MATILDA
24. kesäkuuta 2024
VERY BAD
Our overall experience in the hotel was really bad … 1. Check in was delayed for 2 hours and there was nothing to do with 2 kids … in the sun , the pool was crowded no place to sit. 2. We arrived to the room , the room size was okay for family , but there no cups for water , the air condition was noisy, really old and dirty it means they don’t do service . 3. Kids club was very sad , no kids around and no professionals. 4. The pool bar was far away you had to go circle every-time , the drinks not good. 5. Food was very bad , no variety and no quality. 6. LAST BUT NOT LEAST, they called us from the reception at 12:30am when we were sleeping to check if we have done check in and when we complained why they are calling us so late , they hang the phone 😡, not value for money at all.. the management should take serious actions !
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