Impeccable service but the location is a little bit not convenient
Käännä
Vieraskäyttäjä
Telttahuone terassilla
Majoittunut 1. 2025
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.2.2025
服務態度超級好
Käännä
Majoituspaikan vastaus: Dear Guest,Warmest greetings from your Capella home in Bali.Thank you for choosing Capella Ubud for your recent holiday. We appreciate you taking the time to share your experience and write a positive review.We are thrilled that you had a memorable stay enjoying the unique tented camp accommodation in the heart of the rainforest, our facilities and our service.We hope to welcome you back in the future.Very best regards,MarkMark SwintonGeneral Manager
Vieraskäyttäjä
Telttahuone sademetsänäköalalla
Majoittunut 12. 2024
Perhe
14 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.2.2025
好好好好好
Käännä
Majoituspaikan vastaus: Dear Guest,Warmest greetings from your Capella home in Bali.Thank you for choosing Capella Ubud for your recent holiday. We appreciate you taking the time to share your experience and write a positive review.We are thrilled that you had a memorable stay enjoying the unique tented camp accommodation in the heart of the rainforest, our facilities and our service.We hope to welcome you back in the future.Very best regards,MarkMark SwintonGeneral Manager
Vieraskäyttäjä
Telttahuone terassilla
Majoittunut 1. 2025
Pariskunnat
1 arvostelu
3.2/5
Lähetetty 2.2.2025
Nice afternoon tea, nice laundry service;
Below average insect protection, average complimentary program;
Check in and concierge service below average.
Bali belly and get a plain congee for 200k ( at mandapa I get it for free)
Käännä
Majoituspaikan vastaus: Dear Guest,Warmest greetings from your Capella home in Ubud, Bali. Thank you very much for your recent visit. We sincerely appreciate you taking the time to provide us treasured insight about your stay. Most importantly, we hope you are feeling better. Thank you very much for your instrumental feedback regarding the selection of complimentary activities, check-in, and concierge service. All your feedback is received with genuine interest towards improvement. It’s our greatest ambition to provide every Guest with the highest level of service, care and seamless experiences. If the opportunity arises with your future travels to return you to Capella Ubud, Bali it would be a wonderful treat to welcome you back. We would be pleased to assist you with any personalized planning we may arrange.With my Fondest Regards,MarkMark SwintonGeneral Manager
Anonyymi käyttäjä
Telttahuone sademetsänäköalalla
Majoittunut 12. 2024
Pariskunnat
31 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 29.1.2025
説實話很一般很一般,就是樹木多,沒啥亮點吧,位置也是很偏僻,看個人需求謹慎選擇吧
Käännä
6/8
Majoituspaikan vastaus: Dear Guest,Warmest greetings from your Capella home in Ubud, Bali. Thank you for your recent visit and for choosing Capella Ubud, Bali. We sincerely appreciate you sharing your experience, which provides us with treasured insight into your stay. Your comments offer specific details about your experience, which is extremely helpful for us. Should the opportunity arise to return you to our neighbourhood, welcoming you back would be a wonderful treat. We would happily assist you with any personalised planning to explore Ubud and its hidden treasures.Kindest Regards,MarkMark SwintonGeneral Manager
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for taking the time to share your wonderful experience at Capella Ubud. We are thrilled to hear that our unique tent accommodations and the beauty of the rainforest environment contributed to a memorable vacation, even during the rainy season.It’s delightful to know that the soothing sounds of nature helped create a peaceful atmosphere for your stay and that you enjoyed our authentic Indonesian cuisine. Our team takes great pride in providing warm and enthusiastic service, and your kind words will surely inspire them.We appreciate your tip about WeChat for understanding check-in requirements; we strive to make the experience as seamless as possible for our guests. We hope to welcome you back soon so you can indulge in even more complimentary activities and enjoy everything our lush surroundings offer.Wishing you safe travels and many more adventures.Very best regards, Mark SwintonGeneral Manager
Majoituspaikan vastaus: Dear Ꮩ࿆Ꭵ࿆Ꮲ࿆.peipei,Warmest greetings from your Capella home in Ubud.Congratulations on your honeymoon. We are delighted that you found peace and relaxation during your stay. It's heartwarming to know that our serene surroundings contributed to your honeymoon.Your understanding of the occasional sounds from the road is greatly appreciated. Rest assured, our team is committed to creating a serene and peaceful environment, and your feedback is invaluable in this endeavour.We hope to welcome you back in the future.Best wishes,MarkMark SwintonGeneral Manager
