Pennyhill Park Hotel and Spa

Pennyhill is by far our favourite hotel! We have stayed several times and the service and luxury never falters. Beautiful rooms, restaurants and the spa is incredible! I would recommend to anyone who is looking for a night away to switch off! It has become our regular bolt hole when life with 3 young children gets hectic. Thankyou Pennyhill! We will be back again soon.

We have just returned from an overnight stay at Pennyhill, and I am so impressed that I am leaving my second review for this excellent hotel. My wife and I have stayed 6 times at Pennyhill, and it still feels special every time. From the moment you arrive, until you leave, you can't help but relax and forget there is a world outside the entrance. James Pettitt is an absolute asset to Penny Hill and has overseen our recent stays. We are always greeted with a handwritten note and a warm welcome back to our favourite UK hotel. James always goes above and beyond to ensure each stay is as special as the first. At reception, Olga warmly welcomed us back and ensured we had the best possible experience. It is very hard to find somewhere that feels so special when you first visit and then to relive that when you return. If anything, I feel Pennyhill manage to make each visit more memorable than the last through their attention to detail and personal touches for guests. The spa facilities will rival any other in the UK - and perfect for any time of the year, given a huge option of both in door and outdoor pools / hot tubs / seating areas etc. The Hillfield restaurant is fantastic, and everything is cooked using local produce. We have never eaten in Laytmer as we always enjoy returning to Hillfield for breakfast & dinner. The bar staff are very passionate about making cocktails and made possibly the best Old Fashioned I've ever had! Thank you, James and team - we look forward to staying with you again soon.

I have just returned having spent 4 wonderful days celebrating my 60th birthday .Having been going to Pennyhill Park now for over 12 years some feat in itself I can honestly say it just gets better and better. I cant fault anything from the booking where Jo Kelly is such a start to the Spa food/beverage Manger looking after us throughout . We didn't want to leave and am looking at dates for our next visit which I'm sure wont be long as we visit many times a year.

We got the heritage room, but it’s still very spacious and lovely. Rooms are cleaned daily, service is great in restaurants and spa. Best spa ever, you won’t be disappointed. One thing though, the portion size of the food could improve for its expensive price. Therefore we choose to eat at nearby places, but if you are there solely for the purpose of spa you won’t be disappointed and won’t find better than this place in the whole U.K.!

As if this place can get any better! Just had a wonderful couple of nights at Pennyhill Park. This place is the epitome of relaxation and service. We were checked in by Natalie who was super. She was warm and friendly; just the person you want to greet you. Our room was delightful. However, it became apparent there was a room issue with external cooling systems misbehaving. A call down to reception at 11.45pm and James resolved the issue with excellent communication, calmness and superb professionalism I cannot thank him enough for making our stay even more amazing. I joined in the cardio tennis with coach Matt. He and the fellow participants (mostly gym members) were very welcoming. Great fun and a challenging workout was had. The spa. Well! What can I say? Please don't go to this centre of serenity and calm. You'll hate the choice of multiple saunas and steam rooms, indoor and outdoor pools and warm waters to soak. Don't even think about going to the gym with its extensive state-of-the -art equipment. Please leave that for me for my next visit!!! See, you'd only enjoy your stay too much and know that you will eventually have to leave.... and that's a sad feeling. The staff, all the staff, have a great skill at being friendly, professional and accommodating. Nothing is too much and their priority is you. James is the master of customer service and, dear Pennyhill management, he's an utter asset to your team. I just love this place and its standards just get better and better. Well done and thank you!

I stayed for two nights at this amazing hotel. I had a pre arrival phone call asking if there was anything that could be done to make my stay more personal. Also if I wanted any booking for supper etc. on arrival I was upgraded to a junior suite and I heard someone else checking in also being offered an upgrade so I feel if they can they will. We had a few drinks in the bar and Callum could not have been more helpful and had a lovely way about him. The room was luxurious and everything had been thoughtfully considered. It was also very clean and well decorated not shabby at all. We used the spa all day and didn’t do it justice. So much is included in the cost. Nina was really helpful showed us round and gave us what we needed with robes and towels etc. not overly busy so very pleasant day. Easy to get drinks and food there too. I’ve stayed in some beautiful 5* hotels this was fantastic and obviously not a cheap break but well worth the extra pennies in my opinion. Breakfast was great and nothing was too much trouble even if it wasn’t on the menu. All the staff have obviously been trained in customer service and it really does show. Outstanding two nights at this hotel. Would love to return when I save some more pennies!!