Vieraskäyttäjä
14. helmikuuta 2025
The place is a beautiful tropical paradise, the accommodations were excellent, the hotel and restaurant staff were super attentive and helpful. They even upgraded our room accommodation upon learning that we were 2-time day trip visitors over the last 3 years and finally brought with us 9 more guests for a 3-night stay. I would have rated our visit a perfect excellent if it were not for some details that I noticed during the duration of our stay. The entire place seemed to be sorely lacking in maintenance. It would be a shame and great loss if the infrastructure deficiencies were to be left unattended. For example, the reception building had leaky roofs (it was raining the whole time we were there) and moldy stains were visible on the rafters. The glass roof was almost covered in moss. The rug and furniture fabric looked like it could use a total shampooing and cleaning. Concrete areas around the pool and concrete walkways could use power washing.Our room could have been a five star rating were it not for small details like broken veranda sliding door latch, a main door electronic door lock that always ran out of battery power and kept us locked out aeveral times until we we’re provided with a hard key. A bathroom doorhandle was loose and just needed an allen wrench tightening. I suspect the paint was still original from when the place opened originally although the walls and ceilings were clean. However, the bathroom wall paper was peeling off in places. Really small details that indicate that the management might be abandoning this magnificent resort. If this wee to happen, it would be such a great shame!!!
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