Midway Hotel

I checked out within 3 hrs! HORRIBLE service! Do not book deluxe room with balcony! They will give you a horrible garbage lane facing room with balcony. Literally paid extra after looking at the photos of balcony and got a room just above 8 big garbage dumps of street! Even the check in staff Zeki was so cold natured rude and didnt even reply or talk properly! I dont know how and why this horrible place has such great reviews .. i dont know if it is paid reviews or what.. the cleaning lady and the door boy are very courteous only! I asked them to give me another room (even if it is a downgrade from what i paid for "delux" room because i dont think anyone likes to stay in garbage smell just right outside the balcony when paying so much), to that they replied they can't help. When asked one of the staff later they said there are many rooms available but the receptionist is not giving you because he doesnt want to do re entry online!!! I paid more money and was ready to settle for a no balcony smaller room if it meant away from stink and dirty street garbage bins but they did not help at all! I literally checked out within 3 hours as we could not stay in that old small damp stinky room and checked into another hotel. Money wasted and horrible experience for an otherwise great trip! Stay away from this place!!!

Nice hotel in a good location, very close to the main street. Clean. They leave 2 bottles of water every day. Good breakfast with a large selection. Sometimes pastries used to be old, cooked food also used to stand for a couple of days. I think food should be fresh every day. The housekeeper used to reorganize my things and rummaged through the drawers. The sheets were not changed for 7 days of stay! There was always a problem with the toilet pair, I had to ask at the reception to get some. On the last day, we had an early flight and had to get to the airport at 5 AM, so we asked them to pack lunch boxes for us. In the kitchen they didn't make anything, no sandwiches or something similar. They put one piece of toast and one waffle, no eating cutlery, everything was just thrown into one bag without any order. We ended up throwing away the lunch packs. In general, I do not recommend the hotel because they have a lot to learn about customer service and how to treat guests.

I stayed in this hotel from 11th august to 14 august 2024 ( Three nights). Only reason to stay in this hotel is it's location, very close to Nizami street. Super market is just in this hotel building, Taxi stand is just 50 meters from hotel. The room are good, neat & clean. But Lobby is very very small. Only two chairs for the guests. Only one staff in reception. so room check- in takes longer time. The lady on reception is very soft spoken and helping nature. The worst part is breakfast. Very limited items. For vegetarians, virtually no hot item. Dry fruits are infested with worms. . Fruits are never fresh and mostly rotten. Tea coffee are never hot. In my three days stay, same breakfast menu. No activity in hotel.

The hotel is in the center of baku and recommended for family