Majoituspaikan vastaus: Dear omitsu555,Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our convenient location, comfortable facilities, and the attentive service from our front desk team. We look forward to welcoming you back during your next visit to Germany!Best regards,TRIBE Baden-Baden
Jadesandhu
TRIBE Essential 2 yhden hengen vuodetta
Majoittunut 3. 2025
Pariskunnat
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 15.4.2025
The most perfect hotel for a 2 night trip to Baden-Baden. A super cool hotel in a brilliant location near to the thermal baths, shops and restaurants, parks and bus stops to the airport and Merkur (amongst other must visit attractions).
I cannot fault this hotel at all and we were blown away by how great it was. Every detail was considered and executed perfectly. I was expecting a budget experience from the incredible price paid but there is nothing budget about it at all!
Our room was spotless, the perfect size and very comfortable. Super comfy beds with heavy down duvet and 2 different sized pillows for each person. Soft fresh towels and good quality toiletries in the bathroom. Perfect well considered lighting throughout the room. Ample storage and hangers. Clothes steamer, hairdryer, kettle, safe and coffee machine in the room. Good power shower with 3 settings. We had a roadside room and experienced no noise at all.
Check in and check out (which isn’t until 12noon which was so handy!) was super easy and quick and the hotel accommodated us a little early which was very kind. Super cool lounge area with a vending machine to access drinks and snacks.
We didn’t use this service (as we didn’t find out until our last day) but the hotel reception is able to hire plug adapters if you need and had umbrellas and bathing bags should you want it to visit the spas. The gym was accessible 24 hours but again we didn’t use. We did use the luggage storage room which is secure and free which is perfect!
I cannot recommend Tribe enough!!
Käännä
Majoituspaikan vastaus: Dear Jadesandhu,thank you so much for your wonderful feedback regarding your recent stay at TRIBE Baden-Baden. We are delighted to hear that you found our hotel to be the perfect choice for your trip and that our location, amenities, and room comfort exceeded your expectations.Your appreciation for our meticulous attention to detail truly warms our hearts. We strive to provide a premium experience, and it is gratifying to know that you felt the value of your stay was beyond what you anticipated. It's also great to hear that you enjoyed our easy check-in and check-out process, as well as our lounge area and luggage storage service.We appreciate your recommendation and look forward to welcoming you back in the future for another memorable experience! :-)Best regards,Yasmin ÜberschärTRIBE Baden-Baden
Vieraskäyttäjä
TRIBE Essential kadun puolella
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 7.4.2025
My partner and I stayed at TRIBE Baden-Baden, and we had an exceptional stay. We were only there for one night but our stay was 5 stars.
A beautiful, modern, stylish and convenient hotel a stones throw away from Caracalla spa and the main town. The staff were wonderful and spoke English very well! I loved the room and the Kevin Murphy products were such a treat! I also thought the bag storage area was so smart an handy. Very lovely stay, thank you.
Käännä
Majoituspaikan vastaus: Dear Guest,thank you for your kind words regarding your recent stay at TRIBE Baden-Baden. We are thrilled to hear that you found our hotel beautiful and modern, and that our location was convenient for your visit to the Caracalla spa and the town. It’s wonderful to know that our staff made a positive impression and that you enjoyed the amenities in your room. Your feedback on the bag storage area is greatly appreciated as well. We look forward to welcoming you back for another exceptional stay in the future.Best regardsYasmin ÜberschärTRIBE Baden-Baden
Anonyymi käyttäjä
TRIBE Essential 2 yhden hengen vuodetta
Majoittunut 11. 2024
Pariskunnat
2 arvostelu
7.5/10
Lähetetty 6.1.2025
A Stefanie foi extremamente prestável e simpática. A outra colega, atirou com um formulário para cima da bancada, não deu saudações, foi preciso dizer-lhe duas vezes boa tarde, para que mal respondesse, foi extremamente rude.
