Sanur Watu Jimbar ARTOTEL Suites

Sanur Watu Jimbar ARTOTEL Suites arvostelua

Sanur Watu Jimbar ARTOTEL Suites

Jl. Danau Tamblingan No.99A, Denpasar, Bali, Province of Bali, 80226, IndonesiaNäytä hotellin tiedot
Sanur Watu Jimbar ARTOTEL Suites
Sanur Watu Jimbar ARTOTEL SuitesSanur Watu Jimbar ARTOTEL SuitesSanur Watu Jimbar ARTOTEL Suites
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.6/10
Erittäin hyvä
185 arvostelu
Vahvistetut arvostelut
Sijainti9.1
Mukavuudet8.1
Palvelu8.8
Puhtaus8.4
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(185)
Positiiviset arviot(174)
Arvostelut valokuvien/videon kera(78)
Upea uima-allas(42)
Herkullinen aamiainen(30)
Hyvää vastinetta rahalle(11)
Sopii erinomaisesti liikematkoille(9)
Lähellä ostosaluetta(9)
Suuret huoneet(7)
Kätevä ostosten tekoon(6)
Outo haju huoneessa(5)
Kielteisiä arvosteluja(11)
Vieraskäyttäjä
Deluxe King -huone - Poreallas
Majoittunut 3. 2025
Yksin matkustavat
6 arvostelu
10.0/10
Ylivertainen
Lähetetty 1.5.2025
I loved my stay here! Perfect location. Friendly staff, my room so lovely and cleaned everyday. Would recommend
Käännä
I MADE ADI
Deluxe King -huone - Poreallas
Majoittunut 2. 2025
Yksin matkustavat
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 30.4.2025
good facility and location
Käännä
Vieraskäyttäjä
Grand Deluxe King Size -vuodehuone, poreallas
Majoittunut 3. 2025
Perhe
33 arvostelu
9.0/10
Mahtava
Lähetetty 29.4.2025
Had a really good stay at the hotel — definitely one of the best experiences I’ve had! The place is super clean, the staff are really friendly, and the service was excellent. A special shoutout to Ms. Nadia at the reception — she was incredibly helpful and made everything easy and welcoming. Would definitely recommend staying here!
Käännä
Majoituspaikan vastaus: Hi there,Thank you so much for your kind words. We’re thrilled to hear that you had such a great experience with us. Ms. Nadia will be especially happy to know she made your stay even better.We truly appreciate your recommendation and hope to welcome you back soon.Regards,Gunggek
印尼肉肉
Deluxe King -huone - Poreallas
Majoittunut 3. 2025
Perhe
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 29.4.2025
非常推薦在這裡住,距離海邊跟新的mall都是步行10分鐘內一定到的距離。晚上周遭的店家很多可以逛逛吃吃的地方。
Käännä
Majoituspaikan vastaus: Hi there,Thank you for your great recommendation. We’re glad you enjoyed the location and the nearby beach, mall, and shops. We hope to welcome you back soon.Regards,Gunggek
Vieraskäyttäjä
Deluxe-kahden hengen huone uima-allasnäköalalla
Majoittunut 3. 2025
Matkusta ystävien kanssa
2 arvostelu
7.5/10
Lähetetty 29.4.2025
部屋も清潔で良かった。 バスルームのシャワーの床あたりが少し老朽化しているように思えた。
Käännä
Majoituspaikan vastaus: Hi there,Thank you for your feedback. We’re glad to hear you enjoyed the room and found it clean. We appreciate your comment about the bathroom shower floor and will look into it to improve the experience for future guests.We hope to welcome you back soon.Regards,Gunggek
Kennyting
Deluxe King -huone - Poreallas
Majoittunut 3. 2025
Matkusta ystävien kanssa
1 arvostelu
6.0/10
Lähetetty 28.4.2025
The hotel is quite old, and the facilities are in need of renovation, especially the bathroom. The water leakage is very serious, after taking a shower, the floor outside is like a pond, even though there is a glass door blocking the shower. Somehow, water still leaked out of the cubicle through the gaps between the glass doors and the floor. Breakfast was good, and both the restaurant and concierge staff were friendly. However, I had a small incident during my stay. My friend celebrated an Otonan (a Balinese birthday ceremony) and received a red string bracelet as a blessing. Unaware that the red color would bleed when wet, it left stains on one pillowcase, one bedsheet, and one small bath towel. After cleaning our room, the housekeeping staff stacked these stained items and left them on our table. We called the concierge and spoke with the team manager, Awan, to ask if there was an issue. He informed us that we needed to pay IDR 605,000 (about US$36) for the pillowcase, sheet, and towel because the housekeeping staff had “tried” to wash out the stains but couldn’t. However, the sheets and towels were completely dry when we found them, so I doubted they had actually tried to clean them. He repeatedly said their policy required compensation if tattoo ink stained their linens, but my Balinese friend explained several times in their own local language that the stains were from a ceremonial string bracelet, not a tattoo. After some back-and-forth, the team manager said he had spoken with the Assistant Housekeeping Manager and agreed that we could take the linens to an outside laundry for cleaning, so we did not have to pay compensation. Aside from this upsetting incident, I was happy with my stay-if I could erase this episode, my experience would have been entirely positive.
