Lee Boutique Hotel Baguio

We were so disappointed here everything was just an expectation and yet the reality when arrived is far from different than we expected the service crew is not that much of a help .

We extended our trip last minute to avoid driving down from Baguio late at night. For ₱2,084, better Airbnb options with superior amenities are available in the city, especially since this hotel is quite far. Check-in was smooth, the staff was accommodating, and the unit was clean but slightly dusty. It had basic amenities like a refrigerator and kettle. The biggest issue was noise. A rowdy group in the adjacent room shouted and laughed until 1 AM. (They started at 8 pm) Despite calling reception three times, they did nothing. On our third call at midnight, we requested a room transfer, but the receptionist abruptly ended the call and never followed up. We were forced to confront the drunk guests ourselves, which we wanted to avoid. The hotel failed to enforce its own rules and offered no apologies. We stayed up late due to the disturbance and, in hindsight, should have just driven home. (I have video recordings of the noise but travel.com only allows photos. So I’m just gonna attach their rules that they failed to impose)

I chose this hotel because of its location. It has a great ambiance, the garden at the back is really good. The view is amazing. It was nice having my tea there. The room itself is good. They also have complimentary Nagaraya and Blend 45 coffee (no tea, good thing I brought my own). The downside for me is that there is no hot water. I was so excited to use the bathtub but the water was so cold. I think that it was the fastest shower I ever had.😂😂😂. The location might be a bit far from the town center, but just right outside the gate of the hotel is the terminal for the jeep bound Baguio plaza- Tiptop.

The service can still improve as the front office staff needs to be personable, alert, and quick. Check-in and check-out was rather late.

Here's an example of a hotel review: The staff were friendly, attentive, and went above and beyond to ensure our stay was comfortable. The room was spacious, clean, and well-appointed with modern amenities. However the smell of the bedding was little off. I hope you can improve the smell of your room and bedding.

Clean