Riversiden piirikunta Hotels with Parvekkeita

the hotel was lovely, room nicely appointed. Lobby offerings for coffee and snacks were very nice. Nikki in particular was friendly, informative, and helpful. I wanted to book a massage at the spa, and was told by the spa, they are not part of the hotel and require 48 hrs notice, as therapists are on call. So 1/2 the reason I stayed there was for that, which is not advertised that way. at about 3:45 am I was awaken by someone trying to get in my room. Figuring it was a mistake, I yelled out wrong room. about 30 sec later, they tried again with more vigor. I called the front desk, and colin said he'd go check it out. he called me a few min later said he saw no one. while on the phone with him a stronger attempt was made by ”no-one”. I let out a scream, and told him he needed to help me. I said I was packing my stuff up and wanted an escort out of my room. he came up about 5-10 min later and I went to there lobby, about 5:00 am. Where I waited until about 8:30 am until it was light out and could go somewhere. Safety there is an issue. staff does not know how to handle such an event. Police should have been called after 2nd attempt. ”this has never happened before” is not the proper response. My trip was ruined, and a good hotel went bad in a hurry.

Overall, we enjoyed our stay. Location was great, near the downtown area and we really appreciated the airport shuttle (they even adjusted their shuttle time so we could make our flight). Facilities were nice, we enjoyed the grapefruit trees, pool/hot tub, and loungers. Bathrooms and other amenities appeared slightly outdated compared to the refreshed sleeping areas. Tub was slow to drain and there was a piece of the shower head contraption broken so we couldn't change the water flow to just the shower head. Very much a refreshed motel feel, which seems to be the vibes of the entire town. Walls were rather thin so we could hear neighbors/other guests as well as traffic noise. Bed and linens were comfortable, we appreciated to pool towels. Would stay again if in town.

It was my mother-in-law's birthday. It was my and my wife's first time at the resort and we both gotta say we we're satisfied with our room and the location of the place. We did have an issue on Saturday morning with the waitress at the buffet. My brother-in-law was denied complimentary buffet vouchers by the waitress and was treated disgusting. That was our only complaint about our weekend at your location this weekend. Hope to go back soon and hopefully have a better and more comfortable stay next time. Thank you

Beautiful, charming and aesthetic renovations to the interiors of the property and pool grounds. However, when you drive up, the exterior could benefit from a fresh coat of paint on the classic, 70s aesthetic rock. If you didn’t know the property had been updated, you would be an off-put. Once inside, the lobby, restaurant and rooms have been redone to a mid-century vibe. The hotel still has a retro vibe and is Instagram-worthy. Although aesthetics have been updated, the infrastructure remains. I was on the ground floor & could hear the footsteps of guests above walking back and forth in the early morning. Around 3am, I heard those guests or ones next door arriving back to their room. I would choose a higher floor if I returned. TV uses Apple TV which was annoying having to log in. Finally logged in and it said the tv had to be updated to a newer version. Would be better if they didn’t use this interface and just had commonly used apps everyone could log into like Netflix, Amazon Prime, etc. I gave up & ended up scrolling my phone at 10pm. Pool area has a lovely bar I didn’t get to experience, but lots of seating areas, a cornhole area and cabanas and open loungers. Pool ranges from 3-8 feet, nothing huge and was moderately heated for a 10:30am swim. No jacuzzi unfortunately. Other: Hotel uses Le Labo products. There is an elevator on the property. Free parking onsite. Located at the end of Palm Canyon Dr. so short drive to downtown, but not as walkable is one downside. All in all, great property!

I traveled spontaneously to Palm Springs for Indian Well finals and was able to book my hotel with an option for a full refund up until 5 days before my trip which was nice bc I was flying standby so was taking a chance! I arrived early and was able to check in and have my luggage held early while my room was being prepared and grabbed lunch and a drink at the bar (Denaya was lovely) and then head to the pool to relax! Room was clean, while staff was helpful and friendly. Location was great. There was not a shuttle available to tennis stadium as website said but I was able to pick one up at neighboring hotel. I rented a car and with in 5-10 min I was able to go grab drinks/dinner and a 45 min drive to Joshua tree national park was a bonus and a local trail only 15 min away as well. When I return for the tournament again I will more than likely stay here again!

Initial room had bathroom door falling off the hinges. After 2 requests and front desk visit repair man was sent out. Said he fixed it and door fell again. (Photo is after it was “fixed”). Put out kids in the shower to see a long hair pool to the drain! After this they upgraded our room. Shampoo mount was on the floor in the shower. Did not inform guests that one set of pools would be closed down for two days of our visit due to upcoming event. Day 2 we were woken up at 8AM to the sound of drilling as workers put together a stage next to our room. At 11:45 at night we again spoke to the front desk because the loud sounds of drilling due to them STILL putting together a stage. Worker letting us know they were “almost done”. On day 3 the same drilling a shouting as the crew we still setting up the stage. Visited the front desk twice more to speak to management about our issue and was told that a manager was not available, to come back in the morning. We did, and again told that “manager not available”.

I had to reservation in room 238 and 338 unfortunately someone was trying breaking in my room twice the open the door and 3:00 am I call the front desk and they security was going to addressed the matter never came then the tell again I call my friend that was 338 to come to my room I was really scared this guys on drug approach us and unfortunately there was a lot people hanging out on the doorway doing *****. They attempted again again call the front desk they said the police it's on way . DIDN'T ARRIVE . Never felt so much fear or experience this situation. No sleep I report to front desk and they said isn't the frist time someone reported this I told look at the carmera the police or no security guard arrive . DON'T UNDERSTAND WHY THEY ARE HAVING ACESS OPENING THE ROOMS

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