Majoituspaikan vastaus: Subject: Thank You for Your Kind WordsDear Feitiandefeitian,Greetings from Capella Ubud, Bali!Thank you for sharing your wonderful experience with us. We are thrilled to hear that you enjoyed your stay in the Rainforest Tent and appreciated the unique atmosphere of our tent camp design. Our offerings and facilities, such as the shuttle service to Ubud town, afternoon tea, and cocktail ritual, enhanced your holiday experience.We are also glad that you had the opportunity to savour our à la carte breakfast at Mads Lange restaurant and took the time to enjoy it.Thank you once again for your kind words and recommendation. We look forward to welcoming you back for another unforgettable experience.Best wishes, Mark Mark Swinton General Manager
Majoituspaikan vastaus: Dear Guest,Warmest greetings from the healing spring water within Capella Ubud.Thank you for dedicating your precious time to provide us with valuable insight regarding your recent stay at Capella Ubud. Within Capella we endeavor to provide the most personalized guest experience possible and we're most pleased you appreciated our colleagues hospitality. We’re thrilled you enjoyed the Tent accommodation which is nicely situated just above the Wos River enabling you to here the sounds of natural river water and birds amongst the forest. Each tent has their own unique personality and design drawing from cultural and natural elements further enhancing one’s experience. Thank you for sharing your comments regarding our food and beverage offerings which are so important during a holiday. We have attempted to provide the healthiest, freshest and tastiest selections for the variety of global guests we welcome. We hope to welcome you back in the not too distant future. Camp Regards,Mark SwintonGeneral Manager
Vieraskäyttäjä
Telttahuone jokinäköalalla
Majoittunut 8. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.10.2024
Best of best!
Käännä
Majoituspaikan vastaus: Dear Guest,Warmest greetings from Capella Ubud, Bali.We are forever grateful for your valuable time to share such a wonderful description of your experience. We’re thrilled our environment, design and service touched you in such a meaningful way. The Balinese Spirit of Hospitality is such a warm welcoming genuine family style of care and we’re so pleased you enjoyed this within our Capella home. Our design team and owner will be most pleased to know you truly enjoyed the variety of details they so passionately created. It would be a great privilege to welcome you back we would cherish the opportunity of creating precious memories with you then. Camp Regards,Mark SwintonGeneral Manager
Majoituspaikan vastaus: Dear Weitengbeiergelvlu,Warmest greetings from your Capella home in Ubud.Thank you for choosing Capella Ubud on your recent holiday in Bali. We appreciate you taking the time to share your excellent feedback with us.We are thrilled you had such a fantastic experience at Capella Ubud. It's rewarding to know that you found our camp concept unique, and our team's hospitality makes your stay so enjoyable. We look forward to welcoming you back on your next visit. Very best regards,Mark SwintonGeneral Manager
Majoituspaikan vastaus: Dear Guest,Warmest greetings from the lush forests of Keliki Valley. Thank you for sharing your valuable time to express your impressions of our camp. We're so pleased you enjoyed Bill Bensley's design, which included his attention to detail, history, and culture. He truly has a gift for bringing vision into reality while creating a magical atmosphere. It's most rewarding to read that you enjoyed all the curated touches prepared by our team to enhance your overall experience. As you rightly express, Capella Ubud is about adventure within the natural environment of the camp. We're most pleased you enjoyed our tents' fun and quirky aspects.We can't think of a greater compliment than a return visit. It would be our absolute pleasure to welcome you back to Capella Ubud in the near future. Kindest Regards,Mark SwintonGeneral Manager
Liuyu👄Yu Le Bec
Telttahuone jokinäköalalla
Majoittunut 1. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 20.2.2024
環境適合休息,放空
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your experience at Capella in Ubud, Bali. It was a pleasure to read about your wonderful stay, and we are thrilled to hear that you enjoyed the unique and secluded atmosphere of the resort. At Capella Ubud, we always strive to create a memorable experience for our guests, and we are thrilled that we exceeded your expectations. We hope to welcome you back to Capella in the future.Warm regards,The Capella Team