Käännä
Majoituspaikan vastaus: Prezado Convidado,Agradecemos muito pelo seu feedback e por destacar a atenção e simpatia da Stefanie. Lamentamos profundamente que tenha tido uma experiência negativa com a nossa outra colaboradora. Este não é o padrão de atendimento que nos esforçamos para oferecer e já abordamos a situação internamente para garantir que todos os membros da nossa equipa ofereçam um serviço cordial e profissional. A sua opinião é muito importante para nós e esperamos ter a oportunidade de a receber novamente em breve, proporcionando-lhe uma experiência ainda mais positiva.AtenciosamenteYasmin ÜberschärTRIBE Hotel Baden-Baden
Majoituspaikan vastaus: Dear Guest User,Thank you for your detailed review. We’re delighted to hear that you had a positive overall experience and appreciated our modern design, complete facilities, and the convenience of our location near the bathhouses. Your kind words about our warm service mean a lot to us.We regret that the room size did not meet your expectations. Our reception staff will be happy to assist you with your next booking to find a room in another category that better suits your needs.We hope to welcome you back in the future and provide an even better experience.Best regards,Juliane SuenkelFront Office Manager
Majoituspaikan vastaus: Dear Anonymous User,Thank you for taking your time and sharing your feedback of your recent stay at TRIBE Baden-Baden.We are pleased to read that in particular our advantageous and central location to the city center and the public spas appealed to you As well it is lovely to hear, that you enjoyed our hotel and the kindness of our team.We hope to welcome you back in the future!Kind regards,Juliane SuenkelFront Office Manager
Vieraskäyttäjä
TRIBE Essential kadun puolella
Majoittunut 5. 2024
Liikematkustajat
1 arvostelu
6.5/10
Lähetetty 16.6.2024
Sehr chaotisch, Personal weiß untereinander nicht die korrekten Abläufe…trotz dreitägiger Buchung wurde ich mehrmals aufgefordert das Zimmer zu räumen. Immer wieder Entschuldigungen und danach wurde ich wieder aufgefordert, das Zimmer zu verlassen.
Beim Frühstück 4mal von unterschiedlichem Personal nach meiner Zimmernummer gefragt.
Sauberkeit Badraum befriedigend.
Garagenreservierung eine Katastrophe…Einlasskarte funktioniert …soll 25,00 € bezahlen für reservierten Parkplatz, der letztendlich dann besetzt ist und trotz Einlasskarte soll man klingeln, damit die Schranke geöffnet wird.
Rundum der Aufenthalt war mangelhaft…zuguterletzt musste ich abends an der Bar von mehreren Gästen Beschwerden anhören, das letztlich meine Erfahrung nachhaltig bestätigte!
Käännä
Majoituspaikan vastaus: Sehr geehrter Guest User,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen. Wir bedauern zutiefst, dass Ihr Aufenthalt bei uns alles andere als zufriedenstellend war. Ihre Schilderungen nehmen wir sehr ernst, Ihre Erfahrungen entsprechen keineswegs unserem Standard.Es tut uns leid, dass es in mehrerer Aspekten Ihres Aufenthaltes zu solch unzufriedenstellenden Ereignissen kam. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und den zusätzlichen Stress, den dies verursacht hat. Solche Situationen sind keineswegs repräsentativ für den Service, den wir unseren Gästen bieten möchten.Was die Vorfälle bezüglich der Sauberkeit Ihres Zimmers betrifft, so bitten wir Sie aufrichtig um Entschuldigung, da wir in diesem Fall deutlich unsere gewohnten Standards nicht erfüllt haben. Wir danken Ihnen, uns all diese Informationen zukommen gelassen zu haben, da wir dies sehr ernst nehmen.Ihr Feedback ist umgehend mit unserem Team besprochen worden, um sicherzustellen, dass solche Vorfälle in Zukunft vermieden werden. Wir werden stetig daran arbeiten die Kommunikation und die Abläufe innerhalb unseres Teams verbessern, um solche Missverständnisse zu verhindern.Wir hoffen sehr, dass Sie uns in Zukunft eine zweite Chance geben, um Ihnen zu zeigen, dass wir es besser können. Bitte zögern Sie nicht, uns direkt zu kontaktieren, damit wir sicherstellen können, dass Ihr nächster Aufenthalt vollkommen zufriedenstellend ist.Mit freundlichen Grüßen,Juliane SünkelFront Office Manager
Vieraskäyttäjä
TRIBE Essential 2 yhden hengen vuodetta
Majoittunut 1. 2024
Perhe
5 arvostelu
9.0/10
Mahtava
Lähetetty 3.4.2024
Very chic hotel which only need 2 mins walk to the hot spring. Breakfast was not bad.
Käännä
Majoituspaikan vastaus: Thank you for your kind review! We're so glad to hear that you enjoyed the chic atmosphere of our hotel and appreciated the convenient 2-minute walk to the hot springs. It's also great to know that you found the breakfast to your liking.We truly value your feedback and hope to welcome you back for another wonderful stay in the future!Best regards,
Steph
Tribe Essential Park Side 2 Single Beds
Majoittunut 12. 2023
Perhe
1 arvostelu
9.5/10
Mahtava
Lähetetty 27.1.2024
The front desk David is a very nice person with great hospitality. Will choose to stay again in Baden-baden!
Käännä
Majoituspaikan vastaus: Thank you so much for your kind words! We're thrilled to hear that David at the front desk made such a positive impression with his hospitality. We will be sure to pass along your compliments to him!It’s wonderful to know that you enjoyed your stay, and we would be absolutely delighted to welcome you back whenever you plan your next visit to Baden-Baden.Best regards,