Swiss-Belinn Gajah Mada Medan

Swiss-Belinn Gajah Mada Medan arvostelua

Swiss-Belinn Gajah Mada Medan

Jl. Gajah Mada No.49, Babura, Kec. Medan Baru, Kota, Babura, Medan, North Sumatra, 20154, IndonesiaNäytä hotellin tiedot
Swiss-Belinn Gajah Mada Medan
Swiss-Belinn Gajah Mada MedanSwiss-Belinn Gajah Mada MedanSwiss-Belinn Gajah Mada Medan
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.7/10
Erittäin hyvä
78 arvostelu
Vahvistetut arvostelut
Sijainti9.3
Mukavuudet8.3
Palvelu8.3
Puhtaus8.9
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(78)
Positiiviset arviot(73)
Arvostelut valokuvien/videon kera(24)
Todella hyvä palvelu(23)
Puhdas ja siisti(20)
Mahtava yöpyminen!(18)
Herkullinen aamiainen(8)
Kätevä sijainti(6)
Upea uima-allas(5)
Kielteisiä arvosteluja(5)
Anonyymi käyttäjä
Deluxe Twin -huone
Majoittunut 6. 2025
Yksin matkustava
6 arvostelu
9.5/10
Mahtava
Lähetetty 21.7.2025
Very nice hotel. Rooftop pool with superb view of the Medan City. In a nice area with plenty of popular restaurants in walking distance. Breakfast have a good variety of local dishes to try. Just the waiting time for checkin and checkout is a little bit long. But undoubtedly will stay here again.
Käännä
uthi
Deluxe Twin -huone
Majoittunut 5. 2025
Perhe
2 arvostelu
10/10
Ylivertainen
Lähetetty 8.6.2025
Seruuuu
Käännä
Majoituspaikan vastaus: Tamu yang terhormat Terima kasih atas ulasan positif Anda! Kami sangat senang mengetahui bahwa Anda menikmati pengalaman menginap bersama kami. Ulasan Anda menjadi motivasi bagi tim kami untuk terus memberikan pelayanan terbaik. Kami berharap dapat menyambut Anda kembali di kunjungan berikutnya. Jika ada hal yang dapat kami lakukan untuk membuat pengalaman Anda lebih berkesan, jangan ragu untuk menghubungi kami! Salam hangat, Reservasi tim
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 3. 2025
Liikematkustaja
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 15.5.2025
Lumayan
Käännä
Majoituspaikan vastaus: Tamu yang terhormat Terima kasih atas ulasan positif Anda! Kami sangat senang mengetahui bahwa Anda menikmati pengalaman menginap bersama kami. Ulasan Anda menjadi motivasi bagi tim kami untuk terus memberikan pelayanan terbaik. Kami berharap dapat menyambut Anda kembali di kunjungan berikutnya. Jika ada hal yang dapat kami lakukan untuk membuat pengalaman Anda lebih berkesan, jangan ragu untuk menghubungi kami! Salam hangat, Reservasi tim
Anonyymi käyttäjä
Deluxe Twin -huone
Majoittunut 3. 2025
Perhe
11 arvostelu
9.0/10
Mahtava
Lähetetty 8.5.2025
Kamar cukup bersih Tp pelayanan kurang rama apalgi pas mau breakfast yg cow ga welcome bget …
Käännä
Majoituspaikan vastaus: Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Ahmad
Deluxe Twin -huone
Majoittunut 3. 2025
Matkustus ystävien kanssa
1 arvostelu
10/10
Ylivertainen
Lähetetty 19.4.2025
BERSIH,WANGI DAN PELAYANANNYA MANTAP POOLLL
Käännä
Majoituspaikan vastaus: Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Anonyymi käyttäjä
Deluxe Twin -huone
Majoittunut 3. 2025
Perhe
4 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 10.4.2025
The importance of welcoming guests who attend by a security guard or receptionist. - The check-in process is smooth, good and requests are fulfilled. - clean and tidy rooms, amenities available. - TV channels are very bad, TV broadcasts are difficult to watch. - the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions. - The corridor floor is muddy and watery due to visitors. - In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well. - the checkout process was good and there were no problems. Hopefully in the future it will be more organized and improved for the better. nice stay in swissbelin, thank you.
Käännä
Majoituspaikan vastaus: Dear valued Guest Dear Valued Guest,Thank you for taking the time to share your recent experience with us at Swiss-Belinn. We truly appreciate your feedback, both the positive notes and the areas where we clearly fell short.We’re pleased to hear that the check-in and check-out processes went smoothly and that you enjoyed the cleanliness and comfort of your room. Your kind words regarding these aspects are very encouraging to our team.However, we sincerely apologize for the inconvenience you encountered during your stay, especially regarding the TV channels, the condition and management of the swimming pool area, the crowded breakfast service, and the cleanliness of the corridors. Your feedback highlights several important areas where we need to improve, particularly during peak periods. Please rest assured that we are taking these concerns seriously and have already shared your comments with the relevant departments to ensure corrective actions are taken promptly.We are committed to delivering a better experience for all our guests, and your feedback helps us identify where we must do better. Thank you once again for your honesty and understanding.We hope to welcome you back in the future with a more enjoyable and well-organized stay.Best RegardsReservation team
