Kubu Loris Residence

We booked 2 rooms x 4 nights, due to the good score review in Booking but after 1 night we decided to leave and cancel the reservation. Our rooms were at first floor and as soon I went into my room I asked for a new room due to the terrible smell of muld and chemical products. Unfortunately no room were available so I left the door open for all the day and during the night, as well. The room was clean but the smell is so bad that you cannot sleep. The bathrooms are even worse. With muld and incrustations everywhere. The towels also, smell of muld and "wet dog". We didn't want to have a shower and use that towels so we went to have massage and had a shower there. I have been in Ubud 7 times and this is the worse room I have seen and smelled. In addition, I have tried to contact the property for more than a month and I have never received any replies. Even if you want to book a taxi they are not going to read your emails. Definitely, a Terrible place.