Käännä
Majoituspaikan vastaus: Hi Tingkenny,Thank you for sharing your feedback. We’re glad to hear that you enjoyed the breakfast and the friendliness of our staff. We also appreciate your comments about the room and facilities, and we’re sorry for the issues you encountered with the bathroom and the water leakage. We’re actively working on improving these areas.We deeply regret the incident regarding the stained linens and understand how upsetting this must have been. We will review our procedures to ensure that situations like this are handled more smoothly in the future.We hope to have the chance to welcome you back and provide a better experience next time.Regards,Gunggek
Vieraskäyttäjä
Deluxe King -huone - Poreallas
Majoittunut 1. 2025
Pariskunnat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 28.4.2025
all good
Käännä
Majoituspaikan vastaus: Hi there,Thanks so much for your kind words.Regards,Gunggek
Franklin1dx
Deluxe-kahden hengen huone uima-allasnäköalalla
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 24.4.2025
酒店設施比較陳舊,地板翹起,設施和衞生水平一般。如圖所示剛入住就發現被子很臟,但是酒店反應比較迅速,很快給我們更換了。酒店早餐尚可,種類還行,基本上酒店的各個地方都是剛合格的水平,不好不差。就是位置比較方便,沿街酒吧不少,離港口和iconbali很近。酒店有很大的游泳池,有很多白人和白人家庭會使用。但是我們沒使用,看着水比較清澈。總體來説不要抱有太高的期待,住這基本上是為了位置方便,跟度假和享受不沾邊。
Käännä
Majoituspaikan vastaus: Hi Franklin1dx,Thank you for sharing your feedback. We’re sorry to hear that some aspects of your stay didn’t meet expectations, but we’re glad our team was able to respond quickly to the issue with the quilt. We also appreciate your comments on our location, breakfast, and pool area.We will continue working to improve our facilities and ensure a more enjoyable experience for our future guests. We hope to have the chance to welcome you back again.Regards,Gunggek
よしー7
Grand Deluxe Twin Room -allasnäköalalla
Majoittunut 3. 2025
Pariskunnat
12 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 24.4.2025
少々古さは感じられますが、良く手入れされていて清潔感あり。 スタッフは皆フレンドリーで好感持てる。 朝食も美味しく、日替わりでメニュー も変わり連泊でも飽きないと思う。
Käännä
Majoituspaikan vastaus: Hi there,Thank you for your wonderful review. We’re glad to hear you found the hotel well-maintained and enjoyed the friendly service from our staff.It’s great that you liked the breakfast variety as well, we’re always happy to keep things fresh and interesting for our guests.Thanks again for staying with us, and we’d love to welcome you back anytime.Regards,Gunggek
YOSHIRO
Grand Deluxe Twin Room -allasnäköalalla
Majoittunut 3. 2025
Liikematkustajat
3 arvostelu
6.0/10
Lähetetty 24.4.2025
つくりは古いがよく空調が効いており 快適でした プールもすごく良かった 部屋によってはとにかく鶏がうるさくて眠れないと言った意見もあった 私の部屋は特にそんなにうるさくはなかった 近くのビーチも早朝めちゃくちゃ良かった 山が珍しくよく見えました
Käännä
Majoituspaikan vastaus: HI Yoshiro,Thank you for your review. We’re glad to hear you found the air conditioning comfortable and enjoyed the pool and nearby beach.We appreciate your feedback about the noise, and we’ll look into ways to improve the overall experience for all guests. It’s great to know you had a chance to enjoy the beautiful views of the mountains as well.Thanks again for staying with us. We hope to welcome you back soon.Regards,Gunggek
NikkoLab
Deluxe King -huone - Poreallas
Majoittunut 3. 2025
Yksin matkustavat
74 arvostelu
5.0/10
Lähetetty 23.4.2025
The resort was so nice. I just had to lower my cleanliness rating since i did not enjoy my Bali trip because the AC of the room triggered my allergic rhinitis. During my whole Bali trip i had teary eyes, runny nose and i was sneezing for my whole stay.
