Canopy by Hilton Seychelles Resort

酒店距離機場開車30-40分鐘，不算近但勝在去年新開業設施完備，有足夠大的停車場，對租車的朋友非常友好，附近很近的距離就有一家租車行，價格低廉，老闆娘特別友善，我們預訂的精緻特大床套房，房間足夠大，陽台也是寬敞明亮，每天會打掃衞生鋪床2次，酒店前台服務意識差，HB晚餐是否能去新開餐廳用餐得到了三種答案，回覆不統一，我們住了四個晚上，被前台告知車壞了不能去姊妹酒店mango house，很讓人失望，餐廳員工沒有清理餐桌意識，如果再添置一些水上娛樂活動就好了

We had a pleasant stay at Canopy by Hilton, everything was exceptional but the beach was a bit rocky and shallow. There are plenty of good beaches close by through, we highly recommend you to rent a car to try different beaches on the island. Ari and Julia were super friendly and all the other hotel staff.

The island is beautiful. Staff are very good and the hotel is well presented in parts however in our opinion there is a lack of attention to some clear and foreseeable risks to customer safety - unsafe grassed ‘sports areas’, uneven, worn and stony surfaces used for games, a broken trampoline that went unattended to for the duration of our stay and various missing pool tiles were clearly attract a risk. My daughter suffered a fractured foot on site and there was a lack of attention by staff (albeit they were aware of the incident) and extremely poor after care on return home. This was meant to be a family celebration. - special birthday and graduation celebration but alas spoilt by this incident. The hotel, their insurers and Hilton Guest Assistance have been extremely unhelpful in the five months of dialogue since our return which has led to this post. We have invited you to deal with this and it is so very disappointing that you treat your customers like this Hilton and we will be escalating accordingly.