenance team for immediate attention. We understand how unpleasant these issues must have been and are committed to resolving them to ensure that future guests do not encounter similar problems.We also appreciate you bringing the road conditions to our attention, and we will look into ways to improve accessibility and comfort for our guests arriving at the property.We’re grateful for your kind words about our staff — they work hard to ensure that every guest has the best possible experience, and we’re glad their efforts helped ease your overall stay. However, we understand that the quality of the infrastructure and maintenance is just as important in creating a positive experience.Your feedback is invaluable in helping us improve, and we genuinely hope to have the opportunity to restore your trust in us in the future. We are committed to making the necessary improvements to meet the expectations that our guests deserve.Warm regards,Synthia (Ms)E-commerce Executive
Susana Higuchi
Spearmint One Bedroom Twin Villa With Private Pool
Majoittunut 2. 2025
Perhe
3 arvostelu
9.5/10
Mahtava
Lähetetty 4.4.2025
Buena ubicación, si lo que quieres es conocer las playas hermosas que lo rodean muy buen servicio. Si tienes niños cuentas con piscina en el cuarto cocina exterior todo lo necesario si quieres comer en el cuarto el restaurante tiene una comida muy rica y lo recomiendo en especial si buscas actividadescomo aprender la cocina local
Käännä
Majoituspaikan vastaus: Dear Susana Higuchi,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you so much for your lovely review! We're thrilled to hear that you enjoyed our location and the convenience it provides for exploring the nearby beaches. It's also wonderful to know that our service and amenities, especially the pool and outdoor kitchen, were perfect for your needs, particularly with children.We're glad you enjoyed the food at our restaurant as well! We always aim to offer a great culinary experience, and it's fantastic that you found the dishes delicious and enjoyed learning about the local cuisine.We hope to welcome you and your family back soon for another memorable stay!Warm regards,Synthia (Ms)E-commerce Executive
Jiyuefei
Spearmint One Bedroom Twin Villa With Private Pool
Majoittunut 1. 2025
Matkusta ystävien kanssa
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 23.3.2025
不管什麼都非常棒
Käännä
Majoituspaikan vastaus: Dear Jiyuefei,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for your kind words! We’re so glad to hear that you had a great experience with us. We hope to welcome you back soon for another amazing stay!Warm regards,Synthia (Ms)E-commerce Executive
Vieraskäyttäjä
The leaf-Deluxe King Size -vuodehuone
Majoittunut 2. 2025
Pariskunnat
6 arvostelu
9.0/10
Mahtava
Lähetetty 21.3.2025
Отель в районе Джимбаран превзошел все мои ожидания! Прежде всего, хочется отметить невероятно классный и приветливый персонал, который делает всё, чтобы ваш отдых был максимально комфортным. Каждое утро мы наслаждались потрясающими завтраками с разнообразным меню — от свежих фруктов до фирменных блюд местной кухни .
Номера просторные и уютные, но стоит учесть, что влажность может показаться немного высокой, особенно после дождей. Однако это не испортило общее впечатление, ведь в остальном всё было на высшем уровне: удобная мебель, чистота и приятная атмосфера. Расположение отеля просто идеально — пляж и рестораны находятся в нескольких минутах ходьбы].
В целом, это место отлично подходит для спокойного отдыха, где вас всегда встретят с теплотой и заботой!"
