The Leaf Jimbaran Luxury Villas arvostelua

Majoituspaikan vastaus: Dear David Wu,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you so much for your kind words! We’re delighted to hear that you had such a pleasant stay and enjoyed the beautiful garden-like atmosphere of the hotel. We’re especially happy that Bayu, our front desk staff, made such a positive impression with his friendly and considerate service. We’ll be sure to pass along your compliments to him! Thank you again for your feedback, and we hope to welcome you back soon for another wonderful experience!Warm regards,Synthia (Ms)E-commerce Executive

Majoituspaikan vastaus: Dear YFen,Om SwastyastuHealthy Greetings from The Leaf JimbaranThank you for sharing your wonderful experience! We’re so glad you enjoyed the spacious and clean villa, as well as the complimentary afternoon tea and delicious breakfast. It’s great to hear that the kitchen was fully equipped for your convenience. We appreciate your feedback about the main road and the occasional mosquitoes, and we'll make sure to address those areas for improvement. Thank you again for your kind review, and we hope to welcome you back soon for another memorable stay!Warm regards,Synthia (Ms)E-commerce Executive

Majoituspaikan vastaus: Dear Valued Guest,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for your feedback. We sincerely apologize for the issues you experienced during your stay. Regarding the dim lighting, we would like to explain that it is part of the villa’s design concept, especially intended to create a cozy and romantic atmosphere for honeymooners. However, we understand that it may not have suited your preferences, and we will certainly consider your feedback to improve the overall lighting experience for all guests.We also regret the other concerns you mentioned, including cleanliness and the mosquito issue. Please rest assured that we are addressing these matters with our housekeeping and maintenance teams. We're glad to hear that our receptionist provided prompt service and assistance during your stay.We truly appreciate your comments, as they help us improve, and we hope to have the opportunity to welcome you again in the future for a better experience.Warm regards,Synthia (Ms)E-commerce Executive

Majoituspaikan vastaus: Dear Evelyn, Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for your enthusiastic review! We are absolutely thrilled to hear that you received a free room upgrade and that it made your first visit to Bali even more special. It’s wonderful to know that you are enjoying everything about your stay and that you find our villa beautiful.Your happiness means the world to us, and we truly appreciate your recommendation. We hope to welcome you back for more unforgettable experiences in the future!Warm regards,Synthia (Ms)E-commerce Executive

Majoituspaikan vastaus: Dear Valued Guest,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for your brief but lovely review! We're delighted to hear that you found our place cozy and that you enjoyed your stay. Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable experience in the future!Warm regards,Synthia (Ms)E-commerce Executive

Majoituspaikan vastaus: Dear Valued Guest,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for your feedback. We understand that your experience did not meet your expectations, and we appreciate you bringing this to our attention.We want to clarify that all actions taken during your check-in were in accordance with our hotel policy, which is clearly stated on all online platforms. During the booking process, we noted that your reservation was made for two adults. However, it was noted that you would be arriving with three guests, which is why the additional fee was applied.We appreciate your understanding that these policies must be adhered to by all guests. Thank you for your feedback, and we wish you the best in your future travels.Warm regards,Synthia (Ms)E-commerce Executive

Majoituspaikan vastaus: Dear valued guest,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for your kind words! We're thrilled to hear that you found our hotel to be very good. We appreciate your feedback and look forward to welcoming you back soon.Warm regards,Synthia (Ms)E-commerce Executive

Majoituspaikan vastaus: Dear valued guest,Om SwastyastuHealthy Greetings from The Leaf JimbaranThank you for your feedback regarding the road conditions leading to our hotel. We apologize for any inconvenience this may have caused during your stay. Your comments are valuable to us, and we will certainly look into this matter to improve the experience for our guests.We hope to welcome you back in the future.Warm regards,Synthia (Ms)E-commerce Executive

Majoituspaikan vastaus: Dear valued guest,Om SwastyastuHealthy Greetings from The Leaf JimbaranThank you for your positive feedback! We're glad to hear that you found it convenient to communicate with the manager for any questions or requests. It's also wonderful to know that you enjoyed our well-kept green area.We appreciate your comments and look forward to welcoming you back soon.Warm regards,Synthia (Ms)E-commerce Executive

Majoituspaikan vastaus: Dear Larisa,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for your thoughtful review! We're delighted to hear that you enjoyed your stay in the villa and found the pool clean and the cleaning service satisfactory. It's great to know that you appreciated the breakfast and that our staff was responsive to your needs.We understand that the hotel is not new, but we're glad it didn't impact your experience significantly. It's wonderful that you had a bike to explore the area, and we agree that being mobile makes it easier to enjoy everything around us. Thank you for your feedback, and we hope to welcome you back soon!Warm regards,Synthia (Ms)E-commerce Executive

Majoituspaikan vastaus: Dear Yiu Kwong Ho,Om Swastyastu,Healthy Greetings from The Leaf JimbaranThank you for your wonderful review! We're thrilled to hear that you enjoyed your stay in rooms 3301 and 3302, and that you loved the environment and facilities. It's great to know that you found the breakfast amazing and that our staff, especially Bayu, were helpful. We look forward to welcoming you back.Warm regards,Synthia (Ms)E-commerce Executive

Majoituspaikan vastaus: Dear Guest,Om SwastyastuHealthy Greetings from The Leaf JimbaranThank you for sharing your feedback with us. We appreciate your comments and are sorry to hear that your experience did not meet your expectations.We want to clarify that we do provide a shuttle service to Jimbaran Beach and other nearby areas. Additionally, our reception team is always happy to assist guests in calling a taxi or arranging for an online taxi service if needed.We apologize for the inconvenience you faced with your luggage during your early checkout, especially considering your situation. Your comfort and satisfaction are important to us, and we will address this with our team to ensure better assistance in the future.Thank you again for your comments, and we hope to have the opportunity to serve you better in the future.Warm regards,Synthia (Ms)E-commerce Executive