Jalan Pantai Kedonganan 91-93 Kedonganan, Kuta, Bali, Badung Regency, Bali, Province of Bali, 80361, IndonesiaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
8.6/10
Erittäin hyvä
89 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.5
Mukavuudet8.4
Palvelu8.8
Puhtaus8.7
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Kaikki arvostelut(89)
Positiiviset arviot(85)
Arvostelut valokuvien/videon kera(38)
Mahtava yöpyminen!(22)
Ystävällinen henkilökunta(16)
Loistavat huoneet(15)
Upea merinäköala(14)
Herkullinen aamiainen(12)
Lähellä rantaa(11)
Kätevä sijainti(10)
Outo haju huoneessa(7)
Kielteisiä arvosteluja(4)
Anonyymi käyttäjä
Business-huone
Majoittunut 4. 2025
Matkusta ystävien kanssa
6 arvostelu
10.0/10
Ylivertainen
Lähetetty 11.5.2025
Very incredible and luxurious hotel, kind and welcoming staff, you feel that you are so welcomed, the hotel is so clean with spacious rooms, the breakfast buffet was the best , too many cuisines and family friendly, with lots of choices. The staff are so friendly with nice smile. We really enjoyed our stay there and one of the best 5 stars hotels in Bali with very reasonable price
Käännä
Vieraskäyttäjä
Business-huone
Majoittunut 4. 2025
Perhe
9 arvostelu
10.0/10
Ylivertainen
Lähetetty 10.5.2025
Excited this hotel
Käännä
Vieraskäyttäjä
Business-huone
Majoittunut 4. 2025
Perhe
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 9.5.2025
Чудесный новый отель.
Есть с чем сравнивать, за свою цену у него нет альтернативы.
Очень приветливый и доброжелательный персонал.
Компактный, при этом все есть.
Хороший рестаран, где могут приготовить ребенку индивидуально (вареная курица, картошка пюре)
Очень вкусный кофе
Есть детская комната, деткам 2 и 6 лет было очень интересно, в комнате обычно других детей нет.
На пляже есть бесплатные лежаки от отеля.
На пляже шикарные виды в закат, вкусные кафе с морской кухней.
Большие волны, но под ногами песок, камней нет, купаться можно, только осторожно)
Отель однозначно рекомендуем, сами планируем в него вернуться.
Ps: я большой любитель острых том ям и везде его кушаю, на завтраке попробовал том ям, он самый острый из всех которых я пробовал, его просто не возможно есть, его же никто из гостей не ест. Остроту явно надо снизить а 3-4 раза.
Majoituspaikan vastaus: Dear Valued Customer,Thank you for taking the time to write and share your experience Platinum Hotel Jimbaran Beach Bali. It is always a pleasure to receive feedback.Your comments is certainly valuable for us. I will investigate and rectify the problem you have encountered and to make sure that the similar won't be happened again on the future.Should you at the meantime require any other assistance, please feel free to let us know.Sincerely yoursPlatinum Hotel Jimbaran Beach Bali
Duarte Almeida
Business-huone
Majoittunut 3. 2025
Perhe
20 arvostelu
10.0/10
Ylivertainen
Lähetetty 27.4.2025
Excellent hotel. Very nice staff. All went well. Strongly recommended
Käännä
Majoituspaikan vastaus: Dear Duarte,Thank you for taking the time to share your experience at Platinum Hotel Jimbaran Beach Bali. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours,Platinum Hotel Jimbaran Beach Bali
Vieraskäyttäjä
Business-huone
Majoittunut 2. 2025
Pariskunnat
7 arvostelu
10.0/10
Ylivertainen
Lähetetty 24.4.2025
Отличный отель. Свежий, очень удачно расположен. Прямо напротив в хода на пляж. Рядом много мест где можно поесть.
Käännä
Majoituspaikan vastaus: Dear Valued Customer, I would like to thank you for your recent visit at Platinum Hotel Jimbaran Beach Bali. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours, Platinum Hotel Jimbaran Beach Bali
Vieraskäyttäjä
Merinäköala Premier-huone
Majoittunut 3. 2025
Pariskunnat
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 24.4.2025
Шикарный отель. Брали номер с видом на океан.
Большой, две раковины, ванная с красивым видом. Закаты превосходные. Два бассейна на территории. На крыше в баре можно покурить кальян.
Персонал очень приветлив. Ощущается уровень сервиса.
Через дорогу есть прекрасные кафе на берегу с морепродуктами.