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you so much for sharing your wonderful experience with us! We are thrilled to hear that your stay at The Leaf Jimbaran exceeded your expectations. Our team works hard to ensure that every guest feels comfortable and well-cared for, and we’re so happy that you felt this during your time with us.It’s great to know that you enjoyed the delicious breakfasts, the spacious and cozy rooms, and the hotel’s perfect location. We also appreciate your understanding regarding the humidity, and we’re glad that it didn’t affect your overall experience.Your kind words about the staff and the welcoming atmosphere truly mean a lot to us. We hope to have the pleasure of welcoming you back for another relaxing stay soon!Warm regards,Synthia (Ms)E-commerce Executive
Majoituspaikan vastaus: Dear David Wu,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you so much for your kind words! We’re delighted to hear that you had such a pleasant stay and enjoyed the beautiful garden-like atmosphere of the hotel. We’re especially happy that Bayu, our front desk staff, made such a positive impression with his friendly and considerate service. We’ll be sure to pass along your compliments to him! Thank you again for your feedback, and we hope to welcome you back soon for another wonderful experience!Warm regards,Synthia (Ms)E-commerce Executive
Amazing villa with a complimentary afternoon tea and delicious breakfast, room is spacious and clean and the kitchen is fully equipped, the main road outside the villa is not walkable, occasionally some mosquitoes may get into the room if the door is opened
Käännä
Majoituspaikan vastaus: Dear YFen,Om SwastyastuHealthy Greetings from The Leaf JimbaranThank you for sharing your wonderful experience! We’re so glad you enjoyed the spacious and clean villa, as well as the complimentary afternoon tea and delicious breakfast. It’s great to hear that the kitchen was fully equipped for your convenience. We appreciate your feedback about the main road and the occasional mosquitoes, and we'll make sure to address those areas for improvement. Thank you again for your kind review, and we hope to welcome you back soon for another memorable stay!Warm regards,Synthia (Ms)E-commerce Executive
Vieraskäyttäjä
Sage kahden makuuhuoneen villa oma uima allas
Majoittunut 1. 2025
Matkusta ystävien kanssa
2 arvostelu
5.5/10
Lähetetty 27.2.2025
We arrived at night and the hotel is dimly lit. We went to the four floor for dinner and was bitten by mosquitoes. The restaurant has no repellant. The menu is restricted.
We found our rooms very poorly lighted, table lamps not working, bathrooms damp smell, bathroom door could not shut, TV couldnt on, bedsheets not clean. The hygenie standard very poor. We cannot understand the high ratings of the reviews. We can only accord them 3 stars and not 4 stars.
The breakfast has wide spread but the coffee and the food is not heated up. Cold coffee.
However, I would like to commend on the good service by the receptionist. Once they hear our complaints, they inform the housekeeping to do deep cleaning and repairs the door , replace the remote control of the TV, etc. Very prompt service.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for your feedback. We sincerely apologize for the issues you experienced during your stay. Regarding the dim lighting, we would like to explain that it is part of the villa’s design concept, especially intended to create a cozy and romantic atmosphere for honeymooners. However, we understand that it may not have suited your preferences, and we will certainly consider your feedback to improve the overall lighting experience for all guests.We also regret the other concerns you mentioned, including cleanliness and the mosquito issue. Please rest assured that we are addressing these matters with our housekeeping and maintenance teams. We're glad to hear that our receptionist provided prompt service and assistance during your stay.We truly appreciate your comments, as they help us improve, and we hope to have the opportunity to welcome you again in the future for a better experience.Warm regards,Synthia (Ms)E-commerce Executive
Evelyn loves travel
The leaf-Deluxe King Size -vuodehuone
Majoittunut 1. 2025
Yksin matkustavat
5 arvostelu
10.0/10
Ylivertainen
Lähetetty 18.2.2025
This is my first time in bali, I have a free room upgrade omg I’m so so so happy!!!! Everything here is super good please come to this villa and you will never regret! Everything here is so beautiful!!!!!!
Käännä
Majoituspaikan vastaus: Dear Evelyn, Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for your enthusiastic review! We are absolutely thrilled to hear that you received a free room upgrade and that it made your first visit to Bali even more special. It’s wonderful to know that you are enjoying everything about your stay and that you find our villa beautiful.Your happiness means the world to us, and we truly appreciate your recommendation. We hope to welcome you back for more unforgettable experiences in the future!Warm regards,Synthia (Ms)E-commerce Executive
Majoituspaikan vastaus: Dear Valued Guest,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for your brief but lovely review! We're delighted to hear that you found our place cozy and that you enjoyed your stay. Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable experience in the future!Warm regards,Synthia (Ms)E-commerce Executive