Käännä
Majoituspaikan vastaus: Hi NikkoLab,Thank you for your feedback. We’re so sorry to hear that the air conditioning in your room caused discomfort during your stay. We understand how frustrating that can be, and we truly apologize for the impact it had on your experience.Your health and comfort are very important to us, and we’ll be looking into the air quality and maintenance of our AC units to ensure a better experience for future guests.We appreciate you taking the time to share your thoughts and hope you still enjoyed other aspects of your trip to Bali.Regards,Gunggek
Jeetu gurnani
Grand Deluxe King Size -vuodehuone, poreallas
Majoittunut 3. 2025
Matkusta ystävien kanssa
4 arvostelu
9.5/10
Mahtava
Lähetetty 23.4.2025
Great place, great ambiance n great location
Käännä
Majoituspaikan vastaus: Hi Jeetu,Thank you for your wonderful review, We’re so glad to hear you enjoyed the ambiance and location. We hope to welcome you back soon.Regards,Gunggek
Carisha Feny
Grand Deluxe King Size -vuodehuone, poreallas
Majoittunut 3. 2025
Perhe
1 arvostelu
9.0/10
Mahtava
Lähetetty 22.4.2025
Really enjoy our stay at Sanur Resort Watujimbar. We stayed at grand deluxe room and one thing that surprised us, we saw one extra bed inside our room. (We didn't ask for this since we knew they have sofa bed and that was more than enough for 2 adults + 2 kids in one room). Really thankful for their hospitality.❤ Pool was huge and clean, very well maintained. Kids were having so much fun swimming & playing in the pool. Breakfast was so nice with delicious foods and drinks Definitely will recommend this hotel to our family and friends.
Käännä
Majoituspaikan vastaus: Hi Carisha,Thank you so much for your kind words. We’re really happy to hear you and your family enjoyed your stay at Sanur Resort Watujimbar.It’s great to know the extra bed was a nice surprise and that your kids had a fun time in the pool. We’re also glad you enjoyed the breakfast and overall hospitality.Thank you for recommending us, it means a lot. We’d love to welcome you back again soon.Regards,Gunggek
지구방랑가족
Deluxe King -huone - Poreallas
Majoittunut 3. 2025
Perhe
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 21.4.2025
Everything is good. I love here to stay:)
Käännä
Majoituspaikan vastaus: Hi,Thanks for your awesome reviewLooking forward to welcome you back for another wonderful Bali holidayRegards,Bayu
Satos
Deluxe-kahden hengen huone uima-allasnäköalalla
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 19.4.2025
Mostly the service was great, but the towels sometimes weren’t replaced and the room key wasn’t working.On the other hand,most employees were so kind , polite and friendly.Additionally the breakfast was wonderful!!!We felt so relaxed staying here.
Käännä
Majoituspaikan vastaus: Hi Satos,Thanks for your reviewGlad to know that you enjoyed your moment here especially toward our breakfast selection and the service from our staffYour concern on our room amenities will be addressed to the respective department for our improvementLooking forward to welcome you back for another wonderful Bali holidayRegards,Bayu