The Forest Lodge at Camp John Hay

check in takes long time for the room to be available

We stayed Nov at the 3rd floor back view and it was so hot specially in the morning time were the sun is facing the window. You cannot stand to stay in the room and bear the hot tempreture inside the room. And in the evening since you need to open the window to let cold wind circulate in the room but the downside you can hear the loud voice of other guest chatting until late hours. Even if they have reminders in the room about the silent time is from 10pm. I called the receptionist to complain but still they havent dont anything about it. I guess the hotel managment should consider installing aircondition since we all aware about the climate change. Its not that cold anymore in baguio considering its already November.

Misunderstanding between host and trip

We had a rough booking process but in the end it was smoothen out. This was due to the typhoon that hit the country hard the day before. Trip was helpful in extending their service which as always is efficient. Our stay check in and our stay was nice. It was restful mostly but the first night. There was a bunch at the parking (room 451) who were loud even at wee hours. The lobby was nicely decorated with Christmas trees, figurines and there were dozens of lights. It was magical! The weather was terrific too. Upon checking there’s PhP3000 deposit which was returned to us upon our checkout. Our checkout process took us about 10 mins. We

Good service

I needed to request for bath towels everyday. After cleaning they did not even replenish the towels & the water, it was also noisy since the rooms are facing the parking, if you close the windows it’ll be hot since there are no A/C’s