Käännä
Majoituspaikan vastaus: Dear Valued Customer,Thank you for taking the time to share your experience at Platinum Hotel Jimbaran Beach Bali. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours,Platinum Hotel Jimbaran Beach Bali
Vieraskäyttäjä
Business-huone
Majoittunut 2. 2025
Liikematkustajat
3 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 17.4.2025
とてもきれいなホテルで スタッフの方も対応が良く 気分も良かったです。
Käännä
Majoituspaikan vastaus: Dear Valued Customer,I would like to thank you for sharing your experience. It is always a pleasure to receive positive feedback.I will share your comments to my staff as we strive to continuously improve our services and quality.Should you at the meantime require further information and assistance, please feel free to let us know.We look forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali.Sincerely yours,Platinum Hotel Jimbaran Beach Bali
Myiris
Merinäköala Premier-huone
Majoittunut 3. 2025
Pariskunnat
9 arvostelu
6.5/10
Lähetetty 11.4.2025
房間180度海景非常滿意,但員工服務態度、清潔度和BBQ食物質素有代改善。
Käännä
Majoituspaikan vastaus: Dear Myiris, Thank you for choosing Platinum Hotel Jimbaran Beach Bali as your preferred stay during your recent trip to Bali. We very much appreciate for taking the time to share your experience and to review our hotel. It will certainly valuable for us to continuously improve our services and facility. We will investigate and will rectify the problem you have encountered to reassure that the same won't be happened again in the future.Should you at the meantime require further assistance, please feel free to let us know. Sincerely yours, Platinum Hotel Jimbaran Beach Bali
FYJ
Merinäköala Premier-huone
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
2.0/10
Lähetetty 6.4.2025
DO NOT STAY HERE – Worst hotel experience ever
"Rooms OK..location not near much besides overpriced tourist trap restaurants"
"The meals are great, they serve delicious breakfast especially indonesian dishes"
Reviews
All
airport25
sunset19
buffet15
strategic13
+6
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YJ F
Local Guide·52 reviews·8 photos
Holiday
DO NOT STAY HERE – Worst hotel experience ever
This hotel completely ruined the last night of my trip to Bali. I booked and …More
Photo 1 in review by YJ F
Photo 2 in review by YJ F
William Nguyen
Local Guide·21 reviews·7 photos
2 weeks ago
New
Holiday | Couple
The room was big and clean with an amazing ocean view. The cleaners were very efficient, we never bumped into them. They also gave more than enough water bottles for us every day. …More
Photo 1 in review by William Nguyen
Photo 2 in review by William Nguyen
❤️1
Charlotte Sunny
Local Guide·34 reviews·25 photos
2 months ago
Holiday | Couple
I am so amazed. This hotel really know what they are doing.
Staffs: Handy, friendly, well trained.
Room: Clean and cozy …More
❤️1
Chen-Yu Yeh
Local Guide·171 reviews·242 photos
3 weeks ago
New
Holiday | Couple
飯店有星級飯店的擔當,走出飯店旁邊就可以到沙灘,沙灘沿路都是餐廳,可以自己選擇一家(都差不多)早餐真的很推薦,可以吃到很多異國料理,也有當地特色,吃得非常滿足
Rooms: 很乾淨,廁所也夠大 …More
See translation (English)
迎賓酒,也可以點甜點,有打折
會招待迎賓酒,及點心discounts,可以在飯店頂樓放鬆看夜景,週末也有吃到飽bbq
非常近的沙灘 正中午來都沒有人
三月初來幾乎沒什麼旅客,可以好好躺在頂樓小酌放鬆,位子不少+2
❤️1
YJ F
Local Guide·52 reviews·8 photos
20 minutes ago
New
Holiday
DO NOT STAY HERE – Worst hotel experience ever
This hotel completely ruined the last night of my trip to Bali. I booked and paid for a premium ocean-view room and made repeated requests for a quiet room. The staff at check-in even confirmed I would get one. That was a complete lie.
Instead, I was placed directly under their rooftop Sunset Bar, with blaring, unbearable music shaking the walls. It was like trying to sleep inside a nightclub. I immediately complained and asked to move rooms. They showed me “options” that were all worse than what I paid for. In the end, I was left with no real choice and had to settle for a downgraded room, at least $100 cheaper than the one I booked — and no, they refused to refund the difference.
The nightmare didn’t end there. The new room was just as bad — nonstop barking dogs, loud traffic, thumping noises from upstairs, and bright light from the hotel sign flooding the room all night. It was impossible to sleep, and I had an international flight the next morning. I left the hotel exhausted, furious, and regretting ever booking here.
The hotel tried to buy me off with late check-out and an airport transfer. Please — that doesn't fix anything. I was not given what I paid for. The service was dishonest, the infrastructure terrible, and the management completely unhelpful.
I’ve since discovered I’m not the only one. There are many similar complaints online. This hotel knows their rooms are noisy and unfit — and they’re still taking people’s money.
Save yourself the stress and stay away from Platinum Hotel Jimbaran Beach. They do not care about guests. They only care about covering their failures with excuses and empty offers.
Käännä
Majoituspaikan vastaus: Dear Ya Jing Fan,Thank you for taking the time to share your feedback. First and foremost, we sincerely apologize for the inconvenience and discomfort you experienced during your stay. We genuinely regret that your time with us did not meet your expectations, especially on such an important night of your trip.Upon learning of the issues you faced, we immediately offered our highest room category—our suite room—in an effort to ensure your comfort. We understand that you did not find this option suitable, and we fully respect your decision. We then extended an alternative room of a slightly lower category but with nearly the same size and sea view, along with complimentary late check-out until 3 PM and a free airport transfer as gestures of goodwill.We are sorry to hear that the alternative room also did not provide the restful environment you were hoping for. While we do our best to accommodate requests for quiet rooms, but unfortunately it present unexpected noise. Please rest assured that our team, including Denny, acted in good faith and with the intention to support you during the situation. We are truly sorry that we were not able to provide the relaxing stay you deserved. While we regret that a full refund may not be applicable given the alternatives and This Morning our Manager on Duty Mrs. Wulan also has met with you in person and extended a further goodwill gesture in the form of a complimentary lunch, which you kindly chose not to accept. While we respect your decision, we regret that our attempts to resolve the matter did not meet your expectations. we remain committed to finding a fair resolution.We acknowledge your comments regarding sound insulation and lighting and have shared them with our management for immediate review and improvement. We appreciate your feedback and will continue to work on improving our service and guest experience.Warm regardManagement
Vieraskäyttäjä
Deluxe-perhehuone
Majoittunut 2. 2025
Perhe
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 29.3.2025
Our second stay at this hotel. We just love to return as we love the location and ambiance of the hotel. Family room is big and just perfect for families with young kids. Breakfast was good and the service was excellent. The rooftop bar is a must visit especially during sunset time. Overall, a great stay in we wouldn't hesitate to return again.
Käännä
Majoituspaikan vastaus: Dear Valued Customer,Thank you for sharing your experience at Platinum Hotel Jimbaran Beach Bali. It is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests.Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yoursPlatinum Hotel Jimbaran Beach Bali
Edi
Business-huone
Majoittunut 2. 2025
Perhe
1 arvostelu
9.0/10
Mahtava
Lähetetty 23.3.2025
Good hotel but it’s in Jimbaran so it might not be close to other places.
Käännä
Majoituspaikan vastaus: Dear Mr. Edi,Thank you for taking the time to share your experience at Platinum Hotel Jimbaran Beach Bali. It is always a pleasure to receive positive feedback.Your input is certainly valuable and well taken for our improvement.I will share your comments to my staff as we strive to deliver our best services, quality and facility.Should you at the meantime require any other assistance, please feel free to let us know.Sincerely yoursPlatinum Hotel Jimbaran Beach Bali
Majoituspaikan vastaus: Dear Valued Customer, I would like to thank you for your recent visit at Platinum Hotel Jimbaran Beach Bali. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours, Platinum Hotel Jimbaran Beach Bali
Majoituspaikan vastaus: Dear Valued Customer, I would like to thank you for your recent visit at Platinum Hotel Jimbaran Beach Bali. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours, Platinum Hotel Jimbaran Beach Bali
Xunyi
Huone merinäköalalla
Majoittunut 1. 2025
Matkusta ystävien kanssa
12 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 26.2.2025
有點偏,離海很近
Käännä
Majoituspaikan vastaus: Dear Xunyi,I would like to thank you for sharing your experience. It is always a pleasure to receive positive feedback.I will share your comments to my staff as we strive to continuously improve our services and quality.Should you at the meantime require further information and assistance, please feel free to let us know.We look forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali.Sincerely yours,Platinum Hotel Jimbaran Beach Bali