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 2. 2025
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 7.4.2025
Tuk staycation bareng keluarga bagus banget hotel ini dekat tempat makan dan ad kolam renang jg
Käännä
Majoituspaikan vastaus: Dear valued guest “Thank you for your kind review! We’re glad to hear you and your family enjoyed the staycation, especially our convenient location and swimming pool. We look forward to welcoming you back again soon!”Best regards Reservation team
Kelvin
Deluxe King -huone
Majoittunut 3. 2025
Perhe
1 arvostelu
3.5/10
Lähetetty 3.4.2025
Staff entering room without a permission
Käännä
Majoituspaikan vastaus: Dear Valued Guest Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by our staff entering your room without permission. This is not the standard of service we uphold, and we take such matters very seriously.Please rest assured that we are addressing this issue internally to ensure it does not happen again. Your comfort and privacy are our top priorities, and we truly appreciate your patience and understanding. If there is anything we can do to make up for this experience, please do not hesitate to contact us directly.We hope to have the opportunity to welcome you back and provide you with a much better experience.Best regards,Reservation team
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 2. 2025
Perhe
2 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 29.3.2025
Semua sudah bagus hanya kurang variasi menu sarapan nya.. pilihan menu sangat sedikit..
Käännä
Majoituspaikan vastaus: Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Max
Deluxe King -huone
Majoittunut 2. 2025
Pariskunta
7 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 10.3.2025
Nice hotel overall. Gym is not worth visiting, unfortunately. Breakfast was really nice with some local varieties. Water from the tap is a bit yellow/ orange. Don't know yet whether this is common in Medan.
Käännä
Majoituspaikan vastaus: Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 2. 2025
Perhe
3 arvostelu
6.0/10
Lähetetty 9.3.2025
All good except. The tap water yellowish, scared to shower, brush teeth and boil for drink
Käännä
Majoituspaikan vastaus: Dear Valued Guest Thank you for your feedback. We apologize for the yellowish tint in the tap water, which can be concerning. This discoloration is often due to the presence of iron and manganese particles, typically resulting from disturbances in the water supply or aging pipes. While such discoloration is generally not harmful, we understand your hesitation regarding its use. Boiling discolored water may not effectively remove these minerals. However, using it for showering and brushing teeth is considered safe, provided you avoid ingesting the water. For drinking and cooking, we recommend using bottled water until the issue is resolved. We are actively working to address this matter and ensure the quality of our water supply meets your expectations.We apologize for any inconvenience this may have caused and appreciate your understanding.Best regards,Reservation team
Merry Molina
Deluxe Twin -huone
Majoittunut 1. 2025
Perhe
2 arvostelu
7.0/10
Lähetetty 2.3.2025
The reception is so accommodating. But the food is more on local.
Käännä
Majoituspaikan vastaus: Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 1. 2025
Pariskunta
2 arvostelu
9.0/10
Mahtava
Lähetetty 13.2.2025
Clean and Good CServices.
Käännä
Majoituspaikan vastaus: Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Mirza Hsb
Deluxe King -huone
Majoittunut 1. 2025
Perhe
5 arvostelu
9.0/10
Mahtava
Lähetetty 10.2.2025
AC nya tidak dingin dan sikat gigi hanya 1
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the air conditioning and the limited toiletries. Your comfort is our priority, and we will address these issues immediately to ensure a better experience for our guests in the future.Please do not hesitate to contact our team during your stay so we can assist you promptly. We appreciate your input and hope to welcome you again with improved service.Best regards,Reservation team
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 12. 2024
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 8.2.2025
Suka sma kolam renang nya
Käännä
Majoituspaikan vastaus: Dear valued Guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service.We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know!Best regards,Reservation team