Four Seasons Resort Punta Mita

We stayed here because my husband wanted to play the Pacifico golf course which was lovely (albeit very slow pace of play). At the hotel, service staff were excellent. Of particular note were Enrico who lead or tequila blending experience and our massage therapists. This is not a five-star luxury resort. It is showing wear in most areas including the rooms. There were TOO many rowdy children and the adult only pool is in a jungle setting with no view or redeeming qualities. Staff let some guy eat in the whirlpool which is just gross. The beach chair/palapa reservation system was bizarre. We couldn’t enjoy the infinity pool because it was overrun with aforementioned rowdy children.

Great experience and amazing staff. They go above and beyond to make guests feel special.

the staff is absolutely amazing.. the spa was favroite spot

We had mixed feelings about the Four Seasons Punta Mita as well as the peninsula itself. First the good. The hotel is quite beautiful in its setting and landscaping. The pools and beaches are also gorgeous. Service was universally friendly. The included breakfast was great - we only had the buffet but there were tons of options including an omelette station. The so-so. The rooms were nice, but not as nice as plenty of other resorts we have visited. Our room had a septic type smell in the entryway - did not really bother us in the bed area and we found it went away when we left the patio door open (and the ac automatically turned off). The shower was quite small with a slippery floor and no mat. Some of the newer buildings looked nicer than ours - maybe they have better rooms. We were not in one of the casitas with plunge pools. The food in the various restaurants was pretty good, but not amazing. Probably not worth the prices. We had better meals in town and around the peninsula. Finally, we really did not care for the fact that we felt the resort was walled off from the real world and local flavor. It could have been anywhere in the world. I guess safety is what people who can afford this level of luxury want, but we prefer to be in a more authentic locale on vacation. The bad. While I mentioned that food prices were high, that was nothing compared to drink prices. I'm talking a 10x markup on a bottle of wine!!! $120 for a $12 dollar bottle of New Zealand sauvignon blanc is outrageous. Even the Mexican wines were generally at least $80 - $90 for a bottle. As expected, most cocktails were $20 and up - at least that is not a 10x markup. Beer was quite reasonable. Given the number of other places we hope to visit, we will probably not come back, though other members of our family might.

Three Seasons Did not feel like a real Four Seasons. We called it Three Seasons due to the lack of service and ambience.

Excelente hotel, los servicios y el